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How would you rate Nintendo?
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Oregon
8 reviews
1 helpful vote
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Why not make the Nintendo Switch 2 Lite,
Since the Nintendo Switch 2 was $500? Seriously, I don't want to pay that amount!

Date of experience: April 9, 2025
South Africa
1 review
0 helpful votes
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Lost money- Be careful
December 4, 2022

Once you have paid, if there is an issue, simply consider it money lost. Steer away from eshop "gift cards". There is an amazingly quick "support" response time - assuming it is in place just so that you can pay faster. Love Nintendo but the online payment system is designed to very quickly take your money and leave you helpless if there is an issue.

Date of experience: December 4, 2022
Ohio
8 reviews
4 helpful votes
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One thing I appreciate about Nintendo. They have a real loyalty program, that they have stuck behind over a decade. You can actually get free stuff from them, by participating in challenges or buying new products.

Date of experience: August 4, 2023
Indiana
1 review
0 helpful votes
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No order editing?
December 27, 2023

You cannot edit your order while it is processing. I was told to wait until it is delivered and then return it or place a whole new second order. I went through customer service chat, text and calling spending almost 2 hours dealing with this just to get this answer. Unbelievable. Definitely over Nintendo at this point.

Date of experience: December 27, 2023
Armenia
8 reviews
0 helpful votes
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Nintendo offers timeless entertainment for all ages with its iconic video game consoles and beloved franchises. Whether I'm playing classic titles like Mario Kart and Zelda or exploring new adventures on the Switch, Nintendo never fails to deliver immersive gameplay and memorable experiences. I appreciate the family-friendly content and innovative technology that continues to push the boundaries of gaming. Nintendo has been a staple of my childhood and remains a source of joy and nostalgia to this day

Date of experience: April 4, 2024
GB
1 review
0 helpful votes
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Absolutely $#*! company I bought a switch and within 4 months it broke I then cancelled the subscription which was 6.99 however still got taken out of my account for them to then say they I didn't cancel ( basically calling me a liar) and refused to give a refund absolute joke would NOT recommend would just stick to playstation or Xbox at least they last and don't have problems with them

Date of experience: June 3, 2022
Arizona
2 reviews
0 helpful votes
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Nintendo made a huge mistake on putting the Xenoblade 3 special edition on their website only. The problem is that they never put any kind of effort into their website when there's traffic. Oh what's that? You clicked on the pre-purchase button, wait, you get the limited 1 error? So after a few hours, you're finally able to get it on cart. Alright cool. Then you proceed to check out, wait, it's not on the cart? But it shows that something is in the cart, okay, let me refresh. That is a big mistake! Now you're stuck on the virtual waiting line for hours to just see if it's on the cart. Hours passed and Nintendo avoids to update what is happening in the website. This is pain. So much pain.

Date of experience: June 30, 2022
Texas
1 review
13 helpful votes
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Games for all ages
June 13, 2022

The system has games for all ages making it a great family system. With the ability to have 4 plus players on some of the games. One of the things I really enjoy is the fitness games that allow multiple players. The kids get their exercise and we all have a lot of fun at the same time. I think this system really does offer a whole family entertainment package. I cannot wait to see what they do next with all the VR and AI technology that is starting to arise.

Date of experience: June 12, 2022
North Carolina
2 reviews
1 helpful vote
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I love Nintendo, super cute stuff. Very Kawaii. My husband is a nerd and likes his Zelda stuff. I love my Animal Crossing Switch and the game (duh). Can't say how much I also enjoy playing Mario Kart with my family and friends. Awesome company overall!

Date of experience: June 8, 2023
Colorado
17 reviews
7 helpful votes
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Heck yea! Nintendo!
October 11, 2023

I love Nintendo and the games they make! They create quality products that while some of mine have been messed up within a year or two they have all stayed pretty good. Most of the controllers they make i love but the price is always high, other than that you should get yourself the latest console, i love it!

Date of experience: October 10, 2023
Florida
12 reviews
14 helpful votes
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Another bad company.
November 15, 2022

This company doesn't let people upload their music online without getting copyrighted. They made a new game called Nintendo Switch Sports but they one time released a thing for Switch Sports that didn't work at all. If it doesn't work then what's the point of releasing it?

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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PIECE OF S$I!
April 16, 2023

This is horrible I spent $5 to buy among us and it told me I have to buy Nintendo online I tried to get my money back but you can't Minecraft is 39.99 and Microsoft recommended 6.99 the downloading takes hours so I'm warning you be carful

Date of experience: April 16, 2023
GB
1 review
1 helpful vote
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Had to send our Switch OLED back twice with a joycon rail issue. The second time they had it for over 3 weeks and then told us there was water damage and they wanted £190 to repair it. The Switch had never been out of the house!

Date of experience: June 15, 2023
New York
7 reviews
16 helpful votes
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Unforgettable classic
August 6, 2019

A classic which I will never forget - Nintendo. Their navigation is really easy and their products have a huge nostalgia in them. The variety of games leaves me happy as I can find what I am looking for.

Date of experience: August 6, 2019
Florida
22 reviews
21 helpful votes
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Eh alright i guess
October 18, 2023

Alright i guess but it could be better. Not to mention this is the same company that made Pokemon so this is just painful to see them getting these many bad reviews.

Date of experience: October 1, 2023
Pennsylvania
3 reviews
5 helpful votes
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SO FUN
February 6, 2024

All the games by Nintendo have amazing graphics, and some even have online play! You can make your own Mii that looks like you or make on from scratch!

Date of experience: February 5, 2024
Michigan
8 reviews
108 helpful votes
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For the past month customer support has been giving me the run around about my own account. Just one big, massive headache after the other with lies and no answers. Than when I finally get an answer, it turns out they were the reason why I was locked out to begin with. Locking me out of my own account just because my computer crashed at a payment screen... really? Couldn't they have just told me this when I first called in instead of wasting hours of my life I will never be able to get back?

Date of experience: November 21, 2020
Illinois
10 reviews
39 helpful votes
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This company doesn't even let us upload their soundtracks. They don't care if the soundtrack is from one of their old games that they don't even make money from anymore. They don't care if it's audio from games such as" Yoshi's Island, Banjo Kazooie, ECT. Nintendo is using Cartridges for their Nintendo Switch even though we have better technology. Nintendo doesn't care about the Donkey Kong series even though that Donkey Kong was one of their first ever games [along with Game & Watch].

Date of experience: January 23, 2023
Ohio
2 reviews
1 helpful vote
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They are weird because I identify as a worm but there is no worm character so I am mad. Rawr rawr Zelda is also weird because I also identify as a skibidi ohio sigma and there is no skibidi ohio sigma character that's why I love YouTube shorts because they include skibidi ohio sigmas unlike you guys at Nintendo.

Date of experience: January 14, 2024
Maryland
1 review
0 helpful votes
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Piece of $#*!
August 2, 2021

This was expensive and it barely even works I would rather have an Xbox or PlayStation like the joy sticks suck and move on their own and it's making me pay some online fee for Minecraft

Date of experience: August 2, 2021

Overview

Nintendo has a rating of 3.8 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Nintendo ranks 24th among Games sites.

service
14
value
15
shipping
5
returns
8
quality
15