Keith H.

HAD TO RELOAD PAGE MULTIPLE TIMES IN ORDER TO COMPLETE THE ORDER.

Save your hard earned money. Select Home Warranty (SHW) puts a lot of effort into advertising their repair and/or replacement of your home appliances and equipment. I was very skeptical at first and after participating for the first year have come to realize that it is a SCAM. I had roof leak coverage as part of my premium package. Shortly after moving into our house we realize a roof leak and submitted a claim. SHW declined the claim. Then had issues with our HVAC system at the start of the summer with temperatures hovering around 90 degrees. We waited a couple of days without any air conditioning waiting for their recommended technician to contact us which never happened. Then they told us to contact anyone for the repairs. Another couple of days for a different company to come out but they finally arrived, diagnosed the problem and fixed it. Submitted the invoice and they said they could not process the claim because they require you to just get an assessment and send it in to SHW so that their team can review the contractors diagnosis and cost of repairs while two to three weeks go by with us having no air conditioning. Then had an issue with our 2015 Samsung refrigerator that cost over $3,000 new. Had their technician come out and the estimate for repairs exceeded $1,000. They figured after their depreciation of my refrigerator that it was only worth $225 that I could use towards the repairs or to buy a new one. Check their repair small print. They only cover repair parts not labor. Even though they claim repair or replace, their accelerated depreciation would never allow them to replace an item let alone repair. Save your money. SHW is a scam.