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The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Excellent service from start to finish. Delivery as stated, Goods as ordered, Fitted Perfectly. I would recommend SGS- Engineering anytime.
Powerful washer, great quality, at the best price available. Fast postage & great comms, many thanks.
I have been having problems hunting around for some boot struts for my old 1985 Vauxhall cavalier I rang sgs who asked me for measurements in order to provide me with exactly what I needed as you cannot source these parts from main dealers or other car part suppliers but sgs helped me out so much I would definitely recommend them and use them again
I've made only one purchase from them, but the ordering process was
Painless and the item arrived in perfect condition and quickly too.
Have used these guys a few times now and have always found them to be quick and efficient, the parts of great quality with no issues fitting.
I've used sgs after finding their details on the Alfa owners website and recommendation. Can't fault them. Web site is good, so is product and service. Two years warranty helps having just fitted the new struts which have fixed my issues let's see how we go.
Ordered my milwaukee drill got it next day well packaged fantastic product and the cheapest on the net well done thank u
I bought three different products with SGS, air compressor, wheel chock and an aluminium ramp. I am extremely happy with product quality, price, service and quick delivery.
Easy to use website, fast delivery, excellent range and competitive prices, very satisfied, highly recommended
5 Star service. Great price and quality product, excellent service, arrived on time. Would definitely recommend
Right price delivered next day no fears of using this company again.
Thanks
Excellent service with great value, my new compressor exceeded all my expectations, I highly recommend this company and I will definitely use again.
Landed on SGS intending to buy gas struts ended up ordering a 3 Ton Trolley Jack for another job. Ordered mid afternoon and arrived by 9:30 the following morning! The jack itself is well engineered and build very solidly. Jacking is simply an easy and lowering very smooth. All in all very please with quality of engineering and the service. On that basis would definitely order more from SGS and will be back for the gas struts I was originally looking for..
I wouldn't hesitate to use or recommend SGS Engineering, excellent value for money with a fantastic service to match. ;)
Super fast postage, great communication and excellent prices!
Easy to use website, I would and have recommended to friends and family.
Ebay purchase and was kept informed through every step in the order process and shipping, shipped through DHL which was next day with detailed delivery updates and a time specified. Also a top quality product 2.5 ton low profile car jack which will no doubt last a lifetime. Would use again without a second thought.
Really quick delivery and really good product for the price feels very heavy duty and professional...
Purchased a small inexpensive compressor for home use, a good quality piece of kit, fairly priced and delivered next day. I have bought from SGS before and will no doubt do so in the future, a great company to do business with.
I phoned to ask questions before my purchase and dealt with someone who could answer my questions. I ordered gas struts for my car and they came very quickly. They were well packed and easily fitted and they work extremely well. I can really recommend SGS for sales, service and quality of product.
Answer: Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.
Answer: ? Just had a fantastic consumer experience from sgs?
Answer: Cannot be the same company my experience was positive from start to finish
Answer: It says 'Made in China' on the metal plaque on the air receiver tank, so I assume it all comes from there - but it is still a good unit.