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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Incredible experience, detailed invoice, next day delivery with high quality company. I recommend this seller, highly reliable.
I have just purchased a SGS 24 litre compressor with 5 piece tool kit. I'm very impressed.
Next day delivery and the compressor build quality and operation is very good. Very reasonably priced. I will certainly check this company in the future when buying tools.
Great to deal with, no nonsense.
Product arrived on time and in perfect condition.
They clearly take pride in what they do and we will use them again soon.
Recommended
Great experience so far. Good powerful compressor for fantastic price. Had it running the full day on masonry with no problems at all. Ordered Monday morning and here by Tuesday afternoon. Good show
Great experience so far
Great friendly customer service pre purchase. Place order on a Friday afternoon and delivered Saturday despite confirmation saying delivery Monday. Product as expected and seems decent quality although time will tell.
Optimal price v quality and really fast service. Quicker and cheaper than hiring equipment. Excellent service.
New bike has to live down the side of a car while in the garage. Old bike had a centre stand the new one has a side stand only. Needed a wheel chock to keep the bike upright in the limited space. In place it works better than I expected and I don't have to move the car in and out to get the bike in and out. This wheel chock has Y shaped feet and sits stable on the floor. It's well made, easy to put together and easy to use. Well pleased.
Bought a 3t trolley jack and 50l Compressor. Excellent engineering and high quality products. Prompt delivery and friendly, personal service.
I would definitely deal with this company again. No fuss web site directing you to the right quality part, and quick delivery. Recommended to all.
Purchase of a tool vault, excellent service very quick delivery couldn't ask for more! Will be buying from again when require more tools in the future
Quick delivery sa promised. Pleased with the purchase and would definitely recommend and use them again.
Good kit, good price, good service, great selection and choice fast delivery. Highly tempting to buy more than is needed. Recommended.
I recently purchased the SGS SC50H compressor, 10 Mtr hose and 71 peice air tools kit. Although the compressor arrived a couple of days late due to the courier vehicle breaking down (to be honest I was unaware it was late), the goods arrived quickly and there was absolutely no damage (unlike some stories I have read about where people have bought cheaper foreign alternatives). It was easy to assemble and there was even a spare rubber gasket supplied (meaning you don't have to wait on a spare arriving should the fitted item fail - great thinking SGS). The compressor is not any noisier than I would expect and fills from empty quite quickly. I have yet to try the air tools in the 71 peice kit, but they all look very well made and finished, unlike some I've seen. Overall extremely happy with my purchase. I may have paid a bit more than some foreign rivals, but what I've bought is very well made and looks very sturdy. It's true what they say you pay for what you get.
Having struggled for a few years with a increasingly heavy boot lid I ordered a set of new gas struts from SGS. Fast delivery and excellent quality easy to fit only took about 10 mins and what a difference they made now instead of struggling to hold the lid up I now have to push it down. Would highly recommend SGS for their service quality and fast delivery
Reliable, well built equipment, delivered quickly. Excellent customer service. Good prices. The smart move is to check if SGS make it before you look somewhere else.
Most of my garage now features the black and blue logo, and I'm phasing out lesser quality equipment which sometimes was more expensive.
Easy to order, speedy delivery and fitting was as easy as video shows. A five minute job that really was a five minute job.
Good quality product(wheel skates) fast delivery, I would highly recommend this company and will be using them again
Outstanding product, good service and advice from SGS. Web site user friendly. Easy to buy - delivered on time as promised.
Ordered 3 mobile tool chests on Thursday lunchtime and delivery was 8.00 am a Friday.
Good communication regarding the progress of the order through the system.
Very pleased with the products, the price, the quality and the delivery. Would certainly use them again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members