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SEA Gamer Mall

How would you rate SEA Gamer Mall?
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Brazil
1 review
1 helpful vote
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"On the website, everything was very enlightening and I also had the pleasure and luck of having the service provided by a totally willing, prepared and attentive employee, so far there was no doubt, it met all my expectations."

Date of experience: June 5, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you for being our valued customer. We are grateful for the pleasure of serving you.

New York
1 review
11 helpful votes
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I've bought from them multiple times about 200$. You can tell their not from US but they're cool people. One of the customer support actually had a chill conversation with. And they won't lie like some companies they have gold in stock when they really don't. Most transactions took 10-30mins for completion with me receiving the gold and that was for the game C9 global

Date of experience: December 22, 2013
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Jovan,

Thanks for the kind review. Your support to SEAGM is very much appreciated.

Canada
1 review
5 helpful votes
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Fast& reliable
August 22, 2020

Fast, easy to navigate. Easy to pay with PayPal, c/c,. Etc.
Only complaint would be is that their isn't alot of option if any for ecopayz.
Other than that, they have a large selection of cards to buy mostly in euro, but some global

Date of experience: August 21, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know at helper@seagm.com what we can do for you in the future.

Singapore
1 review
0 helpful votes
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To be honest, it is very inconvenient!
They require you some private informations in order to proceed it when your residential area and payment channel doesn't match with their data.
Cannot risk giving my personal info just for some game card purchase.
Also, misleading product information.
They say that codes will be automatically delivered but in actual, you need to contact their CS live support.
Refund is not also easy as they also require private data.
My payment was accepted easily but refunding it will eat your time and effort.
CS Live Chat is also not helping. They reply fast but it's like they don't care.

Updating my review for fairness.
Have gotten back my money for around 2weeks.
Transaction might be smooth if your IP add location matches your payment channel.
Still would not recommend purchasing here if your data doesn't match (IP add location x Payment channel location)
CS Live support response is fast but expect that they might not understand long English sentences.

Date of experience: September 27, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi, please share the details of your issue at helper@seagm.com so that we can look into it & assist you in the best possible way.

Philippines
1 review
6 helpful votes
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Being a loyal customer won't excuse yourself from receiving a used code. And they dare say it was"valid" when the game support evidently stated it was redeemed THREE DAYS PRIOR my purchase.

I took back my 5 star because this result is beyond disappointment, I overlooked the case with a $25 code because it was difficult to consult with the other game - it's a bunch of stupid fck as well. But this time, you cannot lie.

Edit: Aug 4 2020, from 1 to 4 stars.
They refunded the amount, I am grateful, but it definitely took persistence and independent consultation with the game support, how else would have it resulted if i took no precaution? I am glad Roblox Game Support cooperates and actually provided important details like when the code was redeemed and the account name.

Date of experience: June 22, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
2 helpful votes
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Seagm is generally a cheap website to buy FIFA coins from but their customer service isn't great. I only received 2m coins of the 3m I ordered. I contacted live chat but they didn't do sh*t about it and said it was my fault. Didn't ever get a refund, or the other 1m coins. I don't recommend using

Date of experience: August 4, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Ryan,

All the coins were delivered in accordance to what you'd stated at order remarks. Thereby, we confirmed that the 3M coins were delivered to the right place. We believe that your coins might have been removed by EA due to the violation of game rules which your coins were obtained illegally and involved Real Money Trading (RMT).

Kindly contact us via support email helper@seagm.com should you have any further inquiries.

Thank you & we apologize for the inconvenience caused.

Washington
1 review
1 helpful vote
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2/28/15
February 28, 2015

Site wants you to spend gold before you can get gold. They expect you to pay AH fee which I would not mind --if they would allow you to list for 6 hours-- however they absolutely demand 48 hours and the last time I put my items up for that long THEY DID NOT EVEN BUY THEM so I -lost- 100 gold to these $#*!faces. Normally I deal in the range of thousands of gold via trade but economy sucks lately so even 300 gold is hard as hell to scrap together without gouging yourself (reselling items you bought for much less than the purchase price you paid)

Date of experience: February 28, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Nancy,

Thanks for the feedback. FYI, SEAGM does not cover the trading tax for some game and buyers are expected to absorb the fees and taxes incurred during the trade. In this case, it's preferable for you to check the stocks availability with us before you actually list the items in auction house to avoid any unnecessary losses.

Thank you & we apologize for the inconvenience caused.

Greece
1 review
4 helpful votes
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It took them 7 hours to give me my fifa 15 coins! Although the y are pretty much the cheapest they take far too long!

Date of experience: January 19, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Anthony,

We were having a high volume of orders due to FIFA fever. Nevertheless, we had tried to deliver the order as soon as possible.

We apologize for the inconvenience caused.

Oregon
1 review
1 helpful vote
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I give it a 2 because it is cheapest website to get coins but I ordered coins 4 hours ago and havent got any

Date of experience: February 6, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Roberto,

We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.

Thank you & we apologize for the inconvenience caused.

Singapore
1 review
5 helpful votes
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Usually get the orders within half an hour after payment. Usually delays are due to third parties which can't be controlled by SEAGM. Customer service are usually helpful and accommodating. Minus 1 star as loyalty rewards are pathetic. Have reached the highest member tier long time ago but it doesn't bring along any benefits at all for literally all of my orders.

Date of experience: August 16, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi, your input can help us to serve you better. Please reach out to helper@seagm.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

Singapore
1 review
3 helpful votes
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Excellent after sales service, even at midnight there is always someone to attend to your enquies. Which is missing in other company.
I'm happy that I made the right switch two years ago to SEAGM.
Thank you for the excellent and trustworthy services.

Missed out the 5th star as the recent removal of PayPal payment mode. Making it impossible for many overseas gamers to reload their game credits.

Date of experience: October 12, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Georgia
1 review
3 helpful votes
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Cheap, but takes way too long to get your coins. Mines been 27 hours, still not got here. The people that you chat with in the Live Chat are rude and very unhelpful. Would not reccomend. This is if you're buying FiFa coins. I have heard that they will scam you out of ITunes cards.

Date of experience: February 15, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Jacob,

We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.

Thank you & we apologize for the inconvenience caused.

Philippines
1 review
0 helpful votes
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Bought several pre-paid cards at once and received them just fine. Theres also a chat box on available where you can contact staff if you have any queries, and they are very helpful too. I believe I'll be using them alot more from now on.

Date of experience: October 12, 2017
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Muana,

Thanks for the great review. Your support to SEAGM is very much appreciated.

Mauritius
1 review
6 helpful votes
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I have made many orders on seagm, so much that it is uncountable ranging from google play gift cards to different games digital currencies.
I can only approve this website.

Support is mostly competent and understand what you are talking about compared to alike websites.
The delivery is very fast and is usually instantaneous.
With all my orders done, I never received an item that didn't work.
Support is usually available at any time if assistance is required.

I came for the cheap prices and I stayed for the good service.
While the opinions differ, I recommend you to at least try it once and make your own judgement.

Date of experience: August 5, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Philippines
1 review
2 helpful votes
Follow Rinka M.
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Seagm is legit, i've made several purchases from them and so did my gf who referred me to seagm, she's been buying from them since 2016, although the gold takes a while to arrive its pretty understandable but you just need to be patient as they always deliver it. Do make sure you purchase with an account so you'll always have a record on your purchases.

Date of experience: October 9, 2018
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Rinka,

Thanks for your kind review. Your understanding and description of the delivery time and our service are appreciated. Thanks for your support.

Egypt
1 review
3 helpful votes
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Recommended for everyone
September 22, 2020

I'm dealing with them over the past 5 years with no problem, good support and good prices.

My only comment is i hope they lower the payment fees or give the old higher buyers more % discounts as a loyal program.

THx

Date of experience: September 22, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Japan
1 review
6 helpful votes
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Have been using their services to buy a truemoney card for two years till now which sometimes yes, the delivery is quite slow but later I found that if you want to get your order/s immediately, you can contact the customer service chat to let them know so they could check your order/s and deliver it to you.

Date of experience: August 30, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Malaysia
1 review
1 helpful vote
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Review for SEAGM
July 12, 2021

I am an avid gamer from Malaysia and have been using SEAGM for approximately 9 years. It was and still is an excellent website for game card and other ewallet purchases with fantastic, efficient, friendly, professional and prompt customer services. Me being a 9 years member of this website speaks volume as to how good they are.

Date of experience: July 12, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you for being our valued customer. We are grateful for the pleasure of serving you.

GB
1 review
3 helpful votes
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Avoid
February 15, 2018

Poor experience. Wouldn't accept a passport as ID? It IS my national ID. I provided scans and selfies as requested. The customer support officer was blunt and not totally knowledgeable. I would not recommend using this site/service given they harvest data and information and then refuse to verify.

Very poor. There are other options, use those.

Date of experience: February 15, 2018
SEAGM S. SEA Gamer Mall Rep
over a year old

Dear N S,

First of all, we're sorry for what you've experienced on our website.

For your information, your purchase is too frequencies and the huge amount that's why we need to go through this verification.
However, UK passport is acceptable in Seagm, we truly apologize for the mistake of our respective agent.

Kindly take note, all collected personal documents and information will remain confidential and only be used for verification purposes.

Thank you.

Texas
1 review
1 helpful vote
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First order went fine somewhere around 24 hours delivered. 2nd order never arrived and they have it marked as completed. Showed screenshots as their proof, but the currency did not arrive. They refuse to acknowledge any chance that one of their "suppliers" did not honor the transaction or that perhaps the proven screenshots are for the previous order that was completed without error. Filing a dispute to get my money back. Would have ordered with them for a very long time because i dont mind the 24+hour waits for currency

Date of experience: June 1, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi,

As proven, the screenshots indicate that your order was delivered. In the case where your currency did not arrive, this could be due to the gold was removed or deleted by the game master. However, Purchasing in-game currency has some risk which may result in possible account suspension or termination or gold removal when purchasing illegally obtained gold. Thereby, buyers are expected to bear the risks on their own.

Hope this clarifies.

Thank you and we apologize for the inconvenience caused.

Overview

SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 17th among Games sites.

service
48
value
46
shipping
41
returns
40
quality
47