Shift.online has a consumer rating of 1.49 stars from 61 reviews indicating that most consumers are generally dissatisfied with their purchases. Shift.online also ranks 142nd among Moving Service sites. The most common issues with Shift.online are around customer service, which is not as good as expected by some customers.
This company responds to reviews on average within 30 days
I found this service very helpful to move a mattress from my flat to my parents house. I opted for the lesser service I.e load the van mused which I did at my end however when the van arrived at my parents house the driver did help. He was very polite, professional and arrived at the exact time he said he would. The only problem I had was with the online booking system as it quoted the wrong price but I had a call back and then they quoted a very good price. Happy customer.See positive reviews
Subscription to shift shopping failed but my card was still charged twice. Contacted customer service that assured me they would refund me and cancel the subscription. Two weeks later, still no refund and charged twice again. At this point I realised there is no way to even log into my account! Had to call my bank to block the transaction and reported them to Action Fraud. There is no real service behind this, just bots that will tell you they're handling it and will refund you, but they won't.See critical reviews
Tip for consumers: Run a mile!! Go with anyvan they cost a bit extra but they give excellent customer service and they'll actually book a driver for you!
Chancer's trying to make money form the Pandemic without concern of vulnerable peoples lies , 3 deliveries did not turn up, do not use
Absolute ridiculous. Can't get a hold of anyone. When speaking on online chat they don't give you managers details to get things resolved. Scam company.
Shift.online are a man and van booking platform that can help anyone move anywhere at anytime.
Shift reinvents who you an move with & help you move anything on demand.