On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchased a couple of drills, price very good compared with other sites, very easy to order, delivery very quick (next day}, was kept well informed of delivery, for me one of the best on line purchases. Will use again
Website was clear and helpful. Delivery quick and postage and packing not excessive. No hesitation in using this company again.
Gas Struts for Aston Martin Db9 are good value and the Biz Good service and great time delivery Recommend to all
Dave
Got round to upgrading my jack and stands, wish I shopped here first. Amazing quality and awesome prices. Will get all my garage equipment from SGS.
Purchased 2 gas struts. Fantastic price and delivery.
Will defiantly be purchasing many other items in the Future.
Score 110%
No Problems! Great product, much better build than alternatives and at a competitive price Quick delivery
When I matched the new struts to the originals on our 2007 Focus CC3 they looked slightly different with mental heads and a removable pin. As they were a tight fit I rang SGS who explained where possible they preferred to use plastic sockets compared to plastic. A quick tap with a rubber hammer replace the pins and job done - less than 5 minutes. Only time will tell but it appears I now have a better part than the original, great service, support and product.
Great, high quality products, helpful staff, great prices, what's not to like?
My purchase was a compressor, 14cf/min -100 litre capacity. Performs well, supplies my air chisel & impact gun without breaking a sweat!
Recently purchased a compressor, transaction very easy and delivery next day, what more can you ask?
Service was fantastic and the price was great a lot cheaper than any comparable product 10out of 10 I will use them again for anything else I need for my tiling buisness
Excellent service
Very happy to recommend to anyone in the building trade.
The one hour delivery window saves time away from work ect.
I have used this firm on a number of occasions for a range of garage products and compressors. I have never been disappointed and this time is no different. I bought a couple of toolboxes, an airsaw, and some accessories in the New Year sale. The value and quality was exceptional and the service beyond reproach. I really cannot praise them enough and I thoroughly recommend them.
I was impressed in how quick my purchase of the 10 ton hydraulic bench press came from SGS Engineering to my home, and also how quick to set assemble the hydraulic bench press together. I was impressed with the hydraulic bench press altogether it was worth the money I paid for it.
To be honest, I don't leave many reviews about retailers; I mainly review products I have purchased. However, SGS has really impressed me. I purchased a tool case, which is great, but the level of service that followed after was exemplary. Confirmation and tracking emails were received within minutes of pressing the Confirm Order button. My order was delivered the next working day, as stated. I left a quick note review on Reevoo and thought nothing more of it. I was again contacted by SGS, thanking me for the review and to ensure everything with my first order was satisfactory. I can comfortably say that my experience with SGS has been fantastic, from the initial order to the after sales follow up. Keep up the great work.
Bought the wheel dolly's, great to manoeuvre my cars around. I was going to have to buy a four post lift but this solves my space problem and no expensive installation costs
Great service as well ordered at 4pm and delivered the next morning at 7.45am!
Had to buy 2 small gas lift struts to replace 2 at home which had failed. The website was really easy to use and I had a speedy email response and very fast efficient delivery of the struts which were exactly as described.
I ordered an air compressor and nail gun for timber framing. I'm very happy with my order, and the people at SGS were great to deal with.
I would definitely recommend this company and will be buying from them in the future. Very quick delivery and efficient service.
Used numerous times, prices very competitively, service second to none, then amazing delivery. Unheard of this day n age.
Also if there's an issue... Staff extremely helpful
I chose SGS after having bought one of their toolboxes and trolley jack earlier. Great product quality at a fantastic price. Quick delivery also. I highly recommend their tool boxes.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members