On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
We monitor reviews for authenticity
Shoe dazzle is over priced and the quality of shoe is very cheap also the customer service is horrible. I would never recommend shoe dazzle to no one.
Huge variety to choose from. Styles for Everyone!
Thank You Shoe Dazzle!
I will recommend Shoe Dazzle to all of my Friends & Family.
Hello Nancy,
Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price! Have a great day!
XO,
Ivy
I ordered 2 pairs of shoes and paid for 2 to 5 day shipping, on 5/20, I never received an email confirming my order or the tracking information. I finally logs In My account and tracking states I will receive my shoes on 5/29. I paid an additional $6.99 just to receive my shoes early, do I can have them for my trip... unfortunately they will not be here in time... I will be canceling my membership and I would not recommend Shoedazzle. Very unprofessional and their website is misleading. I will be reporting to the BBB.
Hello Mya,
Your feedback regarding the service you received at Fabletics is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Over-all the majority of the shoes and boots I've ordered are a bargain! The purses are very fashionable, and all of worn well, with little to no problems (zippers, etc). Shipping is good, the packaging is GREAT, and the what awaits you inside is fantastic!
Hello Debbie,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your Fabletics purchase! Hope to hear more from you in the future!
XO,
Ivy
I ordered a pair thinking it was going to be 13.95 it was but the next month they took out 39.95 when I called the company they told me it was in the print I told the guy who barely spoke english yeah your prints so tiny nobody can read it he did not give me my money back so i called my bank and got it back that way he was very rude and not willing to work with me
Hello Tennille,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
I love the shoes I order and receive them in a timely manner. Will continue to order through ShoeDazzle when I can afford to.
Hello Rianna,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
Easy to navigate website, I'm pleased with the fast delivery and responsive customer service. Thank you team
Hello Steve,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
I wrote a scathing review of ShoeDazzle a couple of months ago titled "Crooks."
One of their customer service people replied to my review saying they would be reaching out to me to make me happy. They did. I explained to them that I was shocked to learn they had been charging me every month as part of some sort of subscription plan. I told them I had no interest in their plan and wanted my money back. They actually did send it to me. I got a check from them for over $500. Was surprised and delighted to get my money back.
Unfortunately, it seems I cannot edit my original review, so I am adding this one to let people know they are not the crooks that I thought they were. There subscription service is a bit shaky, but when I complained here about it, they did reach out to me and returned my money.
Don't you just love a happy ending?
Hello Stefani,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I love all the shoes I gotten they are an exceptional quality for the prices! My sister has also gone on the website and already purchased 4 pairs!
Hello Cecilia,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
Excellent quality and shipping time for VIP membership I would recommend only if you are constantly needing new shoes otherwise you end up paying 39.95 for not buying shoes.
Hello Alej,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
XO,
Ivy
They Respond Very Fast & Love To Help People JuSt Like Me
They Make a Great Job & Explain Everything Very Good
Hello Abiygail,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
I'm torn on my feelings of Shoe Dazzle. They have a great selection of shoes, but there is a lot of fine print on membership fees, credits, and sales. They are quick to pull that money out too. I suggest signing up and ordering everything you want at once(1st order special discount)then cancel!
Hello Mandy,
We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy
Ive always liked how their shoes look and feel, they are made with good materials. But at the same time, every single shoe/boot ive ever gotten from them has been way off in sizing. And this last time, i ordered a size and a half up from my normal size, and they still are too small! But the other pair in my order (ordered same size, both pairs) is a smidge too big! I just can't believe how wrong the sizing is. That is the reason I won't be buying anymore. And it's like that with justFab too, and it's been like this for a long time. Cute shoes, well made, bad sizing. I'm sorry shoe dazzle, but it's sadly true.
Hello Ashley,
We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy
Looking to buy 2 pair of shoes. I want a pair for church the other for anytime wear. So I need you to cash app me 25 dollars $Lisahasfaith
Hello Shalishala,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I was not told about the subscription money and they have been charging me 40$ a month without my knowledge. This information should have been clear. Also, i purchased a dress out of credit for 19$ and the next day it was 7$. I feel betrayed. I would really want my money back
Hello Ashpreet,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I love my boots and clutch they are simply amazing I can't wait to wear them. I'm already using my clutch.
Hello Amber,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!
XO,
Ivy
I have purchased shoes from shoe dazzle on various occasions and I have no been disappointed! The shoes are great quality as well as very stylish and beautiful.
Hello Alejandra,
Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!
XO,
Ivy
So far I've loved every pair of shoes I got but the clothes I've ordered on shoe dazzle never fit right or look good on me
Hello Alycia,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
XO,
Ivy
I love my boot and love the price. And I will be ordering more boots for the price you can't beat it
Hello Amy,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
Love Shoedazzle! I have never had a bad experience or bad products from them. The quality of their products is always good!
Hello Amanda,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Billie,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! We have a dedicated Member Services Team here ready to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy