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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Got good deals on boots and sandals. They matched all my outfits.
AWESOME SHOES AND CUSTOMER SERVICE. Always pleased with return policy, products and customer service. Always superb service. No Complaints, ever.
Hello Pam,
We are glad you are enjoying our products and return policy! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Excellent customer service and love the shoes! You get what you order. Never had any complaints but compliments on my shoes when wearing them.
Hello Dominique,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I purchased these items for my bachelorette party your guidelines say 15 days Max I still haven't received anything, had to argue with multiple people, even had one tell me I'm wrong and he's not going to fix it. Items will now not be in time for the occasion I purchased them for. Worst purchase ever.
Hello Shanice,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Shoes ran big. Actually in the process of sending them back. It was not a good fit at all.
Hello Michelle,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's fit. Our Member Services Team will reach out to you right away.
Best,
Allison
I was okay with the shopping but not satisfied with the delivery experience not at all
Hello Mercy,
Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Very satisfied, no complaints! Will continue buying
Hello A'Quarius,
Thank you for your review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Everything I purchased fits well and is cute! I love my experience with Shoe Dazzle everytime
Hi Kimbren,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Real fast shipping thanks for the service always give me I hope give a nice prize for this comment is real and true
Hello Zulema,
We are glad you are enjoying our shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The website is very easy to use, shoes are good quality and cheap prices if you buy them on a sale. Regular price sucks. Takes like a week to deliver.
Hello Mabel,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
My experience with your company has been a tremendous one. Your shoes are affordable, sexy, trendy, comfortable and true to size.
Hi Nikeisha,
Thank you for the kind words that you said about your shopping experience with us. We love being able to provide the products that our members seek. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Kim
Cute! I chose the lime green and they were light weight but could've been cushier. I'll still wear them, but...
Hello Romaine,
Thank you for sharing your experience with the product you purchased. Your feedback will help us know what we can do better. Our Member Services Team will get in touch with you right away.
​Best,
Allison
Sandal was gorgeous as advertised, BUT it wasn't true to its size. I've only ever order shoes in one size with shoe dazzle and have never had this issue before. I wasn't able to wear them
Hello Jocelynn,
Thank you for taking the time to leave a review. Your feedback about our sizing is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I have not received my shoes so far. I made two trips to the post office for this and the post office staff said they dropped the package. After that I contacted the website and the website said it could not be re-shipped.
Hello Sicheng,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you still haven't received your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Both sandals had different designs on them and had them on for 10 mins and the diamond came off one of them
Hello Brittany,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the items you purchased from us. Our Member Services Team will contact you right away.
Best,
Allison
Delivery takes longer and packaging should be improved. Some shoes are not packaged in a box.
Hello Abiola,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I returned a whole order and shoedazzle only credited me a refund for a partial order. I was a VIP for years but with this poor service received I cancelled my account
Hello Rachelle,
Thanks for sending your review! Your feedback about our return and refund process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I have to go to a post office and I'm not able to.
Hello Tarrie,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
All the shoe ordered were comfortable and very affordable not one complaint
Hi Erica,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Not sure what has occurred but both tracking numbers are showing "Exception" but no further details. I really do want my items so I can properly rate them.
Hello Lindy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you still haven't received your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pearl,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz