Seventh AvenueReviews 73

I ordered a Faux Fireplace and sent it back because it was too small. I was approved for a credit account with them, however, I had to pay 109.00 down to receive it. Once returned, I inquired about my refund and they told me I'll receive it within 30 days. It's been a month and a half and they refunded me $24.22. I asked again about my refund and transferred to another department where I was on hold for over a hour. Still haven't resolved this. I'll be filing a lawsuit in small claims court because they stole from me. I do not recommend this company. Thieves

Items never arrived travking service all a con. Bought 2 bags £78 no refund no goods Absolutely vile people

They took my money for my order mind you it was all my Christmas gifts then my packages have never arrived I call and they keep moving the date out 3 times they did this then I'm told my order won't be sent and they're not sure how I'll receive my money back so basically I have no Christmas gifts for anyone thanks to seventh avenue!

Seventh Avenue will allow you to place orders, and tell you that your items will ship, and be delivered on a certain day. Then, while you are comfortable thinking that your granchildrens gifts will arrive in time for Christmas, they are absolutely ruining your Christmas. They will not only not inform you that your orders are not on their way, but when you call them, the ridiculous automated robot system will give you very limited information stating that your orders will arrive on their scheduled dates. When you send an email, you will get the truth. Yourborders never got processed, and will not be shipping out, because they did not approve you for their illegal, high interest credit program, and you will be getting nothing. By the way, we are not sorry that you are finding out this information two days before Christmas, and your grandchildren will now be getting nothing. $#*! you Seventh Avenue, Colony Brands, and whatever other bull$#*! scams you are calling companies!

I ordered everything from them and gave them my info, did not ask for credit but was denied. I have no presents for my family. Why? There was no problem with my account but I was told my payment record was not acceptable. I have never ordered from you before. Now I never will. This order was over $1000.

I ordered 4 items and spoke to a representative to confirm my order was ok and processed. I checked on my order and it was never shipped out. I called and was told I had to send money when I was on credit buy now pay later plan. Representative was very rude. I canceled my order. They will never get money from me and I'm closing my account!

Don't order from this company because if they don't send the right thing they make you pay for the shipping to return it so you are paying twice for shipping on a order you don't get

Thanks for addressing my concern and issue. This was great news. My heart was in tangles thinking I would be paying for something i didnt get to enjoy but they fixed it

7th. Ave. Is an great company great products, great customer service, and great prices.i give them 10+ stars.

Watch out seventh Avenue will take away your credit limit and when you ask why they say oh no reason. My limit was 675. With 224. Available credit left so I tried to order some shoes just to find out they took my remaining limit. I DO NOT RECOMMEND THEM.

Just noticed this worthless company has placed a fraudulent claim on my credit file. I have not done business with them. I didn't even know of them till I saw the claim. I tried to call 5 times today. Thier response is file with the FTC foe fraud. They are the fraud. Stay away from them it's company or companies are Colony Brands owns many different catalog companies, including Ashro, Montgomery Ward, The Swiss Colony, Wisconsin Cheeseman, Midnight Velvet, Ginny's, Monroe and Main, Country Door, Tender Filet, and Seventh Avenue, the latter of which is considered their flagship catalog. Colony Brands, Inc. stay away from them we need to class action sue them. They claim an amount that's not worth fighting most people pay and lose while making them richer

I ordered an 8x10 rug and a tall four shelved cabinet. I have had them for several months and so far they are both great. I really love the cabinet! The only issue I've had is a letter I received in the mail a couple of days ago. I sent them $40 instead of $50 one month because I simply didn't have it after bills.I get paid once a month working in our local school system. The following month I continued with the regular $50 payment. It slipped my mind from there. Yes, I needed a reminder...no, I did not need to be told my reputation is in danger and I could face unemployment from it. I am posting a pic of my letter and hope that it will help people decide if they want to purchase from here or not. As I said, the items were good, but I only bought two things. I planned to buy more after paying down what I owe, but I don't think I will now.

Runaround with payment. Runaround on orders/available credit. Crappy products that do more harm than good. Expired or defective. Horrible horrible customer service. Don't shop here.

Ordered a comforters set only had only 2 mos when the thing started ripping and tearing. So I sent it back the company charged me LATE FEES! On a item I didn't even HAVE! The comforter was made cheap and was GARBAGE THIN MATERIAL. I sent it back now I'm supposed to pay late fees and shipping cots for returning a product! STAY AWAY from this company they sell cheap garbage for OUTRAGEOUS PRICES! I'll never order from this DUMP again. Don't WASTE your hard earned money here. I wish i didn't have to give 1 star they don't deserve any!

Ordered from catalog that said approved 400.00 credit. Order sent 03/03. Mid march got a letter stating credit turned down, please make a payment. Sent payment and check cleared bank the 31st. Called april 10th to check order status. They were saying they had to wait for payment. Would barely let me speak.when I spoke I let them know it cleared the bank two weeks ago. Was put on hold, after a few minutes she came back and found payment and it would be shipped after 24 hours. Called on the 20 and again was told they hadn't received payment yet. Again they would barely let me speak. Finally I got to say the payment cleared the bank three weeks ago. Was put on hold and when she came back on she stated they would look into why payment isn't uploaded and the order will be shipped soon

I've ordered from the Seventh Avenue skin line and I simply love the products. The new Suga Mama line is superb! My baby loves the lotion and how great the shampoo and baby oil smells. It hydrates her skin and has it so soft! I am going to stick with all products. The products also make it to you quickly and the packaging is so cute!

Had been a loyal customer of Seventh Avenue and asked to review a product. If reviews aren't positive they won't publish your review, even if the product is crap. This doesn't allow us customers to get honest reviews of products. No longer a customer.

Insufficient customer service provides inaccurate information. Unjustifiable delays processing orders making unauthorized changes. Horrible experience would not recommend to anyone even if buying items outright!