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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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The quality of any shoes I get, I always use it a lot and it's always in good conditions. And even the purse I got here it took years to look old. But I used nonstop for many years. Lol thank you for making things that make me feel expensive and luxurious for a great price nowadays Shoedazzle!
My account was charged $10 more this month and I got an email that said "in case you missed the email we changed your amount. Not cool I want a refund and my account closed
Hello Tammie,
Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The design is cute but its the most uncomfortable shoes ever. Color is pretty as well but the height is way too high and really uncomfortable
Hello Rakshya,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My gladiator sandals stole the show while on vacation in Jamaica! They are a head turner!
Hello Deborah,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
I purchased two handbags, one Sukriti (which never disappoints) and a jacquard fabric crossbody (that my mom is jealous of). I'm extremely happy with both bags and would gladly purchase similar bags. Not to mention the price. You can't beat ShopLC.
Hello Sallie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have been with shoedazzle since 2017 and I have never received a damaged piece. Everything always fits perfectly. In the instance that my shipping was delayed through no fault of their own, customer service was amazing at explaining the problem.
I strongly recommend this gem of a company. <3
Hello Jolyanne,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My experience was good. Need smaller heels, but I am enjoying my purchase. Fast delivery. True to size
Hello Earlene,
Thank you for taking the time to leave a review that you need smaller heels. Your feedback is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
The prettiest shoe I could ever find. Every month a beautiful selection of new style shoes.
Hello Danyel,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love my new shoes. They are very cute and very good price.
Hello Suzannah,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark
1st time wearing wedges & they were very comfortable
Hello Ronda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Love shoe dazzle just a little bit of something for me
Hello Holly,
Thank you for your review. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Bes,
Renz
Very good and easy process. My shoe was too small and I sent it back. Before the return was even completed, I had already received the new pair of shoes.
Hello Breanna,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Shoes were good and in good condition. Received the shoes fast.
Hello Shante,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products and shipping process.
Best Regards,
Clark
En algunas ocasiones son excelentes los calzados otros salen grandes el número no es igual pero cuando no puedo saltar el mes tengo que llamar y me gustan los especiales y cuando no tengo que pagar aun mejor por los puntos acumulado. Gracias
Hola Azcona,
¡Gracias por estar satisfecho con nuestros productos! Nos esforzamos continuamente para satisfacer las necesidades de nuestros miembros tanto como sea posible, especialmente con los servicios que ofrecemos. Nuestro equipo de Servicios para miembros se comunicará con usted dentro de las 24 a 48 horas para brindarle más ayuda.
Mejor,
Dean
Great quality of shoes and order came in a timely manner!
Hello Shona,
Thanks for your review. We are happy to know that you are satisfied with the quality. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Excellent service, fashionable items, and delivery was on time
Hello Merlene,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
This site has not really failed me yet. The one time i had a problem they kindly did right and replaced the shoe.
Hello Susan,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Great experience!
My favorite online shoe store!
Shoes arrive on time and look exactly as pictured.
Shoes are comfortable and well made.
Hello Corrie,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Easy to order and very good prices I love all
The shoes
Hello Elia,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Easy ordering. Fast shipping. Keep you up to date on products being sent.
Hello Shannon,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Katiusk,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark