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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
We monitor reviews for authenticity
Shopping for my shoes was painless and shoe sizing was accurate
The design and colors were perfect the size was true fit and very comfortable
Hello Karla,
Awesome! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
I saw the ad for 10$ shoes on your first purchase, and no where did it say that it was going to keep charging me for for the full price. I'm very dissatisfied at the lack of communication.
Hello Natalie,
We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I was charged $39.99 and could not use my credit unless i bought two pair of shoes i do not like that process and will be skipping every month until my credit card expires
Hello Dorlisa,
We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with how our credit system work. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Did not get my $10.00 off You sented me a thing for $10.00 off and when I paid the $10.00 didn't get taken o
Hello Mary,
We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I placed an order for a black backpack but fedex has it pending in Louisville since last month. Not cool!
Hello Alexa,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I was supposed to have regular size 7 and she sent wides
Me yegaron muy rapido y Son muy comodos. Me encantan
Hello Mayra,
Gracias por tomarte el tiempo de compartir su experiencia maravillosa con los demás. Nos alegra que estés disfrutando de su compra.
Best,
Nelle
I am in love with these two rompers. They are great quality and fit very true to size. If they came in more colors, I would buy them all!
Hello Emilia,
Wonderful! Thank you for writing positive feedback! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
This review is only about the customer service, not their products.***
Their Customer service almost turned me into a Karen LMAO
I called to cancel my order and the employee I spoke to seemed to know what they were doing (they were very polite and well spoken). They said the order was cancelled and that I would receive an email when the cancellation went through, and that my money would return to my account in a day or a few.
Fast forward to four days later and I got an email saying that my order was shipped? What the actual f.
All I can do for now is wait for the order to get to me and ship it back.
The second employee I talked to (also very polite) said that I would get a guaranteed full refund after sending everything back, but honestly Shoedazzle's Customer Service is giving me trust issues lol
Hello Ky,
We are sorry to hear about your negative experience with our customer service. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
Always fun, easy to shop on the website. Very good selection of merchandise. Easy returns. It's one membership I always enjoy using.
Hi Kim,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I have had a great experience with this company. Everytime I have to get shoes this is the site to go to.
Hello Francis,
Wow! Thank you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you! Have a wonderful day!
Best,
Nelle
I ordered the cold shoulder blouse and it is lovely. Guy perfect and I receive it so quickly
Hello Dmitra,
Wow! We are happy to hear that you are satisfied with your blouse! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Purchased shoes for a specific occasion and it took so long to get them that I wasn't able to wear them
Hello Brooklynn,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially when shipping out your order. We will contact you for further assistance.
Best,
Dean
I used to hate shopping for shoes because the settings couple be overwhelming. Hate crowded malls. But ShoeDazzle definitely takes the anxiety away from shopping in person.
Hello Chelsea,
Wonderful! It is nice to hear that we are able to ease your shopping experience. Thank you! We will make sure to continuously create products that suit the needs of our valued members like you!
Best,
Nelle
This is the last time I will order and cancelling membership.
Hello Christina,
We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I have had really positive experiences with Shoe Dazzle! I bought a pair that were too big so I had to return them which was easy. Shipping was also decent considering the current events going on. I have a pair of boots I bought back in February that I meant to return and now I can't since it's past the return date. They hurt my feet and are impossible for me to walk in since I had an accident that broke my right foot.
Hello Ivana,
Thank you for sharing your positive experience with Shoedazzle. It is always our goal to serve you with the best we can and we are glad to know that we delivered! We sincerely appreciate you continuously doing business with us. We wish you well and take care always!
Best,
Nelle
I purchased boots 6 months ago from Shoedazzle for my wedding. When I went to put both of them on a couple of weeks later I ended up having two left boots. Got online to do an exchange picked out new boots to replace the others and well, I was sent one wide calf and one regular calf. This time I just threw them in the trash and will never order from this company again.
I love the items I purchase from ShoeDazzle! Everything from shoes, clothes, bags, and accessories are always reasonably priced. Stylish and the latest trends. I am a lifetime customer.
Hello Kena,
Wow! We love to hear that our members are happy! Thank you. We strive to provide stylish, affordable items for our valued members like you! Enjoy your purchase!
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sarah,
Thank you for writing a review! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our sizing!
Best,
Nelle