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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
35
returns
46
quality
85
This company responds to reviews on average within 23 days
How would you rate Segpay?
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Illinois
1 review
0 helpful votes
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Did not get refund
March 30, 2025

Not good did not get refund but they canceled my script but that is fine but I wanted refund so that is not right

Date of experience: March 20, 2025
Georgia
1 review
0 helpful votes
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Needs to be a Zero star rating! I am reporting your company to the BBB and posting this terrible experience on all my social media platforms (and I have a combined 9 million subscribers) to inform them of this experience, and not to use your services).
I asked for a supervisor to call me- but I never received a call

Date of experience: January 29, 2025
GB
1 review
0 helpful votes
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Not my purchase
March 23, 2025

I keep getting emails for a purchase I have not made. Despite my efforts to resolve this I'm not sure I have

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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No reason
February 10, 2025

Belonged to 2 sites. Both sites started to stop streaming videos at around 30 minutes. Happened on both my computer through my ISP and on my phone using my data. Instead of trying to fix it or give me reason why it was happened, they just cancelled my subscriptions. I inquired twice and neither would tell me why they just cancelled instead of trying to fix the problem

Date of experience: January 31, 2025
California
1 review
0 helpful votes
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Refund was fast
February 4, 2025

I didn't get anything out of the feet finder site but a waste of time and $6. I was stalked by scammers too but when I was charged another months membership I told them I wanted a refund and got it in like 5 min.

Date of experience: January 25, 2025
Michigan
1 review
0 helpful votes
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Horrible customer service and shady system
January 31, 2025

A week of emails and headache. Very scammy feeling dealing with them. Any business that does allow a customer to speak to a live person gives huge red flags. I found pages of issues and complaints on Reddit of people experiencing the exact same issue. How does a credit card processing company not have a secure method for id verification? Requesting sensitive info via email is poor business.

Date of experience: January 21, 2025
Austria
1 review
0 helpful votes
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Professional handling
April 6, 2025

Professional service from the start. Thank you.
In this service desert, it is extremely refreshing to meet such a professional employee.

Date of experience: March 7, 2025
Sweden
1 review
0 helpful votes
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Quick service
March 8, 2025

Very good and quick service. They helped me with the issue and I had the money back on my account one or two days after first contact.

Date of experience: February 26, 2025
Raphael M. Segpay Rep
2 months ago

Josef, Your vote of confidence means a great deal to us. Thank you so much!

Canada
1 review
0 helpful votes
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Poor service
February 24, 2025

I had canceled my subscription and asked for a refund and you guys did send one but then decided to take it back and repeated that process of taking and sending it..

Date of experience: February 14, 2025
Norway
1 review
0 helpful votes
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Problem not solved
March 27, 2025

The problem have not been solved, I am still not able to purchase packages in the online game Lust Goddess

Date of experience: March 17, 2025
Canada
1 review
0 helpful votes
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It was great but for some personal reasons I will like to stop the membership as soon as posible.

Date of experience: April 4, 2025
Austria
1 review
0 helpful votes
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Quich And Correct
April 6, 2025

I made a payment twice by error. The payment was cancelled immediately and the amount reimbursed the next day. Perfect.

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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Theft
March 5, 2025

You charged me a renewal after being instructed not to then you didn't send the paperwork or new harnesses just stole my money

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Segpay sole my money
February 1, 2025

Terrible. I paid for a month's subscription and only received 2 days of access before it was cancelled in a an upgrade debacle. It was never reinstated after my explanation and request. Eventually Segpay just ignored my emails. Terrible behaviour from Segsteal.

Date of experience: January 22, 2025
Belgium
1 review
0 helpful votes
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They scam you of your money and take extra charges.
They say it will cost 1 euro for the first time but instantly take the full amount for a year after you sign it.
This is a clear scam and should be illegal.
And they issue no refund.
This is a really bad issue and i dont know how this is legal

Date of experience: January 24, 2025
Georgia
1 review
0 helpful votes
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A little pricey
February 22, 2025

Okay your price a weird unless you subscribe to a studio and tickets are over priced compared to the video's you can purchase, I guess the real deal is when subscribe to a studio

Date of experience: February 12, 2025
Ohio
1 review
0 helpful votes
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All is good with Segpay
March 8, 2025

Courteous staff answered my query immediately and problem was solved

Date of experience: February 26, 2025
GB
1 review
0 helpful votes
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Easy to make contact
March 4, 2025

Easy to make contact and the cancellation request was processed quickly

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Prompt feed-back
March 4, 2025

I obtained a refund with your help. Thank you, highly appreciated.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Help
March 9, 2025

Horrible, my issue still hasn't been fixed and i'm experiencing the same issues.

Date of experience: February 27, 2025