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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I looked at many trolley jacks before i decided to buy this one. It is brilliant and very well engineered this is a professional jack you will not be disappointed
Had everything needed. Good price. I would definitely recommend this company and will be buying from them in the future if /when needed. Very quick delivery and efficient service.
Ordered mondeo mk3 boot strut not
Clearly shown as a singular item until you are down at the bottom of the website. Rude after sales and will not be purchasing of this company again. Rusbbish
Can I start by saying what an excellent service I have received.
Next day delivery was very welcome.
Ordered the 25L air compressor and spray set, 15M plastic hose and fittings.
It has all come together brilliantly.
Definitely will use the company again.
I recently purchased the above engine stand from SGS. Easy to do online, next day delivery, easy assembly, sturdy well made product and fantastic value. Excellent!
Fantastic trolley jack very good price compared to the competition. Works on all our cars vw t5, ford fiesta SS and lowered bmw e36. Amazing delivery ordered Thursday night arrived Saturday.
First time I've used this company. Products were keenly priced, delivery was as quoted and I was kept updated and provided with tracking info. I will certainly use again.
Ordered 2T Bottle Jack in the afternoon and arrived following day. Great service and good price for what certainly appears a good product.
Great products, fast delivery
Great products, well made and easy to assemble. Prompt delivery and easy to arrange leaving it in a safe place as I wasn't at home.
Highly recommended
It is worth to make a business with SGS Engineering. Anyone who would like buy a quality tools without loosing too much time and hassle should consider this company.
THIS PRODUCT WAS AT A REALLY COMPETITIVE PRICE AND ARRIVED WITHIN 2 DAYS OF THE ORDER. THE WEBSITE IS EASY TO USE AND NO HASSLE. THEY HAVE HAD EVERY PRODUCT IN STOCK THAT I HAVE NEEDED AND HAVE BOUGHT SEVERAL ITEMS FROM SGS RECENTLY.
Never found a fastest delivery for industrial equipment and also a prompt response to any questions.
SGS provide good quality products at very sensible prices, I won't hesitate to make other purchase from them in the future.
Recently bought a Milwaukie Grease Gun. Easy transaction. Good
Communication. Delivered as promised and very well packaged. Grease Gun
Outstanding, will use SGS Engineering again and will recommend without a
Second thought
Ordered a tool trolley as a gift for my husband. Ordered at 2pm and arrived the next day as promised at no extra cost. Really sturdy and exactly what he needed. Loved it so much that I ordered another one the following week which also arrived the following day. Will definitely use SGS and their products again.
I've used this company a few times now and the standard of service has been excellent. The value for money and fast postage will see me ordering again when I'm in need of tools and bit's for my building business.
Excellent service. Item arrived very quickly and all packaging was in good condition. I am more than happy with my purchase and I will be using SGS-Engineering in the future, and I will be recommending SGS-Engineering to my friends and colleagues.
First time I have used SGS and the description given on their website of the products which I purchased 3 ton heavy duty trolley jack, axle stands and jacking beam certainly didn't disappoint when opened the boxes not had chance to use any of them up to now but will be in the next couple of weeks and if they perform as good as they look then it will be money well spent and to sum up SGS quality products, competitive prices and fast efficient service well done everyone at SGS, Paul Turner a keen DIYer
I purchased some boot struts for my VW and I am very satisfied with the quality of the product and speedy delivery. Thanks from a happy customer.
I have purchased a few items from this company, very competitive, customer service is amazing and the items have always been outstanding, definitely recommend and I'll be using again in the near future
Really quick delivery. Great product and good value friend who gave me a hand going to order one himself
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members