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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Purchased a 2 ton low profile trolley jack, was great - very impressed by the swivel handle by the way, excellent safety feature.
I let my dad borrow it and he bought one too, and some axle stands, and have since heard my brother bought a 3 ton one last week also.
Great bits of kit at a bargain price.
Many Thanks, will use again!
Received my items very fast, packaged well. I feel I got a good deal too. Thanks alot'. I will be back to buy some more power tools soon hopefully
This is the best and cheapest website for peer tools I have used and great service and always contracting you about your order a thumbs up from me and a must for anyone in the industry
Easy ordering of correct parts from website, fast delivery, quality engineering. Recommended - thank you
We ordered a product from SGS on Friday (two generators) and they were delivered by Friday midday. The service was quick, reliable and everything ordered arrived! I was very impressed with the ordering site and follow on fulfillment - thanks SGS!
Very quick delivery and excellent response from my initial order. Would defiantly recommend. This is the second order that I have placed with SGS and their customer service is outstanding!
Having been messed about by another supplier who supplied the wrong product, I was delighted to find SGS who supplied the correct gas struts next day for my wife's Ssangyong Rexton. Their fitting video was also very helpful. Recommended.
Second time I've purchased from SGS. Again, excellent; quick delivery and the product is really good quality. Would recommend SGS to anyone.
Just bought a compressor. A mechanics tool chest and other various tools from sgs. I'm so impressed with the quality of these items and with free next day delivery it was a fantastic consumer experience. They seem to have the balance between quality and price just right. They will be my go to supplier from now on. Very impressive UK company
It's one of the best and professional services I experienced. Good quality and well packed. Not used it yet but can't wait. Happy New year to you all
The product very good value also delivery very quick well within time scale, Overall great service.
Very good prices and plenty of selection. Very quick delivery even over the Christmas period. Many thanks.
Very happy with the products and the service. Used them in the past and will gladly use them in the future!
Have used SGS a few times now, great prices, amazing quality and quick delivery.
Use this company regularly now
The price was the best on Google, and the delivery was very quick the best purchase I have ever had.
There seem to be lot's of similar offerings out ther but they won't beat this one - and it's much quieter than my previous one.
Ordered a compressor from SGS on Christmas day afternoon (Tuesday) - it was delivered on Friday! Good price too.
Very pleased.
Quick delivery, good prices, great selection.
Researched & bought specific tools from SGS, best prices & delivery lead time over festive period.
A+++
Excellent!
Less than 24 hours between order and delivery. Customer service were excellent on handling any queries. I'll definitely be using SGS in the future.
Excellent service, prompt delivery, well made and serviceable. Very good price, works well with a 2 yr warranty. Spare seals provided with clear instructions.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members