Segpay

I had a issue with my wallet Not Loading. Representative showed me transaction so I got an idea of what might have happened. Then gave me info to sites payment experts.

All went smooth. I had my account wrongly charge for a service I didn't - caused by the browser I was using, not by the Segpay service, and they promptly addressed it successfully. It was my first time using it, but I found it reliable.

My question was handled quickly and professionally. Also the follow-up resulting in solving the problem.

Great customer service. I received a fast response and everything was handled quickly and smoothly………..

Forgot to Cancel a subscription but on the day it renewed I sent a email. The email was answered swiftly and the money put back in my account after a few days. Great work!

I went to pay w/PayPal as usual and get a message in red caps the transaction was denied. Try alternate method. I did, & it also was declined. WTF? I do not get it. ALL my bills are paid, I own my home & truck and
Have very good credit. No balances. You *******@least give an explanation, and have an easy ways to con-
Tact customer service. I have never even heard of segpay. Just another obstacle on the internet of life

Used Segway thru a website for a live feed purchase. PayPal as payment method. Was charged twice for the same transaction and PayPal activity shows two transactions. Segpay denied I was charged twice. Had to go back through PayPal to submit a case.

I asked for a fairly simple, straightforward breakdown of the payment. Because what they are charging me is $3-$4 MORE than the site itself has outlined. It is VERY disconcerting that your Representatives have literally no idea how or why they are charging the amount they are. Inability to respond to such a simplistic inquiry, speaks to whether or not your actually trustworthy.

I have been waiting on a refund since 3/22/ I have called and I have recieved is agents hanging up the call, promises that I wwill get a call from upper management. Yesterday I was informed that I had to have my bank contact you guys if I wanted the status

I never got my coins or a refund. Just alot of lip service even after i gave you your transaction and vendor numbers

Very short reply just stating that they cannot help me. Unwilling to offer any alternative. Very disappointed in their level of customer service. There is no way that it is actually true that there isn't a way to refund at all

Charged my PayPal 3 times, showed them receipts and transaction numbers, and they wouldn't give me credits or a refund!

I have been unable to solve the payment issue after contacting 2 people. I have been unable to to purchase credits on the website. Everytime I click to buy credits it keeps directing me to an error page.

I canceled a subscription, 'Girlsway', in Time and got a confirmation from Segpay. Regardless, I was debit next time.
I told it Segpay. Simple Auswertung "this is true, but we can't Do anything. Please tell 'Girlsway' "
So the only help was: "we can't help"

Where the $#*! my money is gone no one is giving any update I have done payment but didn't receive the token yet

I don't believe I had used up all my credits from a previous payment made to Sega Pay and not sure why I was told my account was not usable making its use shut off? Please Advise and provide documentation as to why I lost part of my paid credits? Thanks JK

First time it took hours to buy 1000 credits.

One day later dog touched cell phone and bought 1000 credits accidentally.

Could you please reverse the 2nd 1000 credits as I don't need them for now. Thank you!

Very desapointed! I offered to stay with you through a site by getting a discount that I would get with epoch.com and you guys are not offering anything! This is rediculous. I guess I will only deal only with epoch in the futur.

When I was having no help or contact from the site, Segpay were quick, decisive and positive.
It was Segpay that delivered the goods.

Received an answer very quickly. Problem being it didn't answer my question. Question was. Why did I receive a charge against my PayPal account.