Seagm has some of the cheapest pricing for game cards comparing to play asia, offgamers and cn.usa. Game cards are A-Ok, so is 8591 buying business, as for gold selling/botting, buyer beware.
1 year customer, mobile game tuna.
They will keep the money then hold the orders then ask for sensitive informations like passport copies, ID and several other documents. THen they will scam you people by not sending refund for the fees. This is their business strategy. I ordered Amazon gift card and people holded the orderes and then asked me for sensitive data on whicn I denied and asked for full refund as per their refund policy stated at https://www.seagm.com/page/index?view=termsofuse
"In the event the full payment has been made by the Buyer for its order under a Contract, SEAGM agrees to refund the payment made to the Buyer if the refusal of order is not due to the Buyer's fault.
"
They no where mentioned they will keep the fees and refund the rest.
Hi! We are sorry to hear that you encountered difficulty with our application.
SEAGM will require a user to do verification if flagged by our risk mitigation tool. Documents are one effective way to identify and verify the payment is made by the user. This acts as a protection for the user as well as SEAGM.
SEAGM respects your privacy and fully complies with its Privacy Policy.
Your payment has been refunded to the payment method which you use on our website. However, SEAGM shall not be responsible for any processing fee incurred by the payment merchant.
For more information regarding the fees, you may contact the bank/payment app customer support.
Thanks and sorry for any inconvenience caused.
I've been using SeaGM for 2 years now, it is a really great spot for me to buy online virtual currencies, as I have always been doing. Although deliveries aren't always instant and sometimes it could take a few hours before receiving them, but it's a great mall after all.
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
I use sea gamer to purchase online prepaid cards. Once you have verified yourself your purchase is always sent straight to you. If you have any issues they have a customer support online chat and resolve issues immediately. Highly recommend.
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
I tried to buy a card from this site. They asked me for a photo with the name of the site, today's date and my ID. After several tries the photos were not clear enough for them. So I asked for a refund. They refunded me but without the processing costs (more than 1 € on an order under 5 €).
I lost more than € 1 for nothing. This is theft!
Hi, we request you to please share the details of any issue you are facing by submitting at http://bit.ly/HelperTicket. It will help us in assisting you better. Thanks!
It is good services for top-up games.
Just only when new season comes up like game pubg the top-up is a bit slow delivery.
Talked with support service very friendly.
Overall is okay i recommended for those who want to top-up games.
Thank you!
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
I purchased Fifa coins 7 hours ago and I had accidentally clicked on the wrong player for them to buy. In the order confirmation email there was a link to change the player you want them to buy and so I did so. 4 hours later it says order is complete but I did not receive the coins. I attempted to resolve the issue through their chat but they had no clue what I was saying. They stole my money and made no attempt to help me. Do not use this site.
Hi,
All the FIFA orders were completed in accordance to which player you selected. All the FIFA order delivery was completed using system delivery. Thereby, a wrong player was bought inevitably and coins delivered. It's advisable for you to always double check the details before you check out any of order to avoid any mistakes of delivery.
Thank you & we apologize for the inconvenience caused.
I wouldn't really recommend the site. It's legit but slow. It took days for me to get my product. First of all, they don't offer instant transaction, you have to write them a message. You have to send the money first and it could take days to get multiple messages sent back to you and ETA for your product.
TL; DR It should had took no more than 30 minutes. I wouldn't waste my time or money into this again.
Hi Mi,
May I know what product did you ordered? And your order number? Your review does not describe the whole situation accurately.
Not all of our products takes days. Most, if not all, are delivered instantly or in minutes after payment is made. There are products that is pre-order, i. E. delivery is in a few days and it’s stated on product page. I suppose you may not have read information on product page.
Nevertheless, thank you for your purchase and your review.
Hi there. 1st of all i really thank you to you guys because give us a great service. It so easy for us to buy the uc for pubg then sometime i buy diamond for ml. Easy instructions. I hope in future u guys can make one plans for ur regular customer something great offer but i still support u guys. Then for payment, really easy to purchase item due to easy instruction compare with others company(cant mention they name) then i hope seagame can maintain the services and keep give us the best! Thanks A lot
Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
The payment method this site provides are shady as hell, i would stay far away from them. It use to accept credit card/paypal which can protect customer if and issue or file a dispute. Now they accept payment methods that leave no trace and non refundable.
I bought 2 steam card and successfully paid with paynow and now it say is unpaid there is delay in payment my bank clearly state successful transferred. They cant even provide customer with their UEN number to assure customer paying to legit account.
Hi Terry, the payment method you mentioned is not available until further notice. Click this link to check other payment methods that available: https://www.seagm.com/pay
For the order that you pay through PayNow, we're sorry to inform you that this is really an incident that out of our expectation. You're advised to share the details of your issue at helper@seagm.com so that we can look into it & assist you in the best possible way.
