Seal Skin CoversReviews 8,737

I would've left no stars but it wouldn't let me

When I first bought my cover and read their policy I thought, what could go wrong? Policy sounds reasonable enough. I should know within 30 days if the cover doesn't work. Not so fast…
After a few months, there was a substance oozing and dripping out of the seems of the cover. I took a ton of pictures of the cover and the brown substance and also of the drip marks and crust that was left on my car. I had just gotten my car painted before I covered it. Seal Skin tried to tell me that I covered my car too soon after I had it painted. My painter and another independent painter said that was simply not true. This substance even dripped onto my convertible top. So I was able to get a replacement. Didn't want to but I thought I would give them a second chance. Even though I had to pay $200 for a detail to get the substance off my car. The detailer said it was not easy. I was leery about using the same company but I knew I wasn't getting my money back. I paid the $35, which I felt I shouldn't have, and got the replacement cover. I brought my car home from having it detailed and proceeded to cover it. The cover was too small! I never got a reply back after contacting the company so I filed a claim with my credit card company. After months, I was refunded the $35 but not the cost of the cover. I have a brand new cover that I cannot use and I refuse to give them a 3rd chance. I have contacted Seal Skin and I have gotten the same reply…it's past the 30 days of the original purchase. There is nothing I can do except warn prospective buyers to stay away! This company is terrible!

Well it's been 2 months and after multiple emails and multiple so called tickets you have to put on. That you never hear anything from. I have called the twice andi still don't have my motor cover I've tried to exchange. And they tell me they have to talk to their team to see what they can do. As of today I haven't heard any response from them. I will update you if I ever get my motor cover or my money back. Without a fight I don't see either happening because they have to approve what you get from them and they won't answer you unless they think they are right. And in this case they are not.

I bought the cover using the Seal Skin Website and selected the cover that was supposed to fit my vehicles make, model, etc. I made the mistake of not try the fit of the cover within the 30 period. I put it on I found that it was not labeled "front and back", did not fit the vehicle at all. It didn't matter which way we tried the length was way too long, the sides did not go halfway down the car.

I contacted Seal Skin via their ZENDESK, the response time is up to 48 hours. They stated that they would not work with me because I had waited too long to register an issue.
The bottom line is I am stuck with a defective product that does not come close to fitting.

I read articles that said Sealskin is the best, thats bs, they are total junk dont waste your money. My first truck cover started falling apart within 6 months, they agreed to replace it for 35.00. The replacement started falling apart within 6 months and both were just shreds in a year. They only give you one warranty replacement cover for a 10 year warranty. And they are made in China, not the USA. The third pic is a number to let them know that your cover has been replaced before and they will not replace it again. I live in Tampa, Fl and these covers cant take the weather!

Ordered a car cover to go on my new Jag. Within 1 minute of purchase called company left a message to cancel... realized I ordered wrong size. Emailed customer service through website within 30 seconds of that. This was a Saturday. By Monday, called them to MAKE SURE THEY DIDN'T SHIP THIS ITEM. Sales person assured me even if it shipped to refuse it via UPS and they once they receive, would not charge a restocking. UPS would not take it. Had to get a refund label from the company. Emailed about 6 times explaining what happened and that I would be ordering the correct size. NEVER EVEN OPENED THIS PACKAGE. COMPANY STILL TOOK THIS RESTOCKING FEE EVEN THOUGH THEY HAVE PLENTTTTTYYY OF TIME TO CANCEL. WHEN I CALLED MONDAY, I HADN'T EVEN RECEIVED A SHIPMENT NOTICE UNTIL THURSDAY OF THAT WEEK AND THE SALES PERSON SAW MY EMAILED MESSAGE. CROOKS. WILL NEVER ORDER AGAIN. BS! So many reviews about how crooked this company is.

My cover was supposed to be sent 12/15. Never came. I've called, sent messages to customer service, nothing. When they do answer all I get is I'll send this to my shipping dept. I see they've supposedly gotten a lot of reviews, but I'm feeling like they're a scam. I asked to cancel my order and get my money back. Didn't get that either.

When I ordered, I entered the make and model of my car. The cover was so big it would have covered 2 of my cars. It took 3 days to get ahold of customer service. It had now been several emails and a over a week and I have yet to see my refund minus the 20% restocking fee. They say 100% satisfactory garunteed and thats bull$#*!. Im not happy and they have agreed to refund 80% of my money for they wrong size cover they sent me. This is a scam

I ordered a car cover for an antique car which on their website they claimed to have custom-created covers for the make/model. When I received the cover, it was way smaller than what was needed. I complied with their return/exchange policy by asking for an exchange within 30 days of the original transaction. They sent me a new cover which again was too small for the car. Unfortunately, by the time I received and tried the second cover, it was now past 30 days since the original purchase date and on that basis the company has refused to send me a car cover that fits, return my money or do something that attempts to fix the problem. I have tried multiple times to call and email for service and they are just ignoring me. I've filed complaints with BBB and disputed the charge on my credit card. I feel like I'm being taken advantage of and a victim of unfair business practices. DO NOT USE THIS COMPANY!

Fit is nothing like described. When you go to return the product once you discover this they will hit you with a 20% restocking fee. Furthermore they try to delete any negative reviews. AVOID this company!

Seal Skin states a "100 percent fit guarantee" received my cover and it does not fit. Not even close a couple feet short at best. I report this to Seal Skin and there reply is " that is the only cover available and my only option is to return it and play a 2 percent restocking fee… what a poor company to chose for this purchase. I wished I would have went through Amazon at least they would refund this sub standard product

It's not the best fitment to be quite honest and to to attach the car cover strap underneath is ridiculous. They give you a metal cable with no buckles or anything to attach it to the car cover itself. It's completely ridiculous. Besides that the cable they give is just a little over halfway long enough to reach from one side of the car under carriage to the other. So you tell me what the problem is here? I would not recommend this product and I would never buy it again. The first gust of wind and this thing is history. Also, it only goes about 3/4 of the way down the body of your vehicle. I suggest if you want to try your luck order a size larger than the website recommends. Tell me how you're supposed to attach this cable with loops into the car cover, smh...

Horrible people. After they get your money Good luck on getting Any Response. All you do is sit on hold 4 Ever

It is interesting that this company has such a high review score on this site and a ridiculously low scores elsewhere?
I ordered a cover for my boat based on thousands of wonderful reviews on their site.

Their sales pitch, sounded to good to be true, so after ordering I went to other independent review sites. Every one had extremely poor in depth reviews about the company. Cover didn't fit was the main review. Not fit poorly, did t fit at all. Every review sited poor customer service and difficulty getting satisfaction or returning the item.
This was in almost every review. Not one good review.

I tried to cancel my order immediately but when I finally got hold of customer service they told me it was already in process and I couldn't.
They also told me the cover would arrive in 7 - 10 days……. Well 2 months later, no cover and no explanation……. I had to shrink wrap the boat.

Beware beware beware

Sealskin covers is a horrible company, just search Google maps to see real reviews. Did not send my complete order and the items they did send are incorrect. Customer service is non-existent. I have put in several "tickets" to have my order corrected and all I receive is a response stating they will credit me a 5% refund if I keep the wrong items. Never mentioned the missing items.

BUYER BEWARE. STICK TO AMAZON OR ANY OTHER COMPANY. This company's return policy is the following: Returns have a 20% restocking fee AND you can only exchange your cover once and within 30 days. The scam is that they only have a few sizes of covers. So when you get the wrong size the first time and return it they keep 20% of your money and if they replace it with the wrong size then you are stuck with it! Win/win for them, lose/lose for you. Here was my experience:

I used their selection tool online. How hard can this be right? You enter your exact car model and they send you a cover that fits your car... nope! I received a cover the was about three feet too short for my car. (See photo). So I called them. You then have to submit photos via email to show what's wrong, they send you an RMA, you return the cover. Then you have to wait for them to get your return and check your return. They finally sent me a replacement (process took about three weeks top to bottom). I happened to be out of town so I didn't have a chance to try it before 30 days when I did... the replacement they sent was long enough but now it was about 4 feet too narrow (see photo 2)! It's now been over 30 days since I received my replacement so I call them to see if they will make an exception since they sent the wrong cover TWICE and the guy says - not only will they not make an exception but even if it was within the 30 days my only option would have been to return the cover and have them withhold a 20% restocking fee. So that's how the scam works. Few cover sizes - they will send you a cover that hopefully fits ok but if it doesn't then you will either be stuck with a cover that doesn't fit or lose 20% of your money. So just look elsewhere. There are so many other options why deal with a company like this?

I ordered a cover for a 2009 polaris120. (A small kids sled). Seal Skin advertised a cover that would fit the polaris120 almost perfect. The pictures they post on their web site lead you to believe, your getting an almost perfectly fitting cover. What showed up was a cover for a full size sled. If I knew that's what I was getting. I would have gone elsewhere and spent half the money on a over sized cover. I've included a screen shot of the pic they provide of what you think uour ordering. And 2 pics of the actual cover I received.
They refuse to refund me, using the poor excuse that it's an international order.
They replied saying that it's expected that the cover may be as much as a foot to big. No where on their order page does it say that.
Buyer beware.

Theses guys are definitily crooks. Don't follow their guaranteed fit warrenty past 30 days. I had 4 covers and none fit. Last one product didn't even match the box tag. Went past the 30 day final sale now I'm stuck with them. Can't return them either. Which they charge a20% restock fee of their mistakes on non fitting covers. Look at the BBB score before you buy from this fraud company

I sent them all the information on my Bass Tracker. Size model etc. They rave about their 100% guarantee fit. They don't tell you it could take months to get that fit!
They don't even look at your size, I was sent a cover that was 2ft too big on all sides and very Bulky cover. When I told them it was no Problem send it back we will send another one. But they do not send it till they get yours back, then ship so every time you have to do that it's at least 3 weeks. Do you have that time to ship and receive till they get it right? They know, then when you ask for your refund because you don't have time to wait. They penalize you 20% even though it is entirely their fault. That's where they make their money.
Buyer Beware

I am upset with SSK because they charged me a restocking fee. I explained to them how the cover does not fit and offered to send pictures. They said I can return it and never mentioned via phone there will be 20 percent restocking fee. Read fine print somewhere. There covers can be off by a foot. Basically they are selling universal covers. Very disappointed! They know how to cover their own butt. Customer service is not priority.

I am extremely disappointed the cover I received was very flimsy and too small for my car. I got tired of going back and forth about it so I kept it. Now the cover is ripping from the sun and my attempt to exercise my supposed 10 yr warranty is being met with major opposition, I'm being asked for a SKU number that isnt present and bing yold that if I can't produce a SKU # I'll just receive a cover maybe the ssme size after I send them $35.00. I'm not comfortable sending money and just getting what they send me it may be even smaller! I would never recommend buying ANYTHING from yhis company the give a professional presentation in advertising and just the opposite when you try to take advantage of the warranty!