I was charged twice for a service that never happened and for cancellation fees.
Unfriendly and unprofessional staff and you can't even talk to them on the phone, only via live chat where they copy and paste answers. I literally asked a question and replied with "have a nice day"!
Please avoid this company at all costs, I am currently opening a dispute with my bank in order to get this money back. Be careful with these thieves!