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SEA Gamer Mall Reviews Summary
SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 20th among Games sites.
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I bought 3 times gold for a game. The first time i was delivered after ~36H the second and third command was 23/12/2014 and 24/12/2014 To this day, i still dont receive what i command and only got notification:
Order 277xxxx Delivery cancelled
Order 278xxxx Delivery cancelled
Order 278xxxx Delivery initiated
Order 278xxxx Delivery cancelled
Order 277xxxx Delivery initiated
Order 278xxxx Delivery initiated
I don't know if they laugh to this but i don't really find it funny.
They promise a 24h delivery when you ask them in chat and when you see "in stock" in what you want to buy, but once you bought and ask them about the mention "in stock" they reply " in stock mean you can reserve gold and when we have we send it to you".
Ah they also have problem with their "supplier" who are always out of gold...
Maybe its time to stop writting sh*t if you can't give people what they come to buy?
So, don't trust the mention "in stock" and only buy if you can wait 1 week before receive the gold you paid for.
EDIT: There is 5 or 6 cancelled/initiated more now, its 27/12/2014... 4 days... 4 entire days that i bought. I won't loose more time with them, tommorrow if they don't give me what i bought i will ask for a refund ( who probably take 1-2 week to come)...
Hello,
This is tanvir, one of seagm.com customers,
On 21 jan 2014 i have bought an iTunes 50$ code from seagm.com,
They sold a used iTunes code to me. Many times they sold invalid(incorrect) iTunes codes but their support team sent me a correction for those types.
Unfortunately this time they have sent me a used itunes code and after i proofing them (with apple support email) they don't yet changed my iTunes code and they're talking very bad on live chat.
Here is my order id:
Quote:
Your order P******* has been created and paid via.
Product Price Qty Amount
Apple iTunes Gift Card (USD$) iTunes Gift Card 50 USD 40.67 1.00 € 40.67
Grand Total € 40.67
And here is the apple support's answer:
CAS: (en_US) Purchases, Billing & Redemption; Follow-up: *******
Was redeemed on
Hi Farnad, Thank you for your response. Upon investigation, I'm sorry to inform you that the iTunes Gift Card with the Gift Card Number "XXBT52HMS7PFXXXX" has already been redeemed on 12/18/2013 to another account.
I have bought the voucher on 21 jan 2014.
I hope they solve my problem, else they're scammer. I have used paysafecard payment an irreversible payment method! ((
Hi Tanvir,
First of all, we would like to apologize for the unfortunate incidence. We believe that your issue had been resolved. Kindly reach us via our support email helper@seagm.com and attach the original message of the email regarding your card issue checking if the problem is not solved.
Thank you & we apologize for the inconvenience caused.
I've bought from them multiple times about 200$. You can tell their not from US but they're cool people. One of the customer support actually had a chill conversation with. And they won't lie like some companies they have gold in stock when they really don't. Most transactions took 10-30mins for completion with me receiving the gold and that was for the game C9 global
Hi Jovan,
Thanks for the kind review. Your support to SEAGM is very much appreciated.
From the business
SEAGM is the trusted global digital online game store. Buy game cards, gift cards, cd-key and mobile reloads. Pay securely with Paypal, credit cards and more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Moni,
First of all, we would like to apologize for the unfortunate incidence. FYI, the game gold went out of stock which caused the delivery process delayed. Buyers can always request refund if the order cannot be delivered on time. Anyway, we believe that your issue had already been resolved.
It's advisable for buyers to check the stocks availability before they make any payment if they wish to get immediate delivery.
We hope that the above explains the reason why the order was delayed and we apologize for the inconvenience caused.
Thank you.