Battle net is the stupidest thing created to force you to sign up to play a game. Avoid blizzard games. When $#*! goes wrong they just send you to articles that dont help $#*!. I don't understand how such a crappy company can do so well. No customer service and the linking accounts is ridiculous.
It's been two months in playing this game day and night to gear up my self, and have fun, only 6 days left of my sub I got banned, for unauthorized external programs, then I bought another account and raised a survival hunter geared up for pvp and had my 4 set, doing mythic 5+ with it, amazing thing is they banned me again within 5-6 days playing with notice of account closure and reason of unauthorized external program (commonly known as hack) I just heard they had a large wave ban, in this last 30 days, many ppl also whom are old players were banned, and what we have here? Buy base edition war within and a 30 day game time as gift, this is totally scam, the best way to get money out of people.
Remember me wow, Mahvin#2908
Funny thing is I only had one application in background that was a country made vpn which was not known to blizzard that helped me to connect to discord, I showed them everything on a ticket and sent them yet they denied my appeal... They call it smart being from their AI wardens...
Blizzard entertainment is unable to keep up with the volume of account holders they have, as well as to come up with an efficient reporting system. I did absolutely nothing wrong and received a ban on my overwatch account after being cussed out on chat. In other words, I got banned from my account because the opposing team were a bunch of sore losers that reported me for no reason at all. I have tried numerous ways to submit a web ticket, talk to customer service, an email, a phone number, anything. I've had absolutely zero luck and now I've poured tons of money and tons of hours into an account that I no longer have access to whatsoever. I will no longer be giving this dishonest and disloyal company my business.
Tried everything to create Battle.net account to play Diablo. Nothing works, just stuck on "Humanity verification". When writing to support, get automated answer that does not help at all.
My girlfriend needs an addition $18.35 on her Battle.net account in order to purchase the World of Warcraft The War Within. I saw the button "gift balance" in the app. So I added $18.35 from my PayPal account in order to click the 'gift balance' button and send her to addition funds she needs to purchase the game.
Once my balance was updated I clicked the "gift balance" button and this P.O.S company says you can not transfer battle.net balance from one account to the other. So WTF does 'gift balance' mean if I can't gift someone the balance on my account?
I just added money to my battle.net account for no reason. I am truly pissed off. To give her the addition fund she needs I need to be charged AGAIN and they will send it to her. They won't let me send the money from my account as a gift.
Terrible wording, terrible marketing, terrible practice, and above all, they wont let me convert my balance to cash. So I am stuck now with $18.35 just sitting in my b.net account.
What a bunch of left wing radicals working at blizz, they must have all taken a day off after this election to go outside and scream at the sky while chewing on crayons gathering playdoh and looking for their safe spaces. They remind me of the NFL commissioner he'll allow political messages as long as they coincide with the loon wing but if you do the Trump dance or wear a MAGA hat you'll get fined same with World of Warcraft, you can run around all day with black lies matter, aka lives, but make something like I love Trump and you'll either have to do a name change or you'll get a 7 day ban, what a bunch of losers, hypersensitive radicals that couldn't find their asses with an $#*! map.
This companies launcher is so scuffed its not even funny theyve had a million data breaches offer horrendes customer support and their games usually are using region locked servers (i spent 13ish bucks for a month of WoW to play with my girlfriend in germany and NOWHERE EVER did it say that i would have to 1. Give blizzard PROOF OF RESIDENCY like the governemt requires when you move to change my region or 2. Make a new account and rebuy the damn game on a correct server) DO NOT USE BLIZZARD GAMES GET YOUR GAMES SOMEWHERE ELSE
I played their game World of Warcraft for 20 years.
Recently they made a blunder with their servers and deleted half of my 20 year old inventory by accident.
When I pursued them asking for a restoration or some kind of compensation they banned my account and threatened me.
They also refused to issue refunds on any purchases over 14 days.
This is the worst Customer Service I have ever experienced, Blizzard does not care about it's customers at all.
