I'm a Big Lots customer for more than 20 years and also Big Lots credit card holder. Today 6/27/2022 I went to store #5156 in Kissimmee, Florida to purchase some patio furniture and At the store I was informed that they did not have it on stock. From where I live is about a 32 mile drive one way and 64 miles round trip. I told my wife oh well let's get something's so we purchase cookies, chips and some women nail accessories. We got home and to my surprise the Archway soft Oatmeal Raisin Cookies were expired. I called the store promptly on to talk to the manager Melisa who was belligerent. I decided to call the corporate office and report the experience at *******803 which was a waste of time over an hour on the phone and no one picks up the telephone. I called their corporate office at *******800 which is just another number to transfer you to the telephone no one answers *******687. Big Lots has no integrity and it is full of crooks. Stay away from them. I lost $3.29 and about 2 gallons of gasoline. Big Lots lost an old faithful customer.