website thubmnail of Sherop
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Illinois
1 review
1 helpful vote
Follow Becky C.
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I placed an order long before a trip over to Europe. Never shipped until after I left.
The items were cute enough but as some of the other reviews I read, they must be made for Asian women or another origin or smaller women as my items were too small for me. I ordered large thinking at least if they were too big I could do the alterations on them. I looked at packing details but nothing of anything about the company shows up so rather than send back and try to get a refund, which seems pretty sketchy, I'll pass them on to my daughter. I ordered 2 pairs of shoes. They are the cheapest crappy shoes I've seen in a long time. Garage sale or donating them.
I will never order from them again!

Date of experience: April 16, 2019
New Jersey
1 review
0 helpful votes
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Don't do it
April 25, 2019

Don't order, I placed an order and then lo and behold I read some reviews and tried to cancel it has been two months and I am still waiting for a refund they keep telling me their financial system is down that is bull crap. Do not waste your time with this company

Date of experience: April 25, 2019
Australia
1 review
0 helpful votes
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The quality of the clothing is nothing like the images. Thin nasty material, poor quality stitching and ill-fitting. Replies to emails takes days and there is little chance of getting a package back to China within 30 days, and then, they need to receive it. What hope is there of that do you think? Don't waste your time or money on this company. I went against what I tell my kids to do (don't buy clothes online) as I thought the clothes looked lovely online. Never again. Buy Local. Mad with myself!

Date of experience: April 18, 2019
Canada
1 review
1 helpful vote
Follow Lucy R.
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I received my first order only to find it looked nothing like the photo online. It still had threads hanging all over the top and the quality of fabric is so cheap. Weeks later I received my second item and it was no better. I am still waiting for the third item. Make sure you read their return policy because you get about $9 per order credited.
I will NEVER order from this company again.

Date of experience: April 9, 2019
Minnesota
1 review
0 helpful votes
Follow Peggi B.
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They charge your credit card immediately.
It took 3 months to receive items. They were such inferior products that it was embarrassing. Initial contact via email was ok, and then they wouldn't respond when I wished to return for refund.
If you order from here, you are throwing money out the window.

Date of experience: April 6, 2019
Massachusetts
1 review
1 helpful vote
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Don't do it
April 16, 2019

Received a shirt that was so defective you wanna know why they even put it in the bag I waited 2 1/2 months for it contacted the company back-and-forth with them for two weeks and they told me to send it back minus my shipping and handling I would be getting a dollar back I'll use it for a dust rag please beware don't do it

Date of experience: April 16, 2019
Washington
1 review
0 helpful votes
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DO NOT ORDER!
August 27, 2019

I ordered clothes in February. I didn't receive them until months later. They were cheap ugly clothes. Nothing like the pictures! I inquired about returning them and received an email back asking me to just give the clothes to my friends and they'll send me a $15 coupon for more clothes. My friends would never want these cheap clothes. I returned them in April and have not received my refund yet. I was told to be patient!

Date of experience: August 27, 2019
California
1 review
0 helpful votes
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I ordered a blouse on 3/17/19 and today is 4/22/19 and I have not received it. Tried to contact the company and after filling out their form three times it would not post my inquiry by each time saying "Code Invalidation". I have contacted Paypal and disputed the charge that was made on 3/17/19 letting them know I have been unable to contact the company and I want my charge credited back to me.
If I could I would give it less than one star. Buyer's beware.

Date of experience: April 22, 2019
Arkansas
1 review
0 helpful votes
Follow Dianna l.
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Terrible!
August 14, 2019

I was so excited about ordering these clothes. Made a big order... super cute stuff (according to the pictures!)... very cheap prices (should've been my first clue). Took forever to get. When I finally did get them, it was a huge box of crap. No joke! The clothes were nothing like the pictures! Didn't fit, terribly made, couldn't figure out how some of it even buttoned (nothing lined up right). I had a pregnant cat about to give birth and used it all for her soft bedding. Once she had the babies, I threw the clothes in the trash and used the rest of my order to provide nice new bedding for the sweet kittens. In the end, it all went in the trash. Don't waste your money!

Date of experience: August 14, 2019
Minnesota
1 review
0 helpful votes
Follow Jan G.
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I ordered some shirts & when they came I realized that they were the poorest quality garments that I have ever seen. When I emailed to find out about returning them, the customer service girl told me that it would probably cost me more to return them than the cost of the garments & that I should probably give them away as gifts (gag gifts maybe). I sent them back for a refund (they rec'd them over 6 weeks ago) and I have been emailing them for my refund. I should have looked at reviews before I ordered. They told me it would take up to 2 weeks for the refund to go through once they rec'd the garments back... I don't like being lied to.

