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SGS Reviews Summary

The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
54
value
55
shipping
54
quality
52

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GB
1 review
1 helpful vote
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Excellent service from start to finish. Delivery as stated, Goods as ordered, Fitted Perfectly. I would recommend SGS- Engineering anytime.

Date of experience: March 5, 2019
GB
1 review
1 helpful vote
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Powerful washer, great quality, at the best price available. Fast postage & great comms, many thanks.

Date of experience: March 5, 2019
GB
1 review
0 helpful votes
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Great
March 6, 2019

Ordered low profile jack came next day and is well made and does the job fine would definitely recommend

Date of experience: March 5, 2019
GB
1 review
0 helpful votes
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New boot struts
March 6, 2019

I have been having problems hunting around for some boot struts for my old 1985 Vauxhall cavalier I rang sgs who asked me for measurements in order to provide me with exactly what I needed as you cannot source these parts from main dealers or other car part suppliers but sgs helped me out so much I would definitely recommend them and use them again

Date of experience: March 5, 2019
GB
1 review
0 helpful votes
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Full marks!
March 4, 2019

I've made only one purchase from them, but the ordering process was
Painless and the item arrived in perfect condition and quickly too.

Date of experience: March 3, 2019
GB
1 review
0 helpful votes
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Have used these guys a few times now and have always found them to be quick and efficient, the parts of great quality with no issues fitting.

Date of experience: March 3, 2019
GB
1 review
0 helpful votes
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I've used sgs after finding their details on the Alfa owners website and recommendation. Can't fault them. Web site is good, so is product and service. Two years warranty helps having just fitted the new struts which have fixed my issues let's see how we go.

Date of experience: March 3, 2019
GB
1 review
0 helpful votes
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Ordered my milwaukee drill got it next day well packaged fantastic product and the cheapest on the net well done thank u

Date of experience: March 3, 2019
GB
1 review
0 helpful votes
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Excellent
March 4, 2019

I bought three different products with SGS, air compressor, wheel chock and an aluminium ramp. I am extremely happy with product quality, price, service and quick delivery.

Date of experience: March 3, 2019
GB
2 reviews
0 helpful votes
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Very satisfied
March 4, 2019

Easy to use website, fast delivery, excellent range and competitive prices, very satisfied, highly recommended

Date of experience: March 3, 2019
GB
1 review
0 helpful votes
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5 Star service. Great price and quality product, excellent service, arrived on time. Would definitely recommend

Date of experience: March 2, 2019
GB
1 review
0 helpful votes
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Right price delivered next day no fears of using this company again.
Thanks

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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Excellent service with great value, my new compressor exceeded all my expectations, I highly recommend this company and I will definitely use again.

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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Landed on SGS intending to buy gas struts ended up ordering a 3 Ton Trolley Jack for another job. Ordered mid afternoon and arrived by 9:30 the following morning! The jack itself is well engineered and build very solidly. Jacking is simply an easy and lowering very smooth. All in all very please with quality of engineering and the service. On that basis would definitely order more from SGS and will be back for the gas struts I was originally looking for..

Date of experience: March 1, 2019
GB
1 review
0 helpful votes
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I wouldn't hesitate to use or recommend SGS Engineering, excellent value for money with a fantastic service to match. ;)

Date of experience: February 28, 2019
GB
1 review
0 helpful votes
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Excellent service!
March 2, 2019

Super fast postage, great communication and excellent prices!
Easy to use website, I would and have recommended to friends and family.

Date of experience: February 28, 2019
GB
1 review
0 helpful votes
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Ebay purchase and was kept informed through every step in the order process and shipping, shipped through DHL which was next day with detailed delivery updates and a time specified. Also a top quality product 2.5 ton low profile car jack which will no doubt last a lifetime. Would use again without a second thought.

Date of experience: February 28, 2019
GB
1 review
0 helpful votes
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Compressor
March 2, 2019

Really quick delivery and really good product for the price feels very heavy duty and professional...

Date of experience: February 28, 2019
GB
1 review
0 helpful votes
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Purchased a small inexpensive compressor for home use, a good quality piece of kit, fairly priced and delivered next day. I have bought from SGS before and will no doubt do so in the future, a great company to do business with.

Date of experience: February 27, 2019
RU
1 review
1 helpful vote
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First Class transaction
February 27, 2019

I phoned to ask questions before my purchase and dealt with someone who could answer my questions. I ordered gas struts for my car and they came very quickly. They were well packed and easily fitted and they work extremely well. I can really recommend SGS for sales, service and quality of product.

Date of experience: February 27, 2019