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Awful customer service. They will hang up on you when you ask for a manager. They don't want to pay to replace your item. They give you the lowest amount possible. Don't do business with them go to Cinch. I made the mistake of switching companies and I regret it big time.
Tip for consumers:
Outsourced customer service that just reads from a script then hang up when you ask for a manager
Products used:
Home warranty
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