Thank you and we sincerely apologize for any inconvenience.
They sold the used psn payment card for $ 50. They don't admit their guilt, they don't return the money. They promised to solve the problem in 5 days, but a week has passed and nothing has changed. Don't trust them.
Hi, We are sad to know that your experience on our website was not satisfactory. Please share your issue with us at helper@seagm.com and we will look into it at the earliest.
Yeah basically a scammer.
I bought a PSN Card. The code comes with it is invalid.
I was told by Rachael on the CS live chat to submit a form to raise an issue about my order.
Then I was told to wait up to 5 business days to wait for a response?
What?! Is it my fault to buy a invalid card?
Be careful!
Hi Wei Z.,
First of all, we would like to apologize for the unfortunate incidence. For your info, there are few possibilities which the game cards might have an error and it could be mainly due to the technical error from the game publisher. Please note that the 5 working days is the time taken for us to send the code for validity checking.
Nevertheless, we believe that your issue has been investigated and resolved. You may reach us via support email helper@seagm.com for further issues.
Thank you and we apologize for the inconvenience caused.
Been using a lot of website to buy some digital code
I reckon this is the best site I ever use
Why?
Because some of the website I used (don't want to mention the name) they always said that they will reply instantly and dispatch the code very fast but actually they don't. Sometimes it takes me more than 24hours to get it
But sea gamer mall is fast in dispatch and reply
Excellent service!
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
I bought Youku VIP pass (WOH/SHL fans struggles) & it was a pleasant experience. Giving 4 since there is room for further improvements on the site. I am mostly a user of chinese streaming/sns platforms so I would love to see more such products on this site including wechat/weibo/qq/alipay top-up etc. Just that you gotta improve product description & add links to redeem the codes as sometimes users can't navigate where to enter the purchased activation codes on the respective sites. The payment options are convenient for countries that don't have a PayPal service, so it's another plus. Hope to see more exciting services on this site with affordable monthly offers.
Thank you for your feedback however PayPal is no longer supported until further notice.
However, debit/credit card payment could be made via Stripe payment method.
For more information: https://www.seagm.com/pay
Thank you.
Code purchased
Code purchased, put into the Switch and told it's not a valid code. Verified with Nintendo, it's not a code that was already used, it's not even formatted like their codes, they assume it was just made up on the spot.
Hi, We are sad to know that your experience on our website was not satisfactory. Please share your issue with us at helper@seagm.com and we will look into it at the earliest.
The best and trust venture that give the customer the best, I love you guys for good and wonderful product and fast customer delivery product. Please keep your good works.
I will give 5 start because you deserve.
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
Best 24 hrs website, when I purchased a order the reply was fast, customer service was fast, and I always buy the game card gerena shell and the 王者荣耀 game card delivery was fast
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
I had many order with them for the past years and they are totally trust worthy.
Sometime they are slow because many people order it too ex: Maplestory mesos.
But other than that is really fine! I did order some gold but they are out of stock and they refunded me as soon as possible. Will still continue ordering them :)
Hi Diyoda m.,
Thanks for the kind review. Your support to SEAGM is very much appreciated.
I've had many, many orders with them and they carry it out just fine.
Yeah I understand they have low stock at times but they will give you the full amount for as long as it takes them to get it.
I've had some upsets too. When they were low on gold and I was wondering where my gold was, for me it was just a patience game.
I buy for games like Vindictus, Blade&Soul, AuraKingdom. I don't know what it's like for other games.
For people that call them scammers, for orders that took to long to deliver for me. I kindly talked to the customer service chat to ask for a refund since they took over 24 hours (as they promised) to deliver the gold. They refunded it for me. I had an account though, so I don't know what it's like if you were to purchase as a guest.
Hi Kimi,
Thank you for your kind review on our services. It's important for us to receive feedback like yours to improve our services. Appreciate it. Thank you.
They seem all legit til the last bit they did not tell me that a game key I purchased was to not be used in any other place than Sweden. So I bought a key and when I got to steam entered it I couldn't use it. I have submitted a refund request, if they don't respond I'm going to be talking to PayPal themselves.
Hi Matt,
All the digital codes selling on our website is legit. FYI, all the Steam codes are region locked and you are advised to check the region before purchase as different region card is unusable in your country.
We believe that the issue had already been resolved together with the Paypal case.
Thank you & we apologize for the inconvenience caused.
Overview
SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 17th among Games sites.
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- Sitiawan, Perak, Malaysia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi D c.,
Thanks for the kind review. Your support to SEAGM is very much appreciated.