• Sherop

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Overview

Sherop has a rating of 1.57 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sherop most frequently mention customer service, and poor quality problems. Sherop ranks 2187th among Women's Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • that I would not have made the purchase knowing I would receive it 3 months later.
  • I will contact them but based on other reviews my expectations of a refund will not occur.
How would you rate Sherop?
Top Positive Review

“Impressive”

Daniel j.
1/21/19

This is the first time I've purchased from this site and I couldn't be happier. The shirts and their online shop is excellent. The postage was prompt, The fit of the shirt is excellent, the silk flows beautifully but isn't too translucent so I can wear it to work without a slip (I chose a blue colour). It's a very flattering shape. I measured another shirt prior to purchase to ensure it would fit well and bought a small, it's true to size for me. I'm planning on getting every colour and pattern now!

Top Critical Review

“Still waiting”

Jill A.
3/25/19

I placed my order 20 days ago, the order HASN'T been filled yet but according to them I should have it by now. Horrible service.

Reviews (72)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 months (5) refund (28) customer service (7) 30 days (4) dress (20) 6 weeks (3) clothes (13)
Thumbnail of user jilla129
1 review
1 helpful vote
March 25th, 2019

I placed my order 20 days ago, the order HASN'T been filled yet but according to them I should have it by now. Horrible service.

Thumbnail of user barbl89
1 review
1 helpful vote
April 16th, 2019

Received a shirt that was so defective you wanna know why they even put it in the bag I waited 2 1/2 months for it contacted the company back-and-forth with them for two weeks and they told me to send it back minus my shipping and handling I would be getting a dollar back I'll use it for a dust rag please beware don't do it

Tip for consumers:
Cheap but quality is the same

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user marianm58
1 review
0 helpful votes
April 18th, 2019

The quality of the clothing is nothing like the images. Thin nasty material, poor quality stitching and ill-fitting. Replies to emails takes days and there is little chance of getting a package back to China within 30 days, and then, they need to receive it. What hope is there of that do you think? Don't waste your time or money on this company. I went against what I tell my kids to do (don't buy clothes online) as I thought the clothes looked lovely online. Never again. Buy Local. Mad with myself!

Thumbnail of user rhondac98
4 reviews
1 helpful vote
January 3rd, 2019
• Updated review

I ordered 3 tops from Sherop and it's taking forever to get all three items in. Today I received the 2nd top and was extremely disappointed, again, in the quality of it. It looks like a cheap Chinese knock-off. Second-rate stuff! Since the 3rd top is the same as the 2nd, I know without seeing it that I won't be happy with it either. I've sewn all my life and the quality of their work is pitiful. Ordered December 1st, just received the second top and today is January 3rd.

Really disappointed with quality
December 30th, 2018
• Previous review

I ordered a sweater jacket and it is nothing like the item on the website other than the print. The one I received is about 2 times shorter in length than the website. In fact, it's not much of a jacket at all. Where did all the fabric go?

Yes, they were eager to know why I was disappointed but I have not heard back from them after their initial response.

Thumbnail of user carolync266
1 review
0 helpful votes
August 27th, 2019

I ordered clothes in February. I didn't receive them until months later. They were cheap ugly clothes. Nothing like the pictures! I inquired about returning them and received an email back asking me to just give the clothes to my friends and they'll send me a $15 coupon for more clothes. My friends would never want these cheap clothes. I returned them in April and have not received my refund yet. I was told to be patient!

Thumbnail of user lucyr63
1 review
1 helpful vote
April 9th, 2019

I received my first order only to find it looked nothing like the photo online. It still had threads hanging all over the top and the quality of fabric is so cheap. Weeks later I received my second item and it was no better. I am still waiting for the third item. Make sure you read their return policy because you get about $9 per order credited.
I will NEVER order from this company again.

Thumbnail of user nataliec112
1 review
1 helpful vote
April 10th, 2019

Low quality. Clothes you receive are nothing like those in the photos. It takes MONTHS to receive your order - and then in several shipments. Impossible to decipher their tracking system. Terrible returns policy. I've been talking to several customer service reps via email who clearly do not speak English. They refuse to give me the returns address and a return authorization number. It's been a joke dealing with them and I'll probably never get my money back DO NOT ORDER FROM THIS COMPANY. They are scam artists

Thumbnail of user tanyab110
1 review
3 helpful votes
March 4th, 2019

Absolutely pathetic. Waited well over a month and still no outfit. Just get excuses. Got my money back. DON'T
Ever shop with this company. The reviews on here are fake in my opinion. Look for genuine reviews elsewhere!

Thumbnail of user nancyn124
1 review
1 helpful vote
March 24th, 2019

I have been dealing w/ Sherop since I ordered some clothing in December. It took forever to get & was very cheaply made, not correctly sized & some of it back ordered. I must have sent over 10 requests to send things back & was put off. Finally sent it to an address by FedEx to Mrs. Jimmy in San Francisco. Does this sound bogus or not?! Sherop keeps putting off refunding my money & it's now the end of March. Don't ever use them. I am now going to pursue this with The Better Business Bureau. In addition, my rating is less than 1! Nancy

Thumbnail of user gladyss35
1 review
0 helpful votes
April 22nd, 2019

I ordered a blouse on 3/17/19 and today is 4/22/19 and I have not received it. Tried to contact the company and after filling out their form three times it would not post my inquiry by each time saying "Code Invalidation". I have contacted Paypal and disputed the charge that was made on 3/17/19 letting them know I have been unable to contact the company and I want my charge credited back to me.
If I could I would give it less than one star. Buyer's beware.

Thumbnail of user alexanderj64
1 review
0 helpful votes
January 22nd, 2020

Hello,

I did order a Sweater and wanted to change the order - did not get a reply first. After I got one nobody helped.
Emailed them again - somehow the answers in my GMX account related to that are deleted... CHEATERS and you will never get the money back...

Thumbnail of user kimh428
1 review
0 helpful votes
April 1st, 2019

Crap... nothing like the photo... poor poor quality looks like a rag a 5 yr old could have made something better. 6 weeks to get it... comes from China don't waste your money
Kim Moors
Canada

Thumbnail of user michelled360
1 review
0 helpful votes
April 18th, 2019

Ordered 2 dresses and 2 necklaces Feb 1st with expedited shipping. Canceled on March 2nd for not receiving anything. Long story short numerous emails, getting paypal involved... I got a partial refund today April 18th. They didn't refund the shipping even thought it wasn't shipped. Avoid this place!

Thumbnail of user peggib1
1 review
0 helpful votes
April 6th, 2019

They charge your credit card immediately.
It took 3 months to receive items. They were such inferior products that it was embarrassing. Initial contact via email was ok, and then they wouldn't respond when I wished to return for refund.
If you order from here, you are throwing money out the window.

Thumbnail of user margotm18
1 review
1 helpful vote
March 27th, 2019

I have never seen such poor quality and sizes are AT LEAST 2 sizes smaller than NA sizing. Had I know they were located in China I never would have ordered. Giant Tiger has better quality clothes than Sherop. I received after 6 weeks and immediately requested a return/refund. It will cost me too much to ship back to China. They are offering me a $13 refund and said I can "gift" the products to someone else. I told them i would throw them in the garbage. I have investigated filing a dispute with PayPal but unfortunately, buyer remorse isnt covered.

Thumbnail of user beckyc105
1 review
1 helpful vote
April 16th, 2019

I placed an order long before a trip over to Europe. Never shipped until after I left.
The items were cute enough but as some of the other reviews I read, they must be made for Asian women or another origin or smaller women as my items were too small for me. I ordered large thinking at least if they were too big I could do the alterations on them. I looked at packing details but nothing of anything about the company shows up so rather than send back and try to get a refund, which seems pretty sketchy, I'll pass them on to my daughter. I ordered 2 pairs of shoes. They are the cheapest crappy shoes I've seen in a long time. Garage sale or donating them.
I will never order from them again!

Thumbnail of user danielj208
1 review
0 helpful votes
January 21st, 2019

This is the first time I've purchased from this site and I couldn't be happier. The shirts and their online shop is excellent. The postage was prompt, The fit of the shirt is excellent, the silk flows beautifully but isn't too translucent so I can wear it to work without a slip (I chose a blue colour). It's a very flattering shape. I measured another shirt prior to purchase to ensure it would fit well and bought a small, it's true to size for me. I'm planning on getting every colour and pattern now!

Thumbnail of user tamaral53
4 reviews
1 helpful vote
December 6th, 2018

Items were SO not as pictured. Do not buy from them. You can see what I ordered versus what I got! Pitiful. Spent $10 to return and they said I'd get refunded. Let's hope. This experience is an online shopping eye opener for me. I hate shopping at stores much but returning and refunds via online stuff is getting to be a hassle and time consuming.

Thumbnail of user nancyn116
1 review
1 helpful vote
January 2nd, 2019

The sizing of clothing is not consistent. Quality of most of the clothing was cheap. Easy to order but almost impossible to get it in a timely manner. I ordered in the 1st of Dec. And only a couple of items have been delivered. Waiting on rest of items and it is now Jan 3rd so I can ship this crap back and never order from Sherop again! Beyond frustrated

Thumbnail of user lorih198
1 review
1 helpful vote
March 20th, 2019

The dress I received was cheaply made and took forever to arrive. I ordered an adult size small and my daughter who wears a size 00 couldn't even wear it. It was really more of a shirt. I contacted customer service to get the address of where to send my return and they wouldn't even give me the address. They said they would send a store credit which does me no good as I will never order from them again. The items pictured on the website are very cute but that is not what they send you. Please don't be fooled like I was.

Thumbnail of user kellyo71
1 review
0 helpful votes
April 2nd, 2019

Don't order anything from here! I'm pretty sure this site isn't real! I ordered a dress in January, asked for a refund in February after it hadn't shipped and it now April and I Don't have my money back!

Thumbnail of user clairem134
2 reviews
0 helpful votes
February 2nd, 2019

Bought myself an aladdin track and boy was it breathtaking. Thank you sherop and keep up the great work.

Thumbnail of user sandir21
1 review
1 helpful vote
December 27th, 2018

Do not order from this company! They are a scam! I ordered a poncho on Oct 27th, 2018 and it is Dec 27 and I have to gotten it yet AND I have emailed them several time about a refund and they keep giving me the run around about my order! I am contacting the Attorney General to see if there are any other complaints regarding this company and if so, possibly filing a class action law suit!

Thumbnail of user cathys232
1 review
2 helpful votes
February 28th, 2019

I order alot online. This is the absolute worst online shopping experience. The order was placed at the end of November and 2 of the 5 items arrived today. (Feb 28) I wouldn't have minded if I had received what I ordered. BUT, the sweater was a thin cotton not a cotton sweater and a size large when I ordered a size small. The dress was the right size but the embellishment on the collar was print screened! No texture at all. Probably a photo stolen off the web from another site that actually sells that dress. The fabric of the dress is so thin that it is see through. I would have to wear a body suite underneath! I believe they make to order and have someone with a picture in front of them trying to duplicate it. I have sent an e-mail demanding a refund for the items that have not even been sent but I am not hopeful. Please do NOT order from them - it is total crap!

Thumbnail of user jennit1
1 review
0 helpful votes
April 7th, 2019

I have brought from them a couple years back and most of what I got was wearable. But this time around the fabrics they have used were of the lowest quality of unbreathable see through fabrics and the sewing was terrible too. I can't even give it away. I would never recommend them. Disappointed

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