Stripe

Stripe suspended my account without warning and with no reason. They are holding £££££'s of my cash for 120 days and have terminated all incoming transactions.

For a small business, this has absolutely crippled my finances and we will likely have to close as a result.

I urge any small business owner to avoid Stripe at all costs, they WILL fleece you (Google "Stripe 120 days" for lots of identical cases).

Scam company who is blocked my account! With no reason! During a month I tried to reach support & I received just automatic messages. I read real reviews in google & a lot of people can't get money back even after 120 days!
Scam! Be aware! 🤯🤯🤬🤬

Stripe will decide to stop your pay-outs with NO reason and NO warning. You will battle them for weeks to try and understand why and get this resolved, without resolution and during that time they will ruin your business as you can't accept payments. You will not be able to speak to a human on the phone and email responses are slow and robotic. I have been with them for 8 years and they treat my company like dirt. DO NOT use them if you care about your business.

Awesome fantastic phenomenal great the best ever have no problems they should be God's and super proud of it

Working with stripe has being a bad experience, withholding funds and customer service will ask you to wait and close your issue, they can do better!

Stripe is ineffective at processing your information. After I made a change to my bank account numbers, they basically blocked me from any of my money and now I am screwed. Don't use Stripe. It's impossible to get anybody on the phone to get anything straightened out. I'm a Gloss Genius business and unfortunately Stripe was the payment processor they used on being new to business. I had no idea how poorly run everything is. I'm definitely going to have my customers pay cash from here on out until I find a processing company that aren't sharks.

It's been over a month since I made a purchase online. The seller stated they didn't send the product because stripe locked their account and now stripe won't release the funds to me. Do not use this service

STRIPE promises to be a simple, and easy to use fintech payment processing platform. It is simple, but not easy to use because its reporting is almost non-existent, and is often inaccurate. Compound that by its terrible, almost hateful off-shore customer service team and you get a payment processing partner that is bordering on deceitful. After 25 years in the payment processing space, this is by far the worst platform I have ever had to use. Stay away!

Dealing with the same issue for over a week they told me if I paid them money that I owe everything would be clear I paid it still nothing. No one's responding back to me can't get no one on the phone. My business has been out of business for a week because of it, no one showing any urgency. This is the worst processing company I have ever came across. I would never recommend this place to anyone if you want to operate smoothly. If you run into any problems, you have to wait for emails. They do not value there customers just there money No one has time to wait 10 hours for an email back when you can solve an issue within 45 minutes in business days/hours of being on the phone to talk to someone so if your a small business do not use stripe when you come across a isssue it's going to be a issue to fix the issue stay away from stripe

Im honestly chocked how many people have the same experience as me, they say I'm a threat etc. I provide everything needed, they still don't verify me.

They lie that my client didn't verify his card although for me it says he did(see picture in swedish).

They don't reply to my emails, they don't pay me my money.
They say they will return the money to the buyer although he got his watch delivered. I've provided everything, every single document. And they still treated me like this.

Stripe doesn't even deserve a single star. They blocked my payouts. Its more than 2 months i am waiting for my payment. The employee have no idea what's going on. Every time a new date is given for payout. What's wrong with *******@stripe. Because of these people i had to face a huge loss. Do not use this app, they will not give your money. Scammers.!

I opened my stripe account went through verification and even had clients use thier card to pay their bill once my account was funded without issue and raised no red flags as far as risk factors I was told my account would be closed and the money left in it after 5 days would remain theirs. They are not refunding the clients but keeping thousands themselves. There will be a class action suit over this as I see other going through the same and they do have loopholes in their terms and conditions because what they are doing is stealing nothing more.

Stripe might be a good payment platform but reporting module is HORRIBLE. Looks like reports built for internal use only. Simple example. There are several payouts to my bank account monthly and I need to see a report showing amount transferred and all fees associated with this particular transfer plus customer name and item so I do not need to drill down every payout. All data is available in various reports but with increase of volume it is really time consuming. I hope Stripe will adjust to its clients requirements.

Stripe is the worst app company platform service I've ever used I would strongly recommend not to use this service to anyone your money is not and will not be safe nor secure or useful as a professional business owner and operator….

Stripe will loose it's funding, become insolvent, and file for bankruptcy that is why they are freezing business accounts randomly and stealing the funds. You have been warned. Stay away from these crooks.

Stripe unexpectedly terminated our agreement and kept funds designated for client refunds under their service terms.

Promised refunds have not been made to my client (I speak to them every week), reflecting a pattern where funds are withheld without clear rationale. This practice, reported by many, raises serious concerns about the integrity of Stripe's operations, suggesting a systematic issue that borders on the misappropriation of customer funds on a potentially vast scale.

The lack of effective communication and resolution from Stripe further exacerbates the situation, severely impacting my business and diminishing trust in their services. I urge potential users to proceed with caution and remain vigilant about Stripe's handling of financial transactions and customer support, given these alarming patterns.

I also urge people who experienced confiscation of funds on the pretext of refund that never happened, especially the EU based to report it to authorities. I believe we might have a case here.

These animals shut us off for zero reason. They have nothing but automated responses. I have a billing company that partnered with them and we inherited them by default. Now I have tens of thousands of dollars lost in converting all of our customers to a new system.

Stripe issued a payment and than withdrew it from my account 3 days later causing my account to be overdrawn and checks to be returned unpaid. Customer service hasn't responded in 2 days to multiple emails. DO NOT USE STRIPE!

Stripe - stay away! They will keep your funds for months with no reason and no updates. Their foreign call center is adept at avoiding any kind of service and will not answer your questions.

On December 13th, my client paid me $1138.50 on 12-13-23 using Stripe. The payment has been located, but now more dragging of the feet, and the procrastination of transferring the funds to me.
Working with the Stripe support group is a nightmare within itself. Do yourselves a favour and use Quickbooks. They do not deserve a 1 star!

8 accounts with them all goes well until it's not
One account is flagged, they steal 5000 of money money never return to me or to my clients and we are 6 months later. All emails are answered by fake humans and is AI based. Going legal now

I use both Stripe and Paypal. Stripe has a 7 day payout delay until you provide the ID. When the ID is uploaded and verified, Stripe says they'll payout in normal timeframes - but they do not. When an ID is uploaded they keep the payout schedule at 7 days which means with Stripe you'll actually be paid 1 week after you receive payment. Paypal have the funds cleared within 1/2-1 day typically.

I don't know why Stripe claim to offer 1-2 day settlements but they do not.

My client makes the payment and the transaction is missing from my dashboard as if the transaction never happened which means it never goes into my bank but they keep the money from my customer. The customer has sent me proof that the money has come out of their bank and paid. Please help and report them. The support is horrible to no help if you see the payment is not on the stripe dashboard shown in the photo.