This is clearly a failing company that is incapable of doing the right thing. They banned my account after one week of play and accused me of cheating. They stole my money and have made wild accusations and refuse to explain why. They will only send you their terms page and somehow want you to know what you did. Thing is, I didn't use anything to cheat at all. If you love giving away your money for nothing in return, this is the company for you.
I been with Blizzard for many many years and they permanent BAN me for saying that people are bad in this game in a BG. I was in shock, I reappealed and tried to get some help or to talk to them because it made no sense and is just wrong what they do so the answer was the same a copy and paste! They are stilling peoples money and don't care about the community and whoever works in there is even more careless. Complete useless!
Service is horrendous. Be prepared to wait 1 to 5 days in email back and forths. First email to explain the issue then follow up emails ti correct it. No live chats. No phone number to call. 200$ + a year for subscription to the wow servers. Absolutely wouldnt recommend
Can't access my account and absolutely no support very annoyed. All I did was add a tablet I own. Now I can't access my character. And to top it off coulsnt finish the season because my lap top died. So forced mobile and can't play the character I got up to level 56. Unreal.
I just lost my entire battlenet account because i asked a gm why i was banned 3 times they sent a link to terms and services and 3 times i asked what exactly did i do and asked for an explanation and a name to the gm i was talking to. Then they deleted my entire account the emails disappeared from my inbox and no notification or any explanation. Around 400 euros worth if games... All i did was asking why i was suspended and the reasoning behind it...
I cannot play anymore COD MWII, when I try to update or resinstall the game, the battle.net launcher keeps prompitng "Waiting on another update". I already tried all the troubleshoots online, none of them worked.
Battle.net is garbage. Piece of advice never buy any game through there. Steam is 100% better, I've never got any issues there.
I purchased Diablo II Resurrected last night. Tried it for a while, but just hated the game. Requested my money back less than 24 hours after the purchase. They are refusing to stand by their product. It's only $40, and I hope they enjoy it, because they'll never get one cent from me again.
Reported a hacker. Blizzard employee denied all accusations, but when presented with proof and told them to go work at McDonald's, ban hammer on me for "crude language". Customer support is $#*!. Games are festered with hackers and gold sellers, and Blizzard does nothing to prevent this. They rather ban you, cos you might have offended a "Game master" who does not know how to do his job. This GM probably is gathering more speed for the next sexual harassment litigation.
As a summary: The whole company is $#*!, products are designed to scam people and customer service is full of idiots or mindless drones who do not care about the paying customer, but rather find ways to ban you, if you discover their scams.
A fantastic Company. I personally was involved with Russell, Tony, and Paul in the repair of my air conditioning. Their customer service and customer care were outstanding, second to none. First Class. Went the extra mile to make sure I had air conditioning as soon as possible. The type service I received was just like the old days, when people really cared about customers and proved it with the quality of their service. Russell drove an extra 100 miles to pick up a part and make sure my AC was fixed for the weekend. With 11 of us at the house, it meant more than I can put in words. I will be forever grateful. This is my AC team for life
Started playing Diablo immortals about a month ago I got to level 620 or so bought the battle pass. Then all of a sudden I'm banned. No explanation nothing I sent them an email. They sent me an email back said they would look into it that was five days ago so I opened another account. With another email the next day it's banned also. I wish I knew what was going on. But nobody at this company answers questions. How could you trust a company like this to spend money with? I can't talk to anyone I can't get an explanation. It takes them one day to ban somebody but they can't go back and check to fix it in five days, so how thorough with their process to ban me to begin with? Terrible
I recently purchased the call of duty black ops 4 deluxe version, paid $146.88 after tax and this is the full version that means I can play all the games like zombie.
But however I only can play team death match and that's it not even zombie and nothing.
I would appreciated if someone get back to me.
Brought 2 mouse mats and a pin from store they refunded me mats without telling me and sent the pin, they did not refund any sort of postage or ask if I wanted to continue with the order so I paid $50 for $10 pin and after emailing them they said it was out of stock but the website still says in stock and ships in 2 days
Answer: Lol good luck with that they dont know what that is.
Blizzard has a rating of 1.4 stars from 220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Blizzard most frequently mention customer service, phone number and credit card. Blizzard ranks 931st among Games sites.