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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I love everything. The boots fit perfectly. So much comfort in all 3 pair.
I was very dissatisfied with my last purchase. I ordered a pair of wedge boots and they did not fit. I even ordered them a size larger than what I normally wear. They were still too small. The cut is too small.
Hello Sheila,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Got everything I asked for to include on time delivery. Super satisfied!
Hello Ronda,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Hello Kerri,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Shipping was fast. Products were great quality. They were very understanding and prompt with my exchange for a bigger size.
Hello Felicia,
Thanks a lot for the great feedback! ShoeDazzle promises to provide unique styles and high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
So I had bought two pairs of shoes you can shoot as well and my order was supposed to come in a week ago and it hasn't and there's been no follow up no concern whatsoever if I had even received my order or had gotten it at all I don't think I will be ordering from shoedazzle because of this I don't know why no one is concerned I've been working so I couldn't make it my priority but very unsatisfied
Hello Jasmine,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Purchase arrived within a timely manner. I was pleased with look and fit of clothing.
Hello Stephanie,
It is our desire to keep you satisfied with our services, unique styles, and good quality. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
It's becoming more of the norm that the styles I like are not available in my size.
Hello Ferleshare,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Beautiful shoes, great fit. They need a little extra in the insole in my opinion. Arrived 3 days earlier than expected.
Hello Elizabeth,
Thank you for taking the time to leave a review and your feedback about our shoes is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Everything I have purchased throughout the last couple of months are nice. I like the quality and feel of the merchandise.
Hello Lashana,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
I absolutely love shoe dazzle! I order from there all the time and I'm always satisfied with my purchase. My packages come not long after I order them and I'm constantly getting compliments on my unique clothing and shoes.
Hello Elizabeth,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
I love buying shoes and boots from this store. I've been with shoe dazzle for almost 20 years I still have shoes and boots since then..
Hello Martha,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
I get great deals and my shoes in a timely manner.
Hello Chaundra,
Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Pleasantly surprised how comfortable and fashionable they are
Hello Wandee,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a great fabulous!
Best regards,
Chad
Hello Yvette,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I purchased my 1st pair of shoes from yall they were boots i had to return them lile 4 times and they never fit then i tryed a completely different pair of shoes and they didnt fit i had a horrible experiance with yall
Hello Sarah,
Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
On time, Never disappoint. And good shoes.
Very long lasting
Hello Chiamaka,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I was a little skeptical about ordering online this is my first time purchasing shoes from this company but once I got my order I was so pleased of the quality and look it was exactly what was on the picture size color was just right thank you shoedazzle I am a happy camper I will definitely purchase from them again in the future.
Hello Marie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I received my order today and everything was beautiful.the quality is exceptional. Thank You
Hello Valerie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I don't like it the quality was so cheap and it's not comfortable
Hello Sanaz,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Annette,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary