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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I wear size 12 I got size 12 and they still cannot fix my feet it's already hard to find my shoe size
As a first time buyer, I really love the shoes I purchased on ShoeDazzle. They fit perfectly, and although the heels are a bit higher than I normally wear…They're super sexy!
Hi Jacki,
Thank you for your amazing feedback! We're glad that you love the style and the fit of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Shoes are super cute and comfortable. I am very satisfied.
Hi Candice,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
I have purchased two pairs of shoes and I loved them.
Hello Tiffany,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
I was looking forward to join with Shoedazzle, but I don't think I am going to order from the company anymore. Over a month later after my initial purchase date I still haven't received my order. According to company my order is shipped to me 3 times. First time the shipping company returned my order because the package was damaged or at least that was what I was told. Now the company promises to reship my order but one of the items that I ordered was out of stock I was given a store credit for this item. Once I looked at my account I saw the store credit however few days later when I logged back to my account to see how my re-shipment is doing I noticed that the store credit amount was reduced on my account. Finally few days later I received a notification that my item was delivered and left on my front door our daughter went to see but no package I then contacted in customer service where I was told that I should wait few more days since delivery company sometimes marks items delivered few days beforehand. Now I haven't never heard anything like that, but I waited another day but no package. I contacted again to resolve the issue when I was told to change my shipping address only additional address I was able to give was my work place and as of right now I am still waiting to receive this order that I placed over a month ago. Not really customer friendly company. I would understand that shipping may take extra if I would be living in country but so far all other companies that we have ordered we have received our items no problem at all. Seems that Shoedazzle is the only company that can't have their items delivered in timely manner.
Hello Jonna,
We value all feedback, so we appreciate you taking the time to tell us about your experience with our shipping process. Right now, we'll send you a private message. Thanks!
Best,
Clark
The white shoes was not what I ordered it was to much and wrong shoe
Hello Jovan,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I was expecting a magazine
The shoes where nice all
I need to wear one of the wedges yet
Hello Melissa,
Thank you for your purchase. For assistance with the magazine concern, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
You people deducted 67.75$ from my account even though I paid for my shoes.
Hello Ramandeep,
Thank you for providing feedback about your experience with the charge from your account! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
Horrible. Ordered shoes and never received them. Got shipped notification but never received the shoes and no one could explain what was going on.
Hello Dawn,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you were not able to receive your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I like all the shoes a bought just the last one was uncomfortable little bit
Hello Giselle,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Okay, but in general the selection seems to have declined, so I closed my account.
Hello Joseph,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
It was awesome prices were great as usual. I got to use my credits.
Hello Stacey,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Shoe material is very cheap and not anything like leather. Very disappointed. I have been buying from Shoedazzel for many years and quality just keeps getting worse.
Hello Michelle,
Thank you for taking the time to leave a review. Your feedback about the quality of our products is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Affordable prices for pretty nice things. It was my second purchase. Both times I was more than satisfied.
Hello Solomiia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I was unable to get a clear answer from my question. I wanted to exchange multiple order at once, but now I have to do it one at a time and wait for a long time to get each of my order to the right size for me. All in all great website and benefits.
Hi Deyaneira,
Thank you for sharing your feedback regarding the exchange process! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
The a very Cute, good quality, and very stable they hold very well not flimsy at all
Hello Destinee,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I never received my shoes it's been 2 weeks since I was told my shoes would be delivered never got them
Hello Destiny,
Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Good quality and fast delivery I'm very happy with my new shoes
Hello Cielo,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
My experience is always good with Shoedazzle, from ordering to delivering and also the prices and service is always great... I love it
Hi Lashun,
Thank you so much for your wonderful comments! We are delighted that you love the shopping experience! We hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim
Ordering my shoes was easy and they came fast not to mention the reasonable price I recommend shoe dazzle to anyone
Hi Latonia,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Monique,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth