Seventh Avenue

My second order was for a lift chair, which arrived promptly, new and easy for my wife to set up. It works great and I am very pleased with it! I have a slipped disc in my back or worse and it is comfortable and very helpful, thanks!

Any problems I've had, like Fedex tearing up a box with a cabinet in it, was resolved not by fedex but by 7th Ave.
They work with you on payments should you have unexpected less cash available that month.
I've had no problems resolving issues with 7th Ave and that's with purchases amounting to over $1000. 00

I got a Seventh Avenue Catalog in the mail one day and I browsed through it and found some really interesting things that I decided to go ahead an purchase, and I really glad I did. They have some really incredible things that I've never even seen at stores and some things I have. Like, who many of you have "Soup & Cracker Bowls", or even know what those are? I DO! And I bought 2 of them form Seventh Avenue. In case your wondering, and even if you don't care. They are bowls with and extra "lip" or "pocket" on the side that hold your crackers for your soup, or dip for chips or anything you need an extra lip or pocket for! I actually wish I had purchased 6, keep 2 for us and give the other 4 to my in-laws, my daughter and her fiance'.

I have purchased some somewhat nice bedspreads and comforters. However everything I've received is made in China. EVERYTHING. To be honest I only do business with them because I want to attempt to establish some credit because my score has taken some pretty heavy blows.

I just can't believe I sent the same car mat back four times and now that I get the fifth one and it's still unpersonalized this is so sickening and heart-wrenching all at the same time it's not even for me it's for my sister my advice don't use 7th avenue to get anything personalized cuz this is sickening

I bought from 7th Avenue for years, I knew that I could easily buy particular items several times over a period of time. They sold shoes that I like, and I rebought the same shoe 4 times. But it is so easy to buy other "stuff" that I ran up a $1700. 00 bill over the years, paying the minimum + $10-20 per month. Lots of their goods are craptastic, others are good to excellent. I decided to pay $1000. 00 toward my bill to reduce my payment, so I could more quickly pay it off. YOUR PAYMENT NEVER GOES DOWN below the rate for your highest balance. Since they keep increasing your credit limit, you might as well keep buying... at least, that is what it looks like their strategy is.
Other folk have had accounts opened at Seventh Avenue fraudulently. What usually happens is that their "group" of names that they own (Ginny's, Montgomery Ward, Swiss Chalet etc) send catalogues with pre-approved account codes in the catalogues tied to your credit information. A typical scammer gets your catalogue out of your mailbox or garbage and uses your information to buy gifts for another address. You never know until they begin to harrass you for payment for goods you never ordered from a company you may never have heard of. Needless to say, their customer service will not be helpfull.

Ordered a comforters set only had only 2 mos when the thing started ripping and tearing. So I sent it back the company charged me LATE FEES! On a item I didn't even HAVE! The comforter was made cheap and was GARBAGE THIN MATERIAL. I sent it back now I'm supposed to pay late fees and shipping cots for returning a product! STAY AWAY from this company they sell cheap garbage for OUTRAGEOUS PRICES! I'll never order from this DUMP again. Don't WASTE your hard earned money here. I wish i didn't have to give 1 star they don't deserve any!

Runaround with payment. Runaround on orders/available credit. Crappy products that do more harm than good. Expired or defective. Horrible horrible customer service. Don't shop here.

I sent this farm bag back and still get calls daily and bills monthly :( seventh avenue you need to get a working phone number for those of us that need to speak with you. I would not recommend you to anyone! And I owe nothing cause I sent the item back!

