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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Love the deal I got but I love the shoes even more!
Shoes rarely fit correctly unless they were slides or sandals. Most of the accessories and clothing was great but they were not my reason for joining.
Hello Tonya,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I've been a customer a long time with every purchase that I have made have been great! Never disappointed
Hello Latonya,
Thank you for your loyalty. We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I ordered 2 pairs of heels and it was good.
I can recommend that their products are good. What you see in thier site, is what you get. Very nice!
Hi Aiza,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
Whenever I can get two pairs of boots for under 17 bucks, I am a happy camper!
Hello Karen,
It is our desire to keep you satisfied with our products at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Allison
We are in the middle of a pandemic and possible recession and shoedazze now up their monthly price's to $50.00 bucks. When you try to take advantage of the sales, they now take the percentage off the original price and not the sale price. No longer a member.
Hello Annette,
Thank you for sharing your experience with our promotions and the member credit charge. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
These mesh pants "hold you all in"
The heels are beautiful
Hello Tracey,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
My experience was fantastic I got my goods on time with fast delivery. Will shop again soon.
Hello Melaine,
Thank you for your purchase. For further assistance, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Amazing. The shoes are so beautiful and there nothing like being in the VIP list
Hello Tunydria,
We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Sus zapatos siempre sobrepasan mis expectativas! Están hermosos y de muy buena calidad!
Hola Yahaira,
¡Gracias por tomarse el tiempo para compartir su increíble evaluación! ¡Nos alegra que estés disfrutando de tus zapatos! Siempre nos esforzamos por brindar a nuestros valiosos miembros los mejores estilos y calidad. Vuelva y visítenos pronto. ¡Tenga un dia fabuloso!
Saludos,
Chad
I love ordering from Shoedazzle... their products are good quality and the orders are always on time. I love the selections they have as well. I will continue to order from Shoedazzle due to the amazing service and quality of products they provide.
Hello Lisa,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I've enjoyed the purchasing process as well as the time for receiving orders timely
Hi Karen,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Terrible Terrible Terrible! I will never be on this site again
Hello Christine,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The shipment arrived way later than it was expected
Hello Veronica,
Thank you for sharing your experience with our shipping process. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
These are the most comfortable sneakers ever! They went perfect for the occasion!
Hello Jean,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I was missing 4 pairs of shoes out of my order. It's been over a month now and still no refund or second delivery.
Hello Amber,
Thank you for sharing your experience with the items that you have not received. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
The shoes was too small for my feet had to sent them back.
Hello Celeste,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Beautiful shoes and great quality Highly recommended
Hello Lidia,
It is our desire to keep you satisfied with our unique product styles, and great quality. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Allison
Prices have increased, so it has made it harder for me to pay every month. Shoe selection is great, but sometimes the wide shoe is way too wide. Lesson learned, I've had to up my size instead and it works out.
Hello Ale,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our products and prices. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I ordered 4 pairs of shoes/boots and it literally shipped the next day. I had my order before the weekend (which was super helpful) and arrived in great condition and everything was correct SKU, size, etc.
Hello Christina,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Susie,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark