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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Love the shoes: a lot of color, selection, types, sizes. Very comfortable to use
My experience with shoedazzle had been good. I like to shop when they have their end of the year winter sale and summer sale. You can't beat those prices.
Hello Lupe,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered 3 pair of shoes with my credits I had. I was to receive my shoes in July, which 2 pairs were for my engagement shoot. They did not arrive on the date that was showing at first and that was July 23rd( purchased July 14). I had to buy more shoes for my shoot at a local store. As of 8/6 I had still not received my shoes and had to have a "replacement" shipped. A part of me feel like they never shipped my shoes because my order "cost" me $0, although it was from my credits. I will be closing my account with Shoedazzle once I receive my shoes, IF they every arrive. ANNOYED!
Hello Ollaridria,
Thank you for sharing your experience with your order and canceling your VIP account. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I always send my packages to the Post Office and this is the 2nd time that the package was supposed to be at the Post Office but when I went to get it, it wasn't there.
You did replace my order but I think the company that you use to make delivers should be checked out missed deliveries.
Hello Patricia,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I made a purchase on July 8 that had an estimated delivery date of July 18. I didn't receive an updates on shipping. When I checked the USPS link I saw that it was delayed. On July 20th I received an email from Shoedazzle saying the package would be delivered the next day but it was not. The package came on July 22 which was too late for the event I needed it for. I was disappointed with the level of communication about the delay and would not consider shoedazzle for another timely event as this is the second shipping issue I've had.
Hello Lauren,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Always delivers exactly what they advertise. No hidden surprises!
Hello Jessica,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in ShoeDazzle.
Best,
Mary
I have been with shoe dazzle for a while, and I just love it! Love the shoes, they get to me very fast, exekent quality. If for some reason I forget to skip the month I just call and they are more than happy to fix it for me.
Hello Visella,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
My experience was a very good one everything I saw was beautiful and had a amazing price
Hi Sherniky,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
I love the shoes and all of the deals. Having the VIP was great. I would get great discounts on shoes, clothes and accessories. This is a good company.
Hello Kaylie,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
One of her shoes had a heel missing and not true to size
Hello April,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased. Our Member Services Team will reach out to you right away.
Best,
Allison
This was a wonderful buy I really love the selection
Hello Michelle,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
One one my last pair of shoes were not so great. The glue that held the stones on was still wet and it cause the paper that the shoes are wrapped in to be stuck to the shoes. Even when you tried to take the paper off with easy it was cause the stones to lift from the shoes.
Hello Monique,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I wanted to exchange both shoes for a size up but couldn't get out to work. Said unavailable when I tried to exchange. Have 2 pair of shoes I can't fit
Hello Andrea,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very satisfied very comfortable My friend love them
Hello Joseline,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products that we provide to our members.
Best,
Mary
Items purchased looked great online but once I saw in person and tried on they didn't work for me. This is just my opinion. It may work for someone else. I appreciate your return policy. I hope to see my refund show soon.
Hello Donna,
Thank you for sharing your experience with the item you have purchased. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
One shoe has a gloss on it the other does not looks like a matte finish. Very disappointed with shoedazzle at the present time.
Hello Kimberlee,
Thanks for sending your review! Your feedback about our product quality and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love my shoes I'm always happy with them. I'll definitely be buying more
Hello Lisa,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
My order was never delivered to me and when I requested a refund I was denied. Horrible customer satisfaction rating
Hello Tola,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I recently purchased shoes from shoe dazzle, three pairs in size 10 and not one of them fit me.
Hello Krista,
Thank you for taking the time to leave a review. Your feedback about our sizing is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
The packaged took a little bit longer than expected but everything was in great packaging and no damages.
Hello Ivonne,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maria,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and selections.
Best Regards,
Clark