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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I ordered 3 pairs of size 7 1/2 shoes.
One pair was too big...
One pair was too small...
One pair was just right!
Been trying to cancel Can't cancel cuz only foreign people answer calls and to much background noise and shoes fall apart within months
So far I've loved almost every one of my purchases and they've been great. I feel like the material could always be better and that they could strive to be that.
Hello Alexis,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
Excellent... I am not a shopper at all! My daughter has me hooked on shoe dazzle and I'm very excited she shared the online venue with me!
Hello LaCari,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
Extremely happy with my purchase. Fits perfect and looks amazing and what a fabulous price! I tell all my friends about Shoe Dazzle and the awesome deals
Hello Melinda,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your DAZZLING items!
XO,
Ivy
The quality of the material of the shoe is not what it used to be.
The last 4 pairs of shoes have been constructed with materials that are not long lasting as the shoes I bought in 2017. The quality of the shoe does not warrant the cost. I will only order what is on sale or 1/2 price because that is all it is worth.
Hello Glenda,
We’re sorry to hear about your recent experience with Shoedazzle and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
Very good service and the young lady was very polite and professional and she resolved the issue because I had not received my order because it was sent to the wrong apartment number I want to thank her so much for resolving the issue
Hello Anna,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
XO,
Ivy
Stay away from ShoeDazzle! Their checkout system will trick you into a "membership" without your knowledge and consent. You will end up paying monthly subscription $39.95 for YEARS without knowing! - This is what happened to me...
I have newer subscribed to any membership and never agreed to any monthly payments.
Stay away from ShoeDazzle scam!
Hello Sam,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
The V. I. P MEMBERSHIP IS A SCAM... ITS SET UP TO TAKE 40 DOLLARS OUT YOUR ACCOUNT EVERY MONTH BUT YOULL HAVE TO ORDER SOMETHING MORE EXPENSIVE FOR IT TO EVEN BE APPLIED SO U CANT JUST GO BYE A 20$ PAIR OF SHOES FOR YOUR KID AN USE THE MONEY THEY TOOK YOU STILL HAVE TO PAY... ITS A COMPLETE RIP OFF... AN CUSTOMER SERVICE SUCKSSS. THEY ARE RUDE AND REALLY NOT HELPFUL! WORST SITE EVER!
Hello Olivia,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
I bought a pair of shoes for my wedding and when I checked out they force you into a subscription with out your knowledge. I didn't know I was being charged until I looked at my bank statement. They had already taken 2 months of subscription. I ask for a full refund and they said they would only refund me one months. I am currently in the process of disputing the other transaction with my bank. If you buy from them be very careful in how you check out and what you agree to. I personally am appalled by their business tactics to try and get money instead of keeping their customers happy
Hello Emily,
We understand how you feel, we’re very sorry. We’re going to take care of this for you right now. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
The quality, the delivery time frame, the price. Buying shoes just became
So much easier. Shoe Dazzle is my favorite online site to order the latest and hottest styles.
Hello Darcy,
We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
XO,
Ivy
I have been very pleased with all of my purchases. The fit has been perfect and the prices within my budget
Hello Catherine,
We always search for different ways to keep our members happy. Thank you for your support and feedback. Hope to hear more from you in the future!
XO,
Ivy
I love it and every experience is different.
Never have I had a bad shoe all of them are Perfect. The shoes are perfect. The Clothes are perfect. Customer services is on point. All calls are wonderful..
Hello Latekka,
We value the trust you have put in Shoedazzle and would like to thank you for that. Our team continues to work hard producing high-quality DAZZLING items that will meet our member’s needs. Happy shopping!
XO,
Ivy
The shoes were not as expected I actually threw them away in the trash I was super disappointed! I'm really scared to buy anything else from them
Hello Nancylee,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
I liked my shoes but one pair is slightly too big. I need to exchange if possible. I'm pleased with the other choices
Hello Candace,
Please accept our sincere apologies regarding your recent purchase with Shoedazzle. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
My shoes fit great I love all colors everything is adorable but I don't like that they take money out of my account with out permission. But other than that I love all the shoes I buy from here great quality of shoes.
Hello Danica,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
My order was completed in a timely manner and there were no challenges. The item was received in good condition and exactly as seen on the site
Hello Coralee,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
Love the fit will continue to shop here. Will tell friends and family about the site. Delivery was not an issue.
Hello Barbara,
Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!
XO,
Ivy
Great shoes and boots Never had a wait long for my order completely satisfied good selection of shoes and boots they fit right to my foot
Hello Renee,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your Shoedazzle purchase! Hope to hear more from you in the future!
XO,
Ivy
They fit me perfectly! Perfect color, just enough distressing, the height of the waist, everything! I can't wait to buy more!
Hello Ashley,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in Shoedazzle. Hope to hear more from you in the future!
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Janette,
Please accept our sincere apologies for the inconvenience you may have experienced. At Shoedazzle, we take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy