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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shoedazzle is the only place that I buy my shoes from now on. Their sizes are true to size, lots of choices and designs, fast ship
I've always had a pleasant experience with Shoedazzle.
Hello Leah,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Good service. Able to help and it's easy to call and have a good service. Good communication.
Hello Helsa,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Maybe 3 of the pairs of shoes ive ordered have actually been comfortable and fit well. Sizing isn't similar through all the styles.
Hello Angela,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I went a half size lower and the shoes we're still too big and I couldn't walk in them. I ended up gifting them but I ordered a 6.5 that fit like a 7.5.
Hello Anjuli,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Product was not as expected small blue backpack good service other wise
Hello Shreese,
Thank you for taking the time to leave a review. Your feedback about the size of the blue backpack membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Returned boots b/c they didn't fit well; didn't have to pay a dime
Hello Candie,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Love love love these guys. Shoes are always amazing great online process fast and easy
Hello Elizabeth,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I was very happy with the speed of delivery and the gladiator heels are exquisite. I wear a usual size 9, and I ordered a size 9, and its true to size. And, my cutout zebra dress fits perfectly. I'm 5'10", 175lbs, usual size of medium/large. I ordered large and it is just right with a little loose, material non stretchy. But, happy to say the least.
Hello Amanda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I love shoe dazzle so much! My new boots are very beautiful and so comfortable. I really want to buy more shoes with you guys
Hello Jeniffer,
Thanks for the great review! We are delighted that you enjoyed our products. For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
THE WORST EXPERIENCE EVER: THEY LOST MY SHOES NOW THEY WANT TO GIVE ME STORE CREDIT AFTER I PAID WITH MY CREDIT CARDS …. SALES REPS AT SHOE-DAZZLE ARE THE WORSTED PEOPLE THEY DIDINT CARE ABOUT MY LOST. SO FAR THEY STILL HAVE MY MONEY. I HAVE BEEN WITH SHOES DAZZLE FOR YEARS SINCE 2016. I AM VERY FOR THE TREATMENT.
Hello Arlette,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoes were delivered quickly, they were exactly as described and they fit well!
Hello Janie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I always have the best experience shopping at shoe dazzle
Hi Trinity,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Good communication, always on time, always good! Love it.
Hello Thania,
It’s great to read your feedback about ShoeDazzle and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!
Best regards,
Chad
Delivery was earlier than expected and shoes were true to size and as is on the website. Happy customer
Hello Edirin,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Although shoe dazzle has my heel size I'm still getting heel size above my comfort zone, and I'm not able to walk in 4+ inch high heels.
Hello Orlando,
Thank you for your compliment! We are glad that you are satisfied with the styles we have here at ShoeDazzle. Hope to hear more from you in the future!
Best,
Mary
I only by shoes 2 times but you every month take out money my credit card so I make a report my credit card company who now investigate this fraud
Hello Istvanne,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I feel like ShoeDazzle has shoes that compliment my style and personality. It's as if the shoe was made for only ME!
Hello Melissa,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
They have a variety of very nice designs and excellent prices.
Hello Delmi,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at an affordable price! Have a great day!
Best,
Mary
Awesome. No problems. Arrived fast, within 3 weeks.
Hello Brenda,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Sharon,
Thank you for taking the time to share your experience with others. We’re happy to know that you love our sizes and shipping!
Have a great day.
Best regards,
Armando.