Seatsnet

No tickets received even though they kept saying 100% guaranteed up to 1 hour before kick off@ 3.15pm today
Customer service shockingly bad

We are so dissapointed to have not been able yo see England v Figi@ Twickenham

I've bought tickets to Argentina vs Saudi Arabia almost a month ago and didn't receive anything.
They don't answer my phone calls, my emails or my messages.
It's supposed they have a chat on their website but it doesn't work.
The football match is in less than 24hs and still haven't receive any answer.
I'll never reccommend or buy again with them.

I buy from them tickets for Ronald garros tournament except that the fee ieqs very much so nobody send me the tickets so those guys steal my money and there was nobody in the phone. Nobody in the WhatsApp nobody nowhere. I'm still waiting for a refund, but there is no place to apply for it so stay away for this thives, I don't know how they still exist in web I've lost almost 2000€

They are scammers! Do not buy anything through them. They stole 770 euros from us for four tickets. They corresponded with us regularly until the start of the game, promising to applaud the tickets with the qr code. That didn't happen, they just stopped writing to us at 7.45 p.m. We returned to the apartment with the two boys. The match started at 8:45 p.m., and after our threats of a lawsuit, they quickly sent the tickets at 9:03 p.m. and wrote "service delivered". So, they do everything deliberately, professional fraudsters.

We brought some tickets for Cold Play in Rome on the 12th July...and a week previos to the concert they sebd a message saying that they couldn send the tickets and will compensaré with a bonus ofcourse to keep our money in their account for next tickets...
Bit we had to buy tickets in another platform página a lot more because of the time and pay reseal tickets prize...so i will never buy tickets with them again!

I purchased 4 tickets to a football match and on the website it showed my payment as declined, so I attempted paying a second time, but then realised I made the payment twice as the first transaction also went through. This was in October 2022, and 4 months on I've been sending emails, calling, sending messages on the website chat, and I haven't received the refund for my double/second payment nor received any communication whatsoever. Please be careful using this website as it seems not to care taking payments wrongly and not refunding it.

Stay away from this site. I bought tickets for €169 KAT 1 Premium platinum and they sent me the cheapest one for €69 KAT6 and they don't want to refund the price difference. They answer my emails with nonsense

I have now 2 times experienced Seatsnet coming through for me.
This last time I successfully bought tickets to Liverpool vs Leeds match February 2022.
Got in contact with them Maria from costumer service guided us professionally through how to complete the purchase and download the tickets.
Maria, appreciate your hard work:-)
Seatsnet - Keep up the good work!

Scam website. Do not use.

Unfortunately can't put zero star.

Spent 1200 euros for 4 tickets for a Chelsea/Liverpool match.

Never received the tickets so I have contacted them using what's app.

Answer: be patient you will receive them between 3 to 1 day before the event. Not ticket the day before so I sent another message on what's app
Answer ticket are guaranteed up to one hour before the game.
We then received a call when we were at the stadium.

Sorry we haven't receive the tickets from the seller you will be refunded within 3 days.

No money back received.

I sent again a what's app this time they said that It will take between 15 to 30 days to get the money back. But no Payment received…

This is a scam. We will not receive any ticket and never see your money back.

Run away from this company or you will regret it!

I had booked my ticket for Euro 2020 and they refused to refund the money and wrote me a mail saying we cannot refund the money as the ticket was booked last Jan. The Euro 2020 was postponed to 2021 and they said your ticket is not valid as they have limited the seating capacity and that I should contact my bank for refund.

I will never buy anything from this company again because they are liars and scammers. My tickets should be in my email at least 1 day before the event. They keep promising that they will send the tickets until you don't believe in it. And they don't want to transfer the money back either.

I paid for 3 tickets to Roland Garros tennis open on March 23,2023. The company said they would deliver tickets by email by May 28. No tickets arrived - no response from the company - I did not attend the event as I had no tickets - and no refund. They stole my money.

Never use this platform if you want to save your moneys. I bought 2 tickets for Inter vs Napoli match in Sansiro Milan for 17th March of 2024. When we tried to enter the stadium gate-person scanned our tickets another names appeared on the scanner. They checked out ID's and didn't allow us to enter. The tickets had been recognized as a fake. We had to buy new tickets from the stadium ticket shop. When I wrote an email to Seatsnet they explained that their tickets 100% valid. But reality was other. They refused to refund my money. Never use this platform. It's clever to buy tickets from official websites. It's more expensive, but it's safe.

Hello team.
I have bought 1 ticket for the final match of European conference league from seatsnet.

It is now 2 days before the match and there is no reply from customer service. Only that I had to register on uefa mobile ticket app.
Nothing else and they look are not replying to my calls,emails or whatsapp.
I am afraid I am not going to get the ticket and lose not only the huge amount of money paid but also the most important match of my life.
Hope I am wrong but it is not that possible now.

They sell tickets they don't have, when they can't get the tickets they ignore you. I paid for two tickets, received one an hour before the event and then was told the other was on its way, thats the last I heard. Will never see my money back and didn't go to the event.

Avoid like the plague.
Total scammers.
They will take your money and totally ignore all messages/emails/calls.
I am £1,200.00 down - don't make the same mistake.
It's a shame there isn't a ZERO star option - they certainly don't deserve one star.
AVOID AVOID AVOID!

DO NOT GIVE THESE PEOPLE YOUR MONEY. Horrible Humans. Do not use these vile creatures, They will call you during the transaction and you will think everything is ok. IT IS NOT. This site is set up to scam you and steal from you. It should be shut down.

We ordered 2 tickets for football match, received the order number and we were not able to get back to the order. The respective sum of money has been withdrawn from my account instantly and no tickets appeared till now. The landline provided is always busy and I have sent 3 emails in order to get my money back or the tickets to be sent without any feedback.

I bought the tickets on this site, the game was postponed and they did not deliver the tickets on the new date. They don't answer my emails and messages and they don't want to refund my money. Bad site to buy tickets.

They took advantage of tennis fans by offering fake Roland Garros tickets. I'm warning everyone – DO NOT BUY. Paid for 2024 Roland Garros tickets, received nothing. They stopped replying and never sent the tickets. Disgraceful.