Date of experience: June 12, 2019
Canada
1 review
0 helpful votes
Follow Kelly O.
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Don't order anything from here! I'm pretty sure this site isn't real! I ordered a dress in January, asked for a refund in February after it hadn't shipped and it now April and I Don't have my money back!

Date of experience: April 2, 2019
Australia
1 review
0 helpful votes
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Substandard
April 7, 2019

I have brought from them a couple years back and most of what I got was wearable. But this time around the fabrics they have used were of the lowest quality of unbreathable see through fabrics and the sewing was terrible too. I can't even give it away. I would never recommend them. Disappointed

Date of experience: April 7, 2019
Utah
1 review
1 helpful vote
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Low quality. Clothes you receive are nothing like those in the photos. It takes MONTHS to receive your order - and then in several shipments. Impossible to decipher their tracking system. Terrible returns policy. I've been talking to several customer service reps via email who clearly do not speak English. They refuse to give me the returns address and a return authorization number. It's been a joke dealing with them and I'll probably never get my money back DO NOT ORDER FROM THIS COMPANY. They are scam artists

Date of experience: April 10, 2019
Germany
1 review
0 helpful votes
Follow Alexander J.
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Hello,

I did order a Sweater and wanted to change the order - did not get a reply first. After I got one nobody helped.
Emailed them again - somehow the answers in my GMX account related to that are deleted... CHEATERS and you will never get the money back...

Date of experience: January 22, 2020
Pennsylvania
1 review
0 helpful votes
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Awful company
April 18, 2019

Ordered 2 dresses and 2 necklaces Feb 1st with expedited shipping. Canceled on March 2nd for not receiving anything. Long story short numerous emails, getting paypal involved... I got a partial refund today April 18th. They didn't refund the shipping even thought it wasn't shipped. Avoid this place!

Date of experience: April 18, 2019
Oklahoma
4 reviews
1 helpful vote
Follow Tamara L.
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Items were SO not as pictured. Do not buy from them. You can see what I ordered versus what I got! Pitiful. Spent $10 to return and they said I'd get refunded. Let's hope. This experience is an online shopping eye opener for me. I hate shopping at stores much but returning and refunds via online stuff is getting to be a hassle and time consuming.

+3
Date of experience: December 6, 2018
Australia
1 review
3 helpful votes
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Scammers
March 4, 2019

Absolutely pathetic. Waited well over a month and still no outfit. Just get excuses. Got my money back. DON'T
Ever shop with this company. The reviews on here are fake in my opinion. Look for genuine reviews elsewhere!

Date of experience: March 4, 2019
Virginia
1 review
0 helpful votes
Follow Linda J.
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Pathetic merchandise! Save your money! No tags indicating size, material or cleaning instructions. Pictures are not good representation of their products! Forget getting a refund. Supposedly will exchange... you will not want the exchange. I am out $85.52. Report this company for what they are. A huge SCAM!

Date of experience: December 5, 2018
Canada
1 review
5 helpful votes
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DISAPPOINTED!
March 11, 2019

I agree with all other negative reviews. Purchased a dress over a month ago and it was suppose to be a 7-14 day. It took much longer. The dress is nice and as described but it does not fit! Not my fault, their size chart is way off. This large is more like a small adult female. It's from Hong Kong so I suppose the women are smaller there but as I said, the size chart is way wrong. I will contact them but based on other reviews my expectations of a refund will not occur. In conclusion, if you purchase, get 2-3 sizes larger and be prepared to wait for a long while. I will not purchase again which is disappointing because some of their items are really cute.

Date of experience: March 11, 2019
Oklahoma
2 reviews
9 helpful votes
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Americans avoid
December 4, 2018

I waited 3 mo. For a "cardigan" type top. When I revived it after that time it was
Size 3 xxx it is at best a size medium. In American fit. I ordered 2 shirts. Both small the first one was a button up shirt. You could see thru it! The fabric was striped but material was like the cheap nite gown u can see thru. The cardigan open no buttons were over a top. The seams were open not sewn. And left to ravel. You could not wash this shirt it will unravel. Never can I trust a Cheep priced store they are from China and not for American sizes. Bad service and make it impossible to return cost more for return than to just toss in trash.

Date of experience: December 4, 2018

Overview

The company has garnered significant negative feedback, primarily centered on poor product quality and sizing inconsistencies, with many customers reporting that items received did not match online images. Delays in shipping and refunds are common complaints, with some customers waiting months for their orders or refunds, often encountering unresponsive customer service. While a few reviews noted some items as visually appealing, the overwhelming sentiment suggests a lack of reliability and transparency, leading to widespread dissatisfaction. Overall, customers express frustration with the shopping experience, advising potential buyers to reconsider their purchases.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
returns
1
quality
1