business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
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California
1 review
0 helpful votes
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Never disappoints
September 18, 2022

Love my shoes, love shoedazzle sales. Amazing quality. Great prices. Fast delivery.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Guadalupe,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Tennessee
2 reviews
0 helpful votes
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Happy in the Hollow
September 18, 2022

I placed my order, easily. Didn't have long to wait and right to my door... package just for me. Opened it and fell in love! Thank you for delivering to my very doorstep, better than I had even imagined, what was so easily ordered! I am happy in the hollow!

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Colette,

Thank you for the kind words that you said about your shopping experience with us. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!

Best,
Kim

Colorado
1 review
0 helpful votes
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Love love love
September 18, 2022

Become a vip it it so worth it and i love all the styles of shoes i purchase always. Never any issues & sizes are exact.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Garduno,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Return Disappointment
September 18, 2022

The representative was not helpful with completing my Return. 1 rep told me they saw it in the system and another saw nothing. Nothing was done to help. Now I have to use a additional credit just to take the place of a return

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Deshawn,

Thank you for the feedback about your experience with the returns/exchanges policy. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Canada
1 review
0 helpful votes
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Poor return policy
September 18, 2022

Shoedazzle operates a fraudulent model of return and exchange policy.

All items returned for exchange has not been released despite reaching their warehouses.

I will soon be deleting my account with Shoedazzle.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Nkechi,

Thank you for providing feedback on the returns and exchange policy! We always like to know what our members are thinking so we know where to improve.  Our Member Services Team will be contacting you immediately.

Best,
Kim

Texas
1 review
0 helpful votes
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Gift
September 18, 2022

I love ordering shoes from this website for gifting others. They love the shoes

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jean,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Texas
3 reviews
0 helpful votes
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Out sourcing….
September 18, 2022

*what I am NOT Monica R. I am, Lynda R. Not sure how that happened. But here's, Lynda R's review: My biggest and only problem with, Shoe Dazzle is they outsource. I don't care about the country they outsource from, it's just the fact the do it. I've been a customer since, 2010 I have a shoe closest full of Shoe Dazzle. When I wear them a few times, I pass them along. I am vegan and I love the fact I can wear fashionable shoes NOT made of animal hide. But I am ready to move on from Shoe Dazzle just because and only because they outsource. Sorry Shoe Dazzle, but please please hire American Workers. Please we need the money here in the US too!

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Monica,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

New Jersey
1 review
0 helpful votes
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Great experience
September 18, 2022

Fast easy and fun very good merchandise to choose from always happy when I purchase!

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Patricia,

Thank you for your amazing feedback! We're glad that you love the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Virginia
2 reviews
0 helpful votes
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Understanding and easy
September 18, 2022

It's easy and understanding to use the service is great and so are the products. This is now one of my favorite places to buy shoes.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Daneque,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Where is my package
September 18, 2022

Still haven't receive my package or an update on it

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kayla,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

California
1 review
0 helpful votes
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Disappointed
September 18, 2022

I placed an order that was never delivered and when I called to report I've been waiting since 8/9 for my order replacement. I've called several times and keep getting please call back. I used to love purchasing from them but now will not even recommend them.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Maritza,

We appreciate your feedback, on your shopping experience. We will be emailing you right away for assistance.

Best,
Tina

Virginia
1 review
0 helpful votes
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Yasss
September 18, 2022

Love the uniqueness of the shoes. Enjoy the thrill of the hunt..

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Laurel,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Canada
1 review
0 helpful votes
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Great sales
September 18, 2022

Great sales! I never have to buy my shoes from anywhere but shoedazzle. Though I'd love to see some nice chunky red sneakers in the mix.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ricque,

We are glad that you are satisfied with the products and sales we offer. Rest assured that we will continue providing new styles and great services for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Canada
1 review
0 helpful votes
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Poor selection for plus size
September 18, 2022

Poor selections for plus size. Clothes dont follow the size guide. Not enough wide width shoe. Or shoes with medium height heels. Mostly 4 inch or higher.
I have been trying to cancel my subscription for months but it kept coming out of my account and could only get credits not redunds.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alisha,

Thank you for the feedback about your experience with the products we offer and your membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Canada
1 review
0 helpful votes
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So happy
September 18, 2022

Super comfy and style shoes and super affordable? No regrets!

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Maria,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

New Hampshire
1 review
0 helpful votes
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Great service
September 18, 2022

My shoes arrived in a very timely fashion and I was very pleased with the items.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tyrone,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Washington
1 review
0 helpful votes
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Very satisfied
September 18, 2022

I love ShoeDazzle. I have gotten so many compliments on my shoes, which all come from ShoeDazzle. The only issue I have is since Covid-19 hit, I'm no longer wearing such high heels (5' plus). I'd love to see lower-heeled shoes. Of course, if you had more lower-heeled shoes, i'll buy too many and run out of room.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Maria,

Thank you for sharing your experience with the styles we offer. Your feedback will help us know what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Utah
1 review
0 helpful votes
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Boots and sandals
September 18, 2022

I ordered boots and sandals. The sandals gave me blisters unfortunately, but I haven't worn the boots quite yet. Loved the price.

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alexa,

Thank you for sharing your experience with the items you have purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Nevada
1 review
0 helpful votes
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I love my shoes from Shoe Dazzle
September 18, 2022

My orders always arrive on time and are packaged just the way I like them

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Belinda,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

New York
1 review
0 helpful votes
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• The Glow-Up •
September 18, 2022

Well, I would like to say I LOVE MY SHOES ‍ very comfortable and I just wanna buy more and more add some to my collection

Date of experience: September 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Krystal,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Tina