SelectHomeWarranty

Very disappointed. Hucksters and fraudsters just stealing money. Because really, what are you gonna do?

3 claims in 8 months on major appliances. All denied. So after my $700 premium with zero ROI, I've paid over $6,000 in repairs.

- AC died in July during Texas heat wave. Claim denied due to clicking incorrect box on their prehistoric Win95 website. Then received multiple ESL apologies and explanations and refusals to elevate my claim to somebody in America that speaks English and has decision-making authority instead a highlighted script to read from.
- refrigerator stopped working day before a week-long trip. Denied claim and said Samsung "should" cover it. Of course Samsung did not.
- pool pump stopped working. Denied claim due to not having maintenance records from before we purchased the house.

I've had raw sewage backing up in my drains for 5 days now. I'm a senior citizen with a disabled senior who lives in household as well. I called on Monday a plumber didn't come out until Wednesday only to tell me that he told them he did not do main sewer lines. They sent him anyway. No resolution. So called immediately to select home warranty and was rudely told that it would be another 2 days before anyone else would be coming out. Here it is Friday and the plumbing company has yet to receive a work order from select home warranty even after several calls.

Alec was informative and very professional. He's extremely proud of the endless services he was offering at the lowest rates. You could hear the enthusiasm in his voice as he gave me his personal cell number in the event I had any difficulties with SelectHomeWarranty. I look forward to full utilization of Select's wide ranging appliance coverage. From hot water heaters to wood stoves; SelectHomeWarranty will excel with people like Alec running the show.

After some confusion regarding our policy, I spoke with Luna and she took the time to explain our policy in detail. I was very pleased with her patience and professionalism. I am glad we purchased a warranty for our home. Seems like we will hopefully be taken care of. Just be aware there are waiting periods before your policy becomes 100% effective. Ask a lot of questions and make sure you understand the policy and how the waiting periods work. Other than that I am hoping it was a wise decision to purchase a warranty.

Awful customer service. They will hang up on you when you ask for a manager. They don't want to pay to replace your item. They give you the lowest amount possible. Don't do business with them go to Cinch. I made the mistake of switching companies and I regret it big time.

This is my first attempt to use SelectHomeWarranty and it was a waste of money. I never got a contract after 2 requests in 90 days. My A/C went out and it is 101 degrees outside. Their response was that they will get someone out to diagnose the unit sometime next week. I found a licensed contractor that day to repair the unit for $1243. 00 and paid for it myself. SelectHomeWarranty advertises that I could get a reimbursement if I need to find a contractor in their advertising. They denied my claim.

SELECTHOME got me believing they had me in their best interest, they where quiet promising before i made my mind up to invest with them only to find out they are scammers and wanted to also scam me, luckily S/ I M O N C H / C.O.M are professionals in this game and they helped me in getting my money back.

I contacted Select Home Warranty on two different occasions to look into two different issues. They never sent out a repairman either time and without even calling to speak to me regarding my request, they sent me an email stating they would not be sending anyone out. For the record I have the Platinum Care Plan and each item is listed on my contract. It's one thing for a repairman to come out and then the company denies to cover the service but to never even send out a repairman. Unbelievable. Save your monthly fee because you'll end up paying for the service of a licensed and bonded repairman yourself anyway.

The worst company to deal with. They will twist the claim to be able to deny coverage. You can't speak to any intelligent person! There customer service must be in India and they are very unhelpful. Mr recommendations is run away as fast as you can. Don't waste your money.
One example. Two years old $1200 Washer. Computer board went bad. $420 to replace. They decided it's not worth repair, and gave me a check for $110 to replace it.

CROOKS