Seatsnet

THIS IS A SCAM! Avoid purchasing from this site at all costs. We purchased 4 concert tickets and never received them. They made us wait in the rain in a different country, constantly promising the tickets would arrive 3 to 1 hour before the concert, then stopped responding afterwards. You can't reach real people; all messages are automated, and the phone numbers provided are non-functional. This has been the most disappointing experience ever, especially since I was so happy for this concert. Spare yourself unnecessary stress and avoid ordering anything here! To those responsible people if i can call them that way, do you derive satisfaction from ruining someone's day? And I'm not sure why this site still exists. 0 starts if it's that posible.

Absolutely disgusting!
I am fuming my son has paid £616 for two cold play tickets for standing he is currently in Cardiff and being refused entry with his tickets. The e-tickets have another man's name on them and the face value of each ticket is £104.50, these disgusting people thought it was acceptable to charge my son £236.98 each! That's without adding on an extra £142.18 handling fee. He is a young boy who saved and bought these as an Xmas gift for his girlfriend, how dare you think this is acceptable to do to people! They don't answer the phone, reply to voicemails so don't waste your time leaving a message, and they don't acknowledge their WhatsApp either. I am lost for words that people can actually do this! Not to worry though seats net my cousin is a top barrister in London so this will get sorted! You absolute scum bags!

The tickets didn't arrive, even though it was electronic! I paid 182 euro for the football match between Napoli-Inter Milan and travelled to Milan by car from Geneva. More than 300 km drive. Booked a hotel and paid all costs (fuel, toll, hotel etc.) just for my child to see the match. No tickets issued. The website is totally a scam. They not only took my money but also caused unprecedented psychological damage to my son. They didn't answer the emails. I will never forget them not just for money but for the big psychological damage to my son.

I bought two tickets for me and my 8 year old daughter to see Liverpool v Fulham (£441). Leading up to the game all emails I sent were replied to within a few hours which gave me confidence after reading the reviews. However, the Fulham game was postponed due to FA cup and I haven't received a reply since. I have emailed asking what happens next, will I receive tickets when they do eventually play or do I get a refund - no reply!

I would like a reply before I take legal action. I am not in a position to throw away £441.

Order number *******

I urge this company to have a better customer service dept! I had alot of stress that I didn't need to have, no one replies, no one answers the phone line they provide! Bit of a joke really, but I did receive my tickets into the axs app 2 hours! Before the event! So yes I thankfully got them but I would never use this company again due to lack of communication and customer service

I wanna say huge Thank You to the team of seatsnet.com!
My order is *******. I've bought a ticket to Depeche Mode concert in January 2023 and was quite nervous because i've got only the check. But the day before concert i got my ticket (exactly the section which i paid, which is near scene). I'm so happy that i visited my favourite group. Without this guys i wouldn't get the concert, because official seller sold out all tickets. Thank you so much!)))

I purchased tickets for England vs Japan Rugby. They have sent me whatsapp messages of how to claim my tickets but then just ignore me messages as I ask questions when the process doesn't work. I've sent numerous emails, tried the live chats and called 5 times but there is just no communication. I can only assume it is now a scam company and my tickets will never be delivered. Hoping leaving a review will actually prove me wrong and someone will now finally try and help me. I worry this won't be the case though, so my advice is stay away and stick to the reputable sites everyone.

I received tickets 2 days before concert BUT not the same tickets that I had bought! Total joke! Advertising Tickets they havent got! 10 rows further back is not the equivalent or upgrade!
I have asked for a refund so I will see if this is forthcoming

Up to this day of the quarterfinals evening match of Roland Garros June 4,2024 - They keep saying they sent me the tickets to my email address, but there was really none. We paid so much for these four tickets and we are still waiting..

Be careful from this scammers.
I contacted them many times and mentioned that everything will be fine.

On the day of the match, Champions League: Bayer Munich vs Real Madrid
733€

Nothing received!?!

The trip cost me a lot a lot, Hotel and transportation.

But they are actually scammers. Please avoid this awful and scamming service.

Didn't send my tickets in time to arrive for the event. Despite me constantly contacting them the only replied to say as they had sent them it was ok that I couldn't actually attend the event despite charging me for guaranteed postage and extortionate handling fees.avoid these unscrupulous conmen at all costs

Texted, emailed and live chat and heard nothing, etickets supposed to arrive yesterday and have not!
Concert is tomorrow and will be travelling with two young children need to know if i am getting these tickets

Few days ago I was trying to buy tickets at this website and my payment could not be made, but money on my account was blocked two times.
Then someone called me (Steven) and I bought tickets by phone and paid again. I was waiting because I was told It might take about 4 days till I get my tickets but now I still don't have tickets and money was taken from my account three times.
Impossible to contact by phone, email, Facebook or chat :)

Wish I could give zero stars. Complete scam, ordered a week before the game and ignored all the red flags: did not accept credit card only debit, no seat number on ticket, and didn't receive the ticket on the estimated delivery date. Finally, the day of the game I reached out on WhatsApp in which the assured me that it was 100 percent guaranteed come, and they never did. Stay away from seatsnet at all costs! Will file a police report so people can avoid getting scammed like I did

We have bought Taylor Swift Concert's tickets for 22nd June 2024 a few days ago. The payment is made but there is no update on the tickets yet. Despite calling on the given number several times and emailing twice, have got no response. We are getting anxious as not sure we would get our tickets or not.
Can anyone help us?

I bought a ticket to Roland Garros and never received it. They stopped answering my messages on whatsapp and email and stopped picking up the phone. Awful customer service and lied to me that my ticket will be sent to me soon - it never did. I've been trying to get my money back from them and have yet to wait for an answer... Do not buy through them. When I got to Roland Garros that day, they said this happens CONSTANTLY and they are trying to take the site down.

Purchased two tickets for Lazio Vs Celtic game.during purchase a ticket agent phones,very professional.bought etickets expected delivery date was next day... travelled to Rome, three days later still no tickets.got minimal correspondence night before game assuring me they were verified seller and 100% guaranteed...day of game no tickets,all emails, WhatsApp and calls blanked.complete scammers.trying to get refund through my bank now.save yourself the stress and avoid at all costs.