business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
grey star
grey star
grey star
grey star
grey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow R I.
Unfollow R I.
Send Message
Share Review
Report Review

Comfortable
August 11, 2022

The heel on the shoe makes it super comfortable and easy to walk in

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rachel,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

New York
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Send Message
Share Review
Report Review

Very comfortable!
August 11, 2022

The pump was pretty on my feet and because it had a low heel it made it pretty comfortable to walk in in for longer periods.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Karen,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
Follow Shalise N.
Unfollow Shalise N.
Send Message
Share Review
Report Review

Not A good experience.
August 11, 2022

I ordered 3 pairs of shoes from SD in one month and the experience wasn't to good this time around. I wear a size 9 so I ordered the next size up 10 just to be sure of the fit. 2 out of 3 was a no go for me the Heeled sandals, Daylee, Morning Glory size 10 cut way to small it fit's like a size 8/half so I couldn't even wear them. I still haven't received the 50% off that was said to be given do to the inconvenience. Next pair the Wedge, Fahari, Bright White size 10 the right Wedge shoe is to wide I have them on looking all fly as I do. I had them on for around two hours I went to take my next step and then it happens boom" My ankle twist and the right wedge brakes I had to call my mom to bring me a pair of shoes because I didn't have an extra pair with me. The messed up part about it the pair of shoes she brought to me they were ugly" luckily I have great Confidence. You asked for my review and they you have it... And I'm still going to need that 50% off Thanks No Thanks.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shalise,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Pennsylvania
1 review
0 helpful votes
Follow Tamicka X.
Unfollow Tamicka X.
Send Message
Share Review
Report Review

Excellent service
August 11, 2022

I'm always satisfied with the quality of the products and the ease with which I can make orders and

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tamicka,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

California
1 review
0 helpful votes
Follow Sarissa Z.
Unfollow Sarissa Z.
Send Message
Share Review
Report Review

Disappointing
August 11, 2022

My order shipped over 3 weeks ago and still hasn't arrived. I can't even get updates with the tracking number. Very annoyed.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sarissa,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
Follow Rosemary R.
Unfollow Rosemary R.
Send Message
Share Review
Report Review

2020 member
August 11, 2022

I've been a member since 2020, my experience has been very good. I have boi boots that get complimented by everyone that sees them. I highly recommend becoming a member.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rosemary,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Texas
1 review
0 helpful votes
Follow Kimberly W.
Unfollow Kimberly W.
Send Message
Share Review
Report Review

In Love
August 11, 2022

I immediately fell in love with the shoes I ordered. Great quality and so beautiful.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kimberly,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Indiana
1 review
0 helpful votes
Follow Brandie H.
Unfollow Brandie H.
Send Message
Share Review
Report Review

Good
August 11, 2022

The rep took care of me... addressed all my questions.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Brandie,

Happy to hear that your concern was taken care of. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
Follow Taniella X.
Unfollow Taniella X.
Send Message
Share Review
Report Review

What I Expected
August 11, 2022

I am an avid repeat customer because Everything I order is wonderful! So happy that I was put on to this site.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Taniella,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

New York
1 review
0 helpful votes
Follow Shanique F.
Unfollow Shanique F.
Send Message
Share Review
Report Review

Loved it
August 11, 2022

Order came on time. Shoes was comfy and i if of course wore it well.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shanique,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Georgia
1 review
0 helpful votes
Follow Deanna L.
Unfollow Deanna L.
Send Message
Share Review
Report Review

First time for the everything
August 11, 2022

My first ever 1star review. I never received my items after saying I did…then I had to wait 3 to 4 business days to have another order sent out or a refund. I opted for another order to be sent out. At that point the item was sold out after I told the rep that it would be if I waited that long. And that's exactly what happened!

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Deanna,

Thank you for your purchase. For assistance with the delivery, our Member Services Team will get in touch with you right away.  

Best,
Renz

Texas
2 reviews
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Send Message
Share Review
Report Review

Inventory
August 11, 2022

My items were perfect in size and style. I've learned to view heel heights before placing my orders which the description helps a lot.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelle,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

New Jersey
1 review
0 helpful votes
Follow Judith F.
Unfollow Judith F.
Send Message
Share Review
Report Review

Weekend bag
August 11, 2022

The bag is beautiful. Fully opened, the bag is designed as a garment bag so that it lays. Flat and you can insert a dress or a suit. It has side compartments for shoes, etc. to close the bag, the zippers are placed at an angle so closing the bag is a little odd. You can use the bag without using the garment bag bag too.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Judith,

Thank you for taking the time to leave a review. Your feedback about our product is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Canada
1 review
0 helpful votes
Follow Alexis O.
Unfollow Alexis O.
Send Message
Share Review
Report Review

Very impressed!
August 11, 2022

All of the shoes were exactly like the pictures and look amazing! They also fit perfectly. Very impressed!

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alexis,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Minnesota
4 reviews
0 helpful votes
Follow Fumiko S.
Unfollow Fumiko S.
Send Message
Share Review
Report Review

The variety is amazing
August 11, 2022

I love shopping at Shoedazzle because the variety of shoes, clothing and accessories offered has something for everyone, including women with wide feet and wide calves, or plus size clothing for us big girls. I remember when I first shopped here, there were none of those things, so Shoedazzle is becoming more inclusive which is great. I especially love the sales that are held multiple times throughout the year because at times my budget won't allow for full price, and there is always something I can afford. I look forward to shopping more and seeing what is new coming for Fall and Winter.

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Fumiko,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Florida
1 review
0 helpful votes
Follow Sofia L.
Unfollow Sofia L.
Send Message
Share Review
Report Review

Extremely disappointed!
August 11, 2022

Very disappointed - ordered pair of sneakers for my mom who was traveling two weeks later - your policy says orders will be processed within 48 hours - I waited a week and half and when tried to chat with the customer. Service it was all automated and. Kept saying that it is being processed - then I called and complained and the gentleman told me that pair was out of stock! He suggested another size so I took that risk and ordered it. He said he added rushed shipping as a courtesy but still ended up not getting the shoes in time. I have had this VIP account for many years and did not feel any VIP treatment whatsoever! My mom left then I got the shoes three days later!

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Soufia,

Thank you for your purchase. For assistance with your delivery concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Canada
1 review
0 helpful votes
Follow Erysthee S.
Unfollow Erysthee S.
Send Message
Share Review
Report Review

Purchase return
August 11, 2022

FOR MY LAST PURCHASE I WAS GURANTEED A REPLACEMENT WHEN MY ORDER WAS RETURNED. MY ORDER WAS RECEIVED BUT NO ONE ACTED ON IT UNTIL I CALLED AND TO BE TOLD THAT THEY'RE OUT OF MY SIZE. THIS I FIND IS VERY TASTELESS AND UNSATISFACTORY I HAVE NO CHOICE NOW BUT TO CLOSE MY ACCOUNT AS I AM VERY DISSATIFIED!

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Erysthee,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Ohio
1 review
0 helpful votes
Follow Kimberly I.
Unfollow Kimberly I.
Send Message
Share Review
Report Review

My new hot shoes!
August 11, 2022

Awesome I love my new shoes! They know what. Love!

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kimberly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Massachusetts
1 review
0 helpful votes
Follow Adele A.
Unfollow Adele A.
Send Message
Share Review
Report Review

Cheap but what did you expect?
August 11, 2022

My shoes were very cheap and gaudy but I can't complain because I only spent $10. Not even worth returning tho, I'm just going to throw them away lol

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Adele,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Florida
1 review
0 helpful votes
Follow Kaneshia O.
Unfollow Kaneshia O.
Send Message
Share Review
Report Review

Arrived ontime
August 11, 2022

Great fit I think the prices were great shipping was fine

Date of experience: August 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kaneshia,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our pricing and you like our shipping process.

Best Regards,
Clark