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ShoedazzleReviews 2,120

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Virginia
11 reviews
7 helpful votes
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I have subscribed for a very long time. I loved the accessibility of products, and variety. Unfortunately, the company recently sold- and when this happened my account went with them... to www.justfab.com This is one of those companies that turns into a hive mind- and now I have no idea how to access my account. I am being charged monthly, and trying to log in- only to be prompted as a new customer every time. YET the charges continue. I reached out to customer service, and got an email back two days later that simply read "we will be with you shortly" and then nothing came after that at all. Except, several emails with promotions and ads in them titled bitingly "the answer to your question" WITH NO ANSWERS INSIDE-JUST MORE ADS! SOMEONE HELP ME :'(

Date of experience: October 12, 2025
Texas
1 review
0 helpful votes
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Wedges for summer
April 22, 2025

It's always a great experience shipping on shoedazzle and I tell my girlfriends to check it out. The favorites seem to have an issue. I can never see all the favorites i have selected. There isn't a "next page " option.

Date of experience: April 12, 2025
New York
1 review
0 helpful votes
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Not happy with return policy
April 21, 2025

It took te months to get my credits back on my account plus I had to call and divide receipts on items you already received. Poor or poor return policy

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Not to comfy
April 21, 2025

Look is nice but very uncomfortable and material was not a nice look. Hurt my feet have to return them.

Date of experience: April 10, 2025
North Carolina
1 review
0 helpful votes
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No shoes to review
April 19, 2025

Asking for a review when it's been 10 days since I placed my order and the carrier still hasn't received the shoes….

Date of experience: April 9, 2025
Canada
1 review
0 helpful votes
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Shoes and sandals
April 19, 2025

My experience was very excellent.
The shoes that I bought are adorable.
I received them exactly on the due date.
Thank you!

Date of experience: April 9, 2025
Rhode Island
1 review
0 helpful votes
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Great product
April 19, 2025

Product came on time. Exactly what was described in the picture? Great job very satisfied with product

Date of experience: April 9, 2025
Arkansas
1 review
0 helpful votes
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Love it!
April 18, 2025

I have them wore them, but I love them! The color and everything, snake skin boots great, denim shoes, and sandals green

Date of experience: April 8, 2025
Louisiana
1 review
0 helpful votes
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Great Service
April 18, 2025

I ordered some denim slides and they are cute. Got a good deal and they came fast. Product was sold as pictured. Very excited to style them🥰

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
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Loyal customer
April 18, 2025

I am satisfied with my purchase but disappointed one pair of sandal was listed as a 12 which I order but the shoe was a size 10.

Date of experience: April 8, 2025
Colorado
1 review
0 helpful votes
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Love my new boots!
April 18, 2025

I love my new boots! They fit perfectly and go with many of my outfits. It really help extend my spring wardrobe and they will be perfect for next fall!

Date of experience: April 8, 2025
Canada
2 reviews
0 helpful votes
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5
April 8, 2025

Very good service nothing to complain.
I have being a member a very long time.

Date of experience: March 29, 2025
Washington
1 review
0 helpful votes
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Amazing quality
April 8, 2025

I really enjoy all the foot ware that i have purchased through shoedazzle. I look forward to purchasing other item as well as more shoes.

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
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It used to be better
April 4, 2025

Im not seeing different styles between the two anymore - its all the same stuff; im not getting emails saying the new showroom is out either

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Boots
April 4, 2025

I absolutely love them. They were comfortable and looked very cute with my outfit. I didn't get to take a picture, but I absolutely loved my new boots.

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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Loafers
April 4, 2025

The style is exactly what I was looking for and I was relieved to find them in my size.
They arrived properly packaged in perfect condition. They fit and are comfortable. Customer service/ updates get 5 stars.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Too Expensive
April 4, 2025
Updated review

They are too expensive and not the styles I am use to buying from Shoedazzle. Very disappointed.

Date of experience: March 25, 2025

What happen to my $49.00
April 14, 2024
Previous review

I'm dissatisfied with Shoedazzle because I forgot to Skip A Month and they took out $49.00. But when I ordered a pair of heels and they did not match my dress I returned them. But I did not get my $49.00 back as credit to my account. I am very dissatisfied. I have been a customer with Shoedazzle for years.

Thanks, Carolyn Jackson

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
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Love my shoes
April 4, 2025

They fit true to size
They are comfortable
I love them

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Shoes
April 4, 2025

Very good company to deal with merchandise 9 to 99% on time

Date of experience: March 25, 2025
Alabama
1 review
0 helpful votes
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Terrible shipping
April 4, 2025

I received my package completely destroyed. I called to ask if they can replace it. They sent a return label but said they would not do a reship until the old was received. (Even though it was not even wearable!) I sent the item back over a week ago and the new shipment still says pending! I ordered green heels for St. Patrick's day and now it's almost April!

Date of experience: March 25, 2025