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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Ordered it with no hassle and a very speedy delivery and the quality is second to none, if I need something else I wouldn't hesitate to buy from these again. Great quality product and service.
Being an Aircraft Engineer by trade, I expect only the best from my tools and how they are stored. I spent a very long time looking for a high end Tool Store on wheels, came across SGS and took the plunge. It was the best choice I've made in years. I saved myself thousands as I would have ended up with Snap On, as per my tools. It's hard to get across in a few words how good the Stainless Steel 10 Draw Cabinet with a thick wooden top really is and it's British! Highly recommended. David Gordon and the Team, thank you so much, my kind regards, Sally
Excellent company selling quality products at very affordable prices. Will continue to shop with SGS Engineering and would recommend them to anyone.
Just received my product and the quality is good for the value of the money, the service from ordering to received the product has been fantastic thanks guys!
I brought the 3 ton trolley jack, it's very well made and a great product. To top it off free next delivery.
Product as described and service first class with timely delivery. Will definitely start with SGS's catalogue for future purchases.
Yet again excellent service. Swift delivery well made products. Cannot fault them. Notified me about expected delivery date of a product that wasn't it stock. Well done
Purchased trolley jack and axel stands Thursday 14th February at 8pm arrived Saturday 11am keep me informed with emails and delivery info product is professional quality would highly recommend this company excellent
Wow such speedy service. Ordered late afternoon delivery received next day before 9am. Item exactly as described. Highly recommend.
This company is wonderful. I do all my buying online and I've got used to unreliable delivery dates and rude staff. SGS is a breath of fresh air. They supply exactly what they promise. Good quality, good prices, on time and with excellent customer service.
I would definitely recommend this company to anybody. The website was very easy to use and the service was excellent, i was down for a 3-5 day delivery but the item came next day. The quality of the item is also excellent for the price to.
My 3 ton trolley jack and lifting beam arrived the next day. I used it the same day. I should of order it well before now. Brilliant service
As a Professional Gardener I open my boot many times a day and as a
Result the boot lid was threatening to decapitate me as the struts had
Weakened. Finding the exact ones for my ancient Saab on the site was
Easy and the how to replace video made the whole thing a 10 minute job
For me. Highly competatively priced too. Very impressed and pleased to support a British firm. I will be recommending you
Excellent communication and tracking. Item delivered promptly. Cheapest price i could find. I would buy from them again
Mike
Every time I order from SGS, it's a faultless, super fast transaction for some of the best quality equipment at an amazing price that I use. I would highly recommend to anyone
I ordered some struts for the tailgate of my wife's Ford Mondeo. Choosing them from the website of SGS-Engineering couldn't have been easier. Once I placed my order I soon received confirmation. The struts arrived very quickly and were packaged very well indeed. Fitting them was easy and they work perfectly. What more could you ask for? So all in all an excellent experience and if necessary I would have no hesitation in using them again. Thank you SGS-Engineering.
If I could give six stars I would. Ordering was easy, delivery was free and on time and the driver was very helpful. The packaging was a work of art; every piece carefully thought out with a view to unpacking these very heavy cabinets easily while providing fantastic protection during transit. VERY impressive. The actual cabinets are excellent. I bought two for my wife to use back to back as a large mobile workstation for large paintings. Everything screams quality. The materials used, the design, the wheels, the draw action, the solid wooden top - everything was above expectations. VERY VERY happy with these tools chests and I will be buying more for my work workshop.
Excellent service with fast delivery Well priced. Will definitely be recommending to fellow builders,
Highly recommended, top quality jack and stands. QUALITY at affordable prices that will last for years.
I recently ordered a low profile trolley jack and axle stands from sgs. Items were delivered next day and were waiting for me when I got home.
Fantastic products, and awesome service.
The mit itself looks great too in all black
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members