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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Hi! I purchased six pairs of shoes in the last couple of months and recently decided to try a clothing item. All the shoes Were ordered in my size. However, they were not true to size. The material used to make the shoes were less than acceptable, And the shoes were poorly made.
I didn't order this month my account on hold! Please find out what happen I'm actually going to cancel my account.
Please, call me to let me no.
Hello Denise,
Thanks for sending your review! Your feedback about your account is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Normally in the past iv had no problem with my purchases. The last order i made they sent me the wrong shoes... like they were not even close to being similar. Very disappointed.
Hello Heather,
Thank you for taking the time to leave a review. Your feedback that you receive the wrong product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Usually when I see a sale on Shoedazzle, I'm not disappointed! Love the prices and selections available. Do have to read reviews if possible because sizes on certain items, i. E pants or shoes may not be of great quality or not true to size.
Hello Carla,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Everything is always perfect! Love the deals and styles!
Hello Georgina,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Ordering was easy and product arrived earlier than expected
Hi Patricia,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
The recent pair of shoes I got broke after wearing them three times. Very disappointed in the quality of materials.
Hello Justine,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoes are pretty good. Love the various styles, and now they offer non-shoe items. Pretty cool!
Hello Yema,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Took forever to ship and when it got here an item was missing, I contacted support about it but never heard anything back
Hello Liz,
Thank you for taking the time to provide a review. Your feedback on the missing item is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
The delivery was not satisfactory at all! I live in a condo in Henderson, NV and luckily it is a first class place, otherwise my shoes could have very easily been stolen. The package was left in the lobby of the condo and not at all secure. They was no mention of when they shipped nor when they arrived. They were left there for a week until I checked the website to see where they could be. We never come and go through the lobby as our parking garage is on the bottom floor and therefore had no idea they were down there. We receive a lot of deliveries and 99% of the time they are brought up to our floor and put in a secure personal courtyard.
Hello Dian,
Thank you for your purchase. For assistance with the delivery, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
It is a great store but they need more wide width boots and shoes
Hello Madeleine,
Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
Always find what I'm looking for! Always something new that catches my eye! Always a great fit for my budget!
Hello Melissa,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
ShoeDazzle used a delivery carrier named "LaserShip", which left my package on an outdoor step in an apartment complex. The package was stolen.
Other carriers (UPS, FedEx, USPS) place my parcels in front of my door, where they are not in public view.
I don't intend to order from ShoeDazzle again.
Hello Jodie,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
You have to remember to skip the month or money for nothing is taken out of your account. There used to be a large stock of size 12 so was worth the hassle. Now there is limited larger size shoes. I really should just abandon the "credit" which is actually from when I forgot to skip the month and cancel my memebrship
Hello Liz,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The dress I ordered didn't fit, and the shoes I ordered to go with it were cute, but wouldn't stay on my feet. Gave both away.
Hello Brooke,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Can't really say much except my package got lost going to a different state and I ordered it three weeks ago...
Hello Takara,
Thank you for taking the time to provide a review. Your feedback on our shipping process is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
Been waiting on my package to be delivered on the 5th while I was off then they said the 6th now its the 8th and now its say pending. Was at home to receiver it now back at work hope don't no one take it while i'm at work.
Hello Joyce,
Thanks for writing honest feedback about our shipping time frame. We value your opinion and see it as an opportunity to learn and improve.
Upon reviewing your account it shows that you made the purchase on 7/28/22 under the promotion of EXTRA 40% OFF CLEARANCE STYLES. The order is under standard shipping for 6-14 business days. After the warehouse processes your order within 1-2 business days, the order will be shipped out and an email will be forwarded containing the tracking number so that you can track it online under your order history. For your convenience, you can also check it on Messenger, search ShoeDazzle, and click " Where is my order? ".
Regarding our shipping time frame, while our order processing times have returned to normal, our third-party shipping partners continue to face challenges in certain parts of the country, so you may experience a delay in receiving your order. Unfortunately, we have no control over this, but we know they are working hard to get shipments delivered as soon as possible!
If you have questions or concerns, feel free to message me back directly through this email.
Best,
Mary
Nice and comfortable. Will definitely shop there again
Hello Ronisha,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
Comfortable and true to size. Amazing how colors are exactly as displayed
Hello Samantha,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I've ordered shoes from shoedazzle for 4 years, and over time the quality has steadily decreased. The shoes from my last purchase will not be worn because they looked cheap, were uncomfortable, and were obviously shipped previously by the packaging and wear. My first two purchases in 2018 and 2019 have been the best so far, and since then my experience has only declined. Additionally, this decrease in quality is amidst a price increase for VIP membership, which I unenrolled from.
Hello Jordan,
Thanks for sending your review! Your feedback about our product quality and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Erlese,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz