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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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It's the best that I've had all along freight you ship it FedEx just doesn't seem to care about letting us know where the package is and you can't contact them and you when you do get somebody on the phone and get some moron from another country that doesn't understand English the way we use it in America and I hate buying anything that I have to do this it's almost where I want to go back to the stores and put up with the idiots in the stores, until cliche you can't fix stupid.
Quick delivery and boots looked exactly like the picture; size was perfect!
Hello Clementine,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I always have a great shopping experience with shoe dazzle and I'm always extremely pleased with my purchases.
Hello Autum,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Love the color arrived as expected …will shop again, of course! Wearable boots, and as described on website
Hello Angela,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Never arrive my order, I waiting for a long time. …
Hello Norley,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Thumbs up I love my new shoes. They run a little small but otherwise I love them. Thank u shoe dazzle.
Hello Ashley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Not ever disappointed with my purchases. When I step out in my shoes I constantly receive compliments followed with ohhhs and aaahhsss when they find out it's from Shoe dazzle. Win.win every time.
Hello Rene,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoedazzle always come through and did once again with my last purchases. Everything came out better than expected
Hello Fikky,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I have loved every pair of shoes I have ordered! Shipping is always very fast and I couldn't be happier
Hello Jennifer,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I been a shoe-dazzle member for some years now an has never been disappointed with my purchases
Hello Vanessa,
Thank you for your loyalty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Nothing special. He did his job. I just wanted to cancel
I don't want shoes every month
Hello Jannett,
We're glad to hear your concern was addressed! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Shoes don't fit right and to return them it is very hard.
Hello Charlene,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They are so comfy and the quality is top tier. I love them!
Hello Roussie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Por medio de mi correo me notificar aron que mi pedido llegaba ha mi domicilio el día lunes hoy es miércoles y asta hoy no he visto ningún producto espero respespuestas
Hola Fernando,
Nos esforzamos por brindar un excelente servicio a los miembros, por lo que realmente nos consterna cuando suceden cosas como esta. Valoramos la oportunidad de resolver esto y alguien de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato para ayudarlo.
Mejor,
Ivy
Hello Latoya,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
My package was never delivered. Lasership marked it delivered and forged my signature on the delivery sheet but I never received the package. When I called shoedazzle they were no help. So I paid for 2 pairs of boots that I never received!
Hello Alyssa,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Every shoes that I purchased always fit and I always get compliments on them. Very stylish and each pair has it owns unique styles which makes shoes dazzle the best…!
Hello Tien,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Shoes were smaller than normal size. Delivery was very quick...Good quality for the price.
Hello Alicia,
Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love this online store, all them shoes are amazing, the quality is excellent and the shipping are fast!
Hello Natalia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Thank you so much you dazzle for always coming through with a dazzling shoe to dazzle my day at a dazzling price.
Hello Erin,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Pete,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad