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From the business
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
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Me siguen cobrando algo que ya solicite la baja. Ahora hice la denuncia en la tarjeta de crédito
I was late on payment and phoned to get help.
I talked to a very nice polite man about the account.
And i realises I had canceled the direct debit by mistake. On talking to the man he soon had the
Direct debit set up again. Very pleased he sorted the problem out very quick. Thanks f.porter.
Oft wurden Transaktionen abgelehnt obwohl mein Bankkonto gedeckt war.
Gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut gut bis sehr gut
és com entrar en un paradís ple de noies maques que et somriuen i veus que s'ho passen de pel·lícula. Tot això et dona una gran satisfacció.
Very fast response, completely satisfied, superb service,well done, thanks.
I want my money back! You guys didn't even try to refund me. I shouldn't have to go through this many channels to get my refund! You charged a card that you weren't authorized to charge in the first place.
Quickly resolved and efficient. Sent request and got a reply via email in 24 hours. Able to answer my inquiry and resolve my issue efficiently. Cancelled my subscription without any problem and emailed a notification.
Wie soll ich eine Bewertung abgeben, wenn auf Problemen keine Antwort und Hilfe erfolgt? Es ist nun schon der fünfte Tag ohne Antwort, die ja eigentlich innerhalb von 24 Stunden erfolgen soll... Es ist mehr als nur ärgerlich dass nun ein Date aufgrund mangelndem Service nicht stattfinden könnte, oder ist das hier so gewollt?
Unter diesen Umständen kann man den Service nur ein mangelhaft erteilen!
Had wonderful customer service and the issue I had was resolved very fast.
You refunded me then you took it back
I tried to explain this to you but none of you get it
Completely unresolved matter
I was very polite and explained the situation and they claimed they couldn't find any record of the transaction but my debit card showed the details.They know they were wrong it's an unscrupulous company that just takes peoples money. They need to get the Better Business Bureau after them
I asked for explanation of of how I could tell how many credits I have left. Got no response.
Washed their hands of the issue. I've no idea still what the payment was for and refused a refund saying I can use the account for another year but I've no idea what the account is. Pointless
I found easily the way to contact and to solve my trouble
I wanted to cancel automatic payment and they did quickly
I have become extremely frustrated with trying to join naughtyamerica.com and bieng declined over maybe 6-7 times and at least over a week
As a content creator and having naturally perfected pheet, I thought that feetfinders was the way I wanted to go; until I did a little more research…I canceled my subscription FIRST and unsubscribed prior to deleting my account and actually never visiting the site nor doing anymore research on the company. A year later, because the card I used was expired, they ventured via PayPal and took funds from my bank account that caused me unecessary Fee$. I over hate this company for that and if I never see or hear from them again that'll be fine by me. These feet are made for staying away from feetfinders!
Bait & switch selling at $19.99 next screen (not noticed dollars changed to $28) no mention of changed price to $28 asking for my 3 numbers and purchase approval of $28 not $19.99 bait & switch
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members