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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Easy to purchase, like my shoes but they were to small.
I've purchased a few items and so far I've had a sweater fit awesome, a dress unravel by the armpit (unrepairable, worn twice, not washed) running shoes not fit even though they were my size (fit one size too small) and wedges break 4 hours on the first day wearing them.
Hello Kayla,
Thank you for providing feedback about your experience with the products you purchased from us! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love the purchase but one of the shoes ordered it didn't come in the right size.
Hello Jennifer,
Thank you for sharing your experience with the item you have purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hi Mary,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I've had to return 4 pairs of boots because their sizes were off. The shoe sizes were too small and the size around the calves were way too big!
Hello Annette,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product sizes and returns/exchanges. Our Member Services Team will reach out to you right away.
Best,
Allison
I have done the return with no problem but still waiting on the replacement sandel...
Hello Emma,
Thank you for the feedback about your experience with the status of your order. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Very bad. My credit card keeps being charged even after speaking to a customer care representative to stop the charges. I don't know what's going on. I don't feel safe with my credit card details with you guys.
Looks like someone is playing with it and charging it as they want. Please assist.
Hello Gladys,
Thank you for taking the time to leave a review and your feedback about the charges on your card is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Some of their wide calf boots are perfect. Others are wayyyy to big. There's no uniformity. You never know what you're going to get.
Hi Lisa,
Thank you for providing feedback about how the items fit! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
Hi Liza,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I'm concerned someone made a purchase on my account. I made a purchase last month in August and was very satisfied.
Hi Deidra,
We appreciate your feedback, on your shopping experience. We will be emailing you right away for assistance.
Best,
Tina
Hi Daela,
Thank you for sharing your feedback regarding your order, it will help us improve our operations and services. Our Member Services Team will be contacting you immediately.
Best,
Kim
Terrible. Customer service rep said she was going to get me a credit back and also discount my next purchase 50% off. I have yet to receive anything telling g me I could use it for the discount.
Hello Astra,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
They handled my request with out any issues. I had nothing but a positive experience working with them.
Hi Cameron,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Hi Musgrove,
Thank you for your amazing feedback! We're glad that you love the items that you received and how it fits. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
I have order three times now and every time I wish I didn't. Each time the size is off and the shoe is cheaply made
Hello Kristin,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I had a mistake with my account and they were very helpful and kind to help me get a refund. If you make good money or steady income this site is great if you buy shoes often.
Hello Mia,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I never authorized for one of my cards to be used for my monthly membership I was simply using it to pay for the extra money I owed on my total bill Jen shoe dazzle took that card and started charging my monthly membership when I never gave them permission too.
Hello Danielle,
Thank you for your review. For assistance with your charge concern, our Member Services Team will get in touch with you right away.
Best,
Renz
I like to buy things at this online store, there are always cool and stylish new items, the prices are very affordable for me, shipping is fast
Hello Eloise,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I usually wear a 9. In this show I decided to purchase a 10. So disappointed still was to small. Not true to size at all! Just sitting in my closet.
Hello Brittany,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Shoedazzle has a fashionable clothes as well as a variety of several shoe types for all occasions. Plus with such great VIP member perks I was able to get a couple nice tops with shoestyles for a variety of occasions! So now I'm dazzling my outfits with all my new shoes!
Hello Emmoretta,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Irene,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad