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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I've had very few problems ever ordering from Shoedazzle. I also understand the delay in shipping due to the recent COVID-19 pandemic. I have been ordering for years and will continue to do so.
Hello Gina,
Wow! Thank you so much for the wonderful feedback! It is members like you that help keep our lights on, and we couldn't be more grateful. This motivates us to do more for you. Have a great day!
Best,
Nelle
I really love this this company. I've ordered from them before, but I thought I had enough money on my card my apologies
Hi Florida,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I only received one item from one of my packages that was ordered AFTER the first one. Currently still waiting for two items that was purchased about a month ago and two other items that was ordered a couple weeks ago
Hello Kim,
Thank you for writing a review! We are sorry to hear if you never received one of the items from your order. We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I canceled my subscription but apparently I must be crazy because they still took money out of my account. Been on hold for 2 hours! I keep calling and hanging up and calling again because it said 3 minutes but then 40 minutes will go by! Absolutely ridiculous considering there is one caller ahead of me! I've purchased items with shoe dazzle and now I'm having trouble stopping! You guys are leaches that's won't answer the phone so I cancel! There is no other way to do it! I have kids that will be going without lunch tomorrow because you wanna take money out hard working moms accounts! I just would like to speak with someone.
Hello Keila,
Thank you for bringing this to our attention! We're sorry for the negative experience you've encountered with us. We value your feedback and we'd like to make things right. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
Got an email from them saying that my order shipped on June 22. It is now July 16 and still have not received my order. Tracking is a waste of time because one day they say my order will arrive on a certain day and then when that day has come and gone, tracking says 'an estimated delivery date is coming soon'. Customer service was no help.
Hello Tiffany,
Thanks for writing a review! We are sincerely sorry for the negative experience you have encountered with our shipping. We value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I purchased a lovely pair of shoes in January 2020. Decided I didn't want or need a membership for Shoe Dazzle so therefore I canceled my membership in February 2020. Fast forward to July 2020 and the company billed my account for a membership fee! This shoe site appears to be a scam! Buyers BEWARE!
Hello Cheryl,
Thank you for writing a review! We are sorry to hear if you disliked the VIP Membership program works. We would like to assist you further. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Sincerely,
Nelle
I Love them so much they are very comfortable! I absolutely love the look of them so does everyone else!
Hello Alyssa,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!
Best,
Dean
I have always had a great experience with Shoedazzle. They always have great products at great prices.
Hello Carole,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
My box was bust open and the shoes don't fit properly! There is no give whatsoever. I tried to call customer service I got no where.
Hello Sebrinner,
Thank you for writing a review! We are sorry to hear if your shoes didn't fit well. Your feedback is helpful for us to hear. Our Member Services team will be getting in touch via email within 48 hours for further assistance.
Best,
Nelle
I love every pair if my shoes
They fit perfect haven't gotten a chance to wear then just yet
Hello Denise,
Perfect! We're happy to hear that our shoes fit you well! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
Shoe dazzle has been a great blessing in my life. From the outfits, shoes, and accessories to the service it's all amazing. Everything always comes on time and perfectly packaged. Even if I mess up my size they'd till send my size and I wouldn't have to mail it back. They really make sure I am happy with my items.
Hello Chanelle,
Thank you for writing a review! We are so happy knowing that you love our products and services. We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Always love the shoes I buy from ShoeDazzle. The fit has always been correct for me. Just need more to chose from for flats or low heels/low heel pumps
Hello Leeann,
Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I had some store credit leftover to use so I decided to get a tote bag and a pair of sunglasses from the site. I was surprised to see the quality of these items were just as good as the quality of the shoes on the site. I was thrilled with my purchase and I will continue to shop with them.
Hello Gabrielle,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality and style just for you!
Best,
Nelle
The first time I wore each Pair the heal separated from shoes it was a wedge same shoe different color
Hello Conrad,
Thank you for writing a review regarding the quality of the shoes you've got. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
I've brought so many pairs of shoes within the last month that I can't keep up with the latest pair that I purchased. However the delivery process along with me being pleased with my new shoe addition was great.
Hello Diane,
Thank you for writing a review! It is always our goal to serve you with the best we can and we are glad to know that we delivered! Thank you for choosing Shoedazzle! Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Nelle
Ordered a 9, shoe came in at least two full sizes smaller than that labeled as a 9. Shoes also have no padding in them at all. The other two I fit needed insoles just to walk three steps, so painful.
I ordered a pair of neon yellow sneakers with a matching cross body bag and I've received so many compliments. Super cute summer style!
Hello Ashley,
Awesome! We love you too! We're glad to hear you're getting compliments because of your sneakers. We always want to create unique designs for our valued members like you!
Best,
Nelle
Since I first started ordering from shoedazzle its been nothing but great. The shoes are amazing the clothes fit perfectly and the prices are amazing. Thank you for a wonderful experience with amazing company.
Hello Erica,
We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our selections and with our prices! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
I love the comfort of the shoes, as well as being beautiful and of great quality!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Charm,
Thanks for loving our products! We are sincerely grateful to have members like you who continuously appreciate the effort we put into making sure we provide a quality products and services to our dear members!
Best,
Nelle