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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I am super small and have issues finding clothes period, when I order online more often than not, xs is more like a medium. First online store everything fits, good quality and the only place I haven't sent stuff back
What I love about shoedazzle they have every style I love. The shoes are of such good quality from the dress shoe to the house shoe. Every time I want a special shoe I go to shoedazzle and I can always find what I want. The price is just right for my budget and I am running out of space for all my shoes. Keep up the good work with choosing the designers
Hello May,
Thank you so much for loving our brand! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Unfortunately, I find the choice in low and mid heels lacking in shoes, booties and boots.
Hello Claude,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I've been buying from Shoedazzle for years and 99.9% off the time my purchases have been prefect. The items look exactly like the photos of the site and the size is consistently correct.
Hello Ida,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I was given the date of January 30th by 6:00pm ever since the information was available. The day of the 30th at 6:00pm on the dot the date changed to the 1st at 6:00pm.
Well tonight 6:00pm came and still no package and now it's saying Friday the 3rd they will be here!
So what when the 3rd comes is it going to change again?! This is just a tad annoying! The same thing happened to my friend and so I still decided to purchase because I thought what are the odds it does it to me too…….VERY HIGH apparently! Pick a date and stick with it! Change the amount of shipping time if you have to!
I live in apartments so I have to adjust and make plans for someone to be there so my stuff doesn't get stolen so when I have it arranged for someone to take time out of their day to be there then my package doesn't show up….annoying.
Hello Marlena,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I have enjoy my subscription... Great Variety. Great Quality.
Hello Lekisha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sizes are spot on love my new boots. Would shop through them many more times in the future. Styles are as pictured.
Hello Shelley,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Hello Rose,
Thank you for your review. Our Member Services Team will contact you right away to address your concern.
Best,
Renz
Love my boots! Delivered in a very timely manner and very efficient in Al this snow we gave.
Hello Rita,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I've had no problem since becoming a member. Returns are easy, and orders are prompt
Hello Virna,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I have always had such a great experience! Thank you so much!
Hello Michaelle,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
My purchases came on time. Packaged so well.
I can't wait till I can wear my peak a boo booties.
My thing slipped are super comfy and look amazing.
My black boots are classy with the details.
Prices were terrific. VIP member.
Hello Tracy,
Thank you for the kind words that you've said about ShoeDazzle! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Mary
I love those beautiful shoes, right size. I will definitely buy more later
The shoes were beautiful and of very good quality. They were my perfect size.
The Dazzle experience is great ladies keep in mind that the sizes for clothes are off, but the jackets are true, and the shoes are true. The overall quality of shoes is great. If you don't know, then you know now. Get you some ShoeDazzle to brighten up your closet "please and Thank you
Hello Sonia,
We appreciate the feedback you shared regarding the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Good quality, good customer service and fast shipping.
Hello Cornella,
We are glad you are enjoying our product quality and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I got a new vip offer and got 3 amazing pairs of shoes! Love them, great quality and they came right away too!
Hello Caitlin,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I could not get it to go through online so I placed the order on the phone with the agent who was ecellent and nice.
Hello Gloria,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Having size 11 most of my life, I always had to set for that one pair in my size, no selections for special events and season's, and I always had to buy men's sneakers, with shoedazzle, I get amazing up to date fashions, and I'm always getting stopped with compliments on myboots
Hello Shelby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything fit well and it came before I expected it to. It was great.
Hello Stonnie,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Nic,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia