Overview
Segpay has a rating of 3.2 stars from 3,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
They handled my need to cancel a payment or subscription perfectly well…and fast I would trust them in the future.
Tried to purchase a subscription. The website is out dated. The username portal was faulty. Then all I wanted to do was reset my password and username but had to wait for the emails to allow me to do that. And now I am trying to purchase the subscription again and it is telling my it is declined. I know I have money.
I used a certain website to purchase certain things and then realized after I hit pay I was charged three times for one transaction. Had to contact PayPal and my bank to cancel.
After taking my money no tokens recieved and its a fake and fraud site, kindy eithor give me tokens for the amount u have taken or refund my money back immediately
I cancelled a subscription 5 months ago only to recently find the payments were unknowingly reinstated and withdrawn from my account.
Very understanding and quick responses for issues.
I paid for a subscription by accident and they refunded me as soon as could and understood my situation.
Added an extra subscription and then failed to cancel both in time so I ended up getting charged for a subscription that should have been cancelled.
You have showed a complete absence of customer service. I want someone to contact me directly to resolve my disappointment.
I'm still not sure what went wrong with Candy. Tv but I GREATLY appreciate the quick resolution. Thanks.
I tried to clarify a double payment or false payment but the service was confusing and not helpful at all
I haven't gotten the help from you that I needed at all! You have charged me money four times this months, and I haven't made any payments!
It was great and now I need to rejoin because I'm not afraid to do this!
I'm excited to submit so many more pictures and some feet pics too
Hi team, noone is bothering himself to talk about my refund status how long it would take... My tickett id is below:
I believe that somehow somebody was able to hack and use my PayPal account. I have since secured my account. Unfortunately for me PayPal states they did not see malicious activity. That is hard to understand. There were charges in the same amount. At first I thought the charges were related to a music lesson I was going to purchase. I do appreciate you responding at least it was not an excessive amount of money.Hopefully I will not have any further issues.
Thank you
Not enough women on there. And the ones that were on they were so shy. Handles for the camera work is kind of bad on that...
I never got my money back from a fade click on the pay part. They emailed me many times but got nowhere. I'd still like my 16 dollars back.
Even after 3 to 4 messages my issue remains unresolved. I still have two charges show up on my credit card.
I charged be on Feb 4th which was okay. Then you charged me again on Feb 18th which was not ok. I only needed one month of subscription. I hope this is not a pattern with your company with other subscribers also.
You dismissed my reclaim as I made a mistake buying tokens. You don't hear your customers what is the first rule of a company. So I can tell I won't going to use again your $#*!y company.
Go $#*! yourself for being so mean.
Kisses
Ticket #CS*******: after inquiring several time about missing credit on my cam4. Com account paid on monday 24 march at 10am from my Nickel credit card to cam4 through segpay. Segpay just told me that payment was rejected by my bank. Nickel confrimed otherwise: merchand plaform Segpay did received full amount (47,95€) withdraw from my credit card account.
Quote "SOS Nickel (Nickel)
27 mars 2025, 11:10 UTC+1
Bonjour M. Rxxxx,
Nous accusons bonne réception de votre mail.
Nous sommes ravis de prendre en charge votre demande.
Après vérification, nous vous informons que le paiement de 47,90 € a bien été effectué, validé et encaissé par le commerçant.
Nous restons à votre disposition pour toute autre demande.
Excellente journée, L'équipe Nickel" unquote
I see a typical FRAUD case for which i ll file a police report if not solved by Segpay. Please advise of any log tracking data received from Nickel card J P Rxxxx 47,95€ /24/03/2025/ (Hello Mr. Robbe, We have received your email. We are pleased to process your request. After verification, we inform you that the payment of €47.90 has been successfully made, validated, and collected by the merchant. We remain at your disposal for any further inquiries. Have a great day, The Nickel Team)
Please solve this issue, waiting for your action and reply. Regards, JPR
Not good did not get refund but they canceled my script but that is fine but I wanted refund so that is not right
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members