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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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This representative resolved my issue and was very pleasant
Hello Opal,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I'm very happy with my purchase! The items I purchased lived up to my expectations! Thank you!
Hi Parisa,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Easy and quick The shoes were just as they were advertised and the fit was perfect.
Hello Rhonda,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Nothing but pleasant experience with ShoeDazzle!
Products very comfortable and the prices affordable.
I recently lost 26 pounds by choice and I didn't realize my shoe size also changed from 6.5 to now 6. So for the first time I have made arrangements to exchanged the last 2 sandals I ordered.
Hello Dina,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the exchange process. Our Member Services Team will reach out to you right away.
Best,
Allison
I enjoyed shopping on Shoedazzle. My purchases are pretty and they fit well.
Hello Tanya,
Thank you for taking the time to share your experience with our products. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
Super great good quality heels super comfortable they never hurt my foot and I could walk perfectly fine in them the size is great on point!
Hello Veronica,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
At first I thought Shoedazzle was fake with low quality shoes but I WAS WRONG! They have quality shoes at affordable prices…had to other a few wears for friends too
Hello Tomisin,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I recently ended by VIP Membership with Shoedazzle because a shopper can get better quality shoes elsewhere via sales. If you want to buy from Shoedazzle, catch a sale. In general, their shoes are too poorly constructed, uncomfortable and cheap to pay their full price.
Hello Titra,
Thank you for taking the time to leave a review. We are sad that you are not pleased with our products and prices. We value you as a customer and want to make things right! Our Member Services Team will email you right away.
Best,
Chad
I've been shopping w/ Shoe Dazzle for years now and I absolutely love everything that I have ever purchased from them. Their clothes/shoes are well made with quality materials. And I have not had a single complaint during my experience with them. They have so many different choices and styles and they have a wide variety of sizes to accommodate most women. I ABSOLUTELY LOVE their products, from purses and jewelry to shoes and clothes!
I ALWAYS recommend Shoe Dazzle to friends and family and when people ask about my shoes or clothes I always recommend they try out Shoe Dazzle, because the prices when you're a vip member are incredibly affordable!
Ok, I'm off to shop Shoe Dazzle now!
Lindsay Forbes
Hello Lindsay,
Thank you for the great overall feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!
Best,
Mary
Love it! Awesome place to shop shoes. Pretty, afordable, and great designs. I definetely recommmend.
Hello Jessica,
We are glad that you are satisfied with the products you purchased. Rest assured that we will continue providing unique and new styles at an affordable price. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I was pleased I got such a good deal at a great price, but I was kind of sad that delivery took so long
Hi Cecilia,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
I order size 12 but got size 11. The second shoe also didn't fit. Been trying to reach someone to no avail
Hello Faith,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have been apart of this company for years for some reason now they are giving credits and your still paying at least $50 out of pockets. I had $84 in credit and had to call to purchase $30 worth of products, which took all my credits. I love the shoes, the quality is worth the money (that will never change) but the VIP or subscription service is not one I will participate in anymore. I'd rather just buy things straight out. If it simply going to charge me anyways
Hello Danielle,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I had to wait over a month to receive my purchase and out of 4 pair of shoes purchased, 1 pair was very uncomfortable (Red). They're too hard, absolutely no comfort. If I hadn't worn them (once) I would have returned them.
Hello Anita,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I try to cancel my membership due to the $10 increase as I lost my job and cannot afford this. She then talked me into freezing my account for three months. When I said Ok I never heard from her again. So I am sure I will get billed again next month and I will have to just cancel
Hello Teresa,
Thank you for sharing your experience in canceling your VIP account. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I got the slippers for a steal! They were on clearance. Super cute and so comfortable! I'd definitely buy them again :)
Hello Kimberly,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shipping needs.
Best Regards,
Clark
Classy and high fashion, street fashion ShoeDazzle is simply the best not too expensive and very affordable
Hello Bunmi,
Thank you for trusting us to be your source for great product styles at an affordable price. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you.
Best,
Allison
I ordered 2 pairs of sandals in early July. I was informed that there was a delay in the shipping of them which I understand, but they have still not shipped, and it's been just about a month! No further updates have been provided to me.
Hello Kayla,
Thank you for your purchase. For assistance with your delivery concern, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoes do not fit at all, ankle strap won't even go around my ankle and strap across toes is to low… just a faulty shoe that apparently can't be refunded or sent back… I bought several pairs of shoes in December and none of them fit… poor quality cheap footwear unfortunately. I will be canceling my membership.
Hello Melissa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Makayla,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.
Best Regards,
Clark