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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I wore my denim wrap chunky heel this past Sunday to a birthday party and I was the talk of the party with my shoe and how well it went with my outfit;
I purchased a pair of clear sandals, peep-toe heels, a pair of boots, and a romper all for a great deal! Everything arrived on time! I'm very happy with my selections!
Hello Victoria,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I needed to exchange my order for a larger size. The exchange process was seamless and so easy. Within a matter of a few days, I received my exchange. I was impressed by how easy the exchange process was and how quickly I received my order. I have loved this site for over ten years. It is my go to for all my shoes.
Hello Rochele,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I've been a member since 2019 and not once have I been disappointed about anything I order
Hello Nicole,
Thank you for your loyalty. We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Just a few words of acknowledgment to have experience simply outstanding customer service. I was greeted with a very pleasant voice who wanted to know how can I be help. With the knowledge, caring, professional service I received, I am extremely satisfied.
Hello Yolanda,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I purchase stilettos for a wedding to wear all day and they were very light and comfortable.
Hello Raddavanh,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
The items bought were amazing. I enjoyed trying them on. They met my expectations.
Hello Kimberly,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I purchased some really cute shoes and I got them bigger so I can slide comfortably and wide the shoes arrive I couldn't get my feet in them at all I was so upset I wii I'llll not shop again
Hello Jenova,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The representative was very helpful and kind and knowledgeable about what they are talking about to me thank you for being a helpful person
Hello Sherrifa,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I bought 3 pairs and 1 of them as I was putting them on strap broke.
Hello Cinthya,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very convenient and products are reasonably priced.
Hello Lakishia,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I have never had a bad experience with Shoedazzle I would refer them to anybody!
Hello Michelle,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
I love shoedazzle! I was able to get a ton of clothes and shoes at a low price. I've been shopping with them for 10 years. Even the customer service is great.
Hello Jamecia,
Thank you for your loyalty. The team here at ShoeDazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes and clothes! Have a great day!
Best,
Renz
Shoedazzle matches every aspect of my life. I love all my purchases
Hello Cindy,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Muy satisfecha con mi pedido
Me quedaron perfectos a mi medida
Hola Mayra,
Gracias por dejar una evaluación. Nos alegra saber que está satisfecho con su compra y que todo encaja bien. ¡Qué tengas un lindo día!
Mejor,
Renz
I wore the shoes one time to a concert so there was no stressful activity in the shoes. The design on the back of the right shoe comes off. The screw that held it in place snapped.
Hello Patience,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love how comfortable the heels are. Shoe dazzle is always my go to for my size 11 feet.
Hello Chineze,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have over 50 pairs of shoes from shoe dazzle I buy 4 or 5 at a time. Just wish they had more cloths!
Hello Shavon,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes had uneven designs, Missing studs, Cut uneven.
I tried the shoes on and they fit, So I was Very Disappointed when I got ready to Wear the shoes and I couldn't because of All the Flaws and it was too late to return them, I've never had a Problem like this before...
Aritha Johnson
Hello Aritha,
It is with great regret that we received your feedback regarding the item you got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Poor Quality, I had to glue the designs down because they where coming off. Also, the hat that I ordered did not look like the one that was on the website. I was so disappointed when I noticed. Shoedazzle seems to becoming a shot in the dark.
Hello Sonia,
It is with great regret that we received your feedback regarding the item you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Betty,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz