Here’s what buyers have asked with answers from Seal Skin Covers staff and previous consumers.
15
questions answered
0%
answered within 1 day
Answer:
NOT EVEN WATER PROOF!
This company is just a rip off. Poor quality Chinese goods.
Avoid at all cost!~
By bob w., over a year old
Answer:
You would be better served using duct tape and Glad Bag lawn and leaf bags.
By Bradley S., over a year old
Question:
I want a tracking number ..
Answer:
Josh,
Here is an example of what I went through to get my original order:
Emma: Hello, thank you for visiting. May I help you find the right cover?
Me: Actually, you can help me find the cover I ordered last month.
Emma: one minut
Monica: Can you give me the order number please?
Me: Your Order #100135680 (placed on October 18,2018 5:23:03 PM EDT)
Monica: Just a moment please
Okay so I got your tracking number, and it seems to not be moving
Really sorry about that, it doesn't usually happen
However what you need to do is create a ticket
It's easy and it documents the issue so nothing gets lost and we can help you as fast as possible. Let me forward you to the page, please fill it out and give our agents a chance to look into your order and help you a soon as possible.
Me: Wait, I'm confused the package hasn't shipped yet and I have to create a ticket?
Monica: It seems there was a problem with the shipping
I can help you create a ticket if you wait for just a moment
Me: I'm not trying to difficult but I'd rather the company just ship me the product I ordered instead of making a request again.
Monica: it will, however in order for our support team
To see that there has been a problem with your order
We need to create a ticket
That would just let them know that you haven't yet received your order
I will mark it on urgent, so that they will get back to you within 24 business hours
Me: UPS says you haven't shipped it yet Wouldn't it be easier to just ship the product?
Monica: They will ship the product once they get t he ticket which lets them know that it hasnt been shipped yet
Me: Can you cancel my order?
Monica: just a moment please
We can offer you a 10% discount since there was a problem with shipping
If you would like that, the item will be shipped by the end of the day
IN the end I ordered the cover and it did not even last 12 months - DO NOT BUY this product
By robert r., over a year old
Answer:
Hi there Larry, We apologize about this. Can you share your order number with me and I'll help you get the right cover :)
By Vese K., 11 months ago
Answer:
Hey there Anthony, I deeply apologize that you feel that way, please share your issues and complaints with me and I'll help you out :)
By Vese K., 11 months ago
Question:
Fit an 2015 R1200RT?
Answer:
Hey Steve,
Below is the link to your motorcycle cover. It's 5 layer thick, waterproof, soft fleece lining and backed by a 10 year warranty. With free shipping it arrives in a week.
https://sealskincovers.com/products/skin-supreme-all-weather-outdoor-motorcycle-cover?version_2015-BMW-R-1200-RT
Do not forget to use the code AND15 for a 15% off at the cart. And of course we'll be here to help if you have any questions :)
By Vese K., 11 months ago
Question:
Does this cover protect against dust
Answer:
Yes, the covers protect against dust and debris, it also protects against sun, snow, rain and even hail up to a golf ball size.What do you drive?
By Vese K., 11 months ago
Answer:
Yes, the covers have small sewn in tags on the inside of the cover that state FRONT or BACK
By Vese K., 11 months ago
Answer:
Normally the covers are treated with UV inhibitors and they reflect 98% of UV rays. The covers will keep the inside of the car at least 10 degrees cooler
By Vese K., 11 months ago
Answer:
If your car was parked in the sun chances are it got too hot under the cover. Covers almost make things worse. They ruin your paint and get really hot. Bad for the interior.
By Will R., over a year old
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