I ordered a set of dishes. A cup was broken so they sent me another 1 that was shattered. Again I called and they sent me a whole set of dishes. I was told to take a cup out and return the rest with the broken cup. They said they can't send just 1 cup. But they already did. I said I would keep the dishes if they'd give me a discount. They said they can't do that.So I'm returning EVERYTHING.Im tired of getting ripped off.Not to mention time and money. They lost a good customer.Im done ordering on line. Beware

Interesting development. I've had a credit account since before I can remember, well over 10 years. I haven't used my account since 2019. I tried to buy sheets, with my available $2795 credit availability. Instead I got a letter that I have to pay $21 to begin my account? Laughable. Of course, no one at the customer service department cares. I have a 730 credit score and a black card. Ok Seventh Avenue.
I canceled the card that they said I have but can't use. I'll never shop here again. Pity, I love the products. They could care less

This doesn't even deserve one star! An order was sent back and because of Covid, there has been a delay in return shipping. Someone called and threatened and said the most disgusting things! Name calling, even the Fing B words were used and credit was threatened. Will Never spend another dime here and will be letting others know. This happened to one of the most kind and honest and best people I know. I heard the whole phone call. My heart hurts for the way she was treated. In the end, someone else made it right but this person did NOT deserve to be treated this way and if they keep people on the phones that call and talk to people like that, they don't deserve one more dime. Word of mouth travels fast and I will be sure to spread the word. This employee deserves to be fired! Completely disgusted and heart sick about this!

My mother is a deaf senior person and I assist her with her finances. I was looking at her Credit report and realized that it dropped by 86 points. I looked into this a little more and realized that one of her payments arrived to seventh avenue a few days late. I reached out to the company on behalf of my mother, who has been a customer of this company for 12 years, and requested a good faith removal of the delinquent payment from her credit reports. This company stated it was against company policy and refused to remove this reporting. I have had this same scenario happen to me and my credit card companies have offered to remove it because they value my business. I would not recommend this company, as I do not believe that they value their customers.

Ordered a Portable TV a SuperSonic SC-499 Seventh Avenue price $149.99 + Shipping and Handling $22.95 for a total of $172.94. Wife check online Amazon has the same Portable TV a SuperSonic SC-499 for $69.99 and free shipping and handling. For the price that Seventh Avenue billed me for one Portable TV SuperSonic SC-499 $172.94 I can purchase two from Amazon and still have $32.96 to go out for dinner. This not including the interest they billed for using their credit card. Returning Product by prepaid Fedex Label provided by Seventh Avenue! Beware Seventh Avenue are not making an honest profit but more like robbing their loyal customers. You have been warned. Beware of the Seventh Avenue Robbers!

After receipt of several catalogs I placed an order for cookware. To my surprise the items were excellent. My complaint is with how they manage the "credit" accounts. I made my first payment in less than 30 days, before the due date and more than the min amount. My next payment was an auto-pay, however due to fraud during the holidays on a couple of my bank accounts, it was returned and I didn't notice. By the time I did, I immediately replaced the payment. In the meantime, 7th Ave., DROPPED MY LIMIT to $100. Really! The balance was $130. They "might" have a handful of items under $100. That caused a negative balance which they quickly reported to the credit agencies! Anyway, I called in, payed it off and closed it. Too bad though as I had planned to buy 2 more sets of the cookware. I'll just look for the brand online and purchase elsewhere.

Worst company ever to deal with. Customer service is horrible. So rude. I ordered boots for my granddaughter and they sent mens boots instead. Grrr. I asked them to send the ones i ordered and the person i talked to was so rude. I told her to cancel the boots. I will never order from them again.

Thanks for addressing my concern and issue. This was great news. My heart was in tangles thinking I would be paying for something i didnt get to enjoy but they fixed it

After 12 years of spending too much money, but LOVING the products, my account was HACKED! Someone got into 7th Avenue's system and spent $4000 dollars. They got the bank account info stored on 7th Avenue site and PAID money towards my balance - a LARGE chunk - from my checking account so they could buy more stuff. 7th Avenue had to close that account and open a new one. But they didn't give me my credit limit back. They claimed I had to WAIT to build a credit line back up! Twelve years paying ON TIME and spending too much money with them and I no longer have a credit limit?! Because THEIR system was penetrable I get punished!? They said to wait... NO! I won't wait to be treated like this. This was THEIR fault. Their system I've noticed can't even handle the payment process. I have to mail a check to be assured my payment is applied. Or they'll charge me to do it by phone. No more dealing with them. It's not worth it! I'll save my money and buy local